customer service and managent
by James B. - Posted Tue November 28, 2006 @ 7:00 PM
it seems like evrytime I go into the micky d's on micky d's on mem.pkwy.s.(between bob wallace and drake)theres almost always some kind of screw-up with my order,or I get charged for something I did'nt order.
heres the one that forced me to write this letter; I went to mcdonalds this moring to get my usual order,first off,the cashiers were bickering and argueing with the cooks about orders that should have gone out thru the dive-thru(with the manager standing there with her face hanging out looking stupid) then after waiting about 20.mins somebody finally takes my order, my sausage biscuit was nothing but a blob of greasy ice,and my hash round tasted like it was burnt and the resturant smelled like the fryer grease was burning or at the very least way,way over used
bring in awhole new management team and either retrain or fire the entire moring crew.
and I would like somekind of gift certitcate or refund for the last 10 visits as compensation for all the aggrovation I put -up with eveytime I go in there