Simple rules of etiquette!
by Catherine R. - Posted Tue July 10, 2007 @ 10:27 PM
I had a rather large yet simple order. I noticed that I was served through the window with a small to medium sized bag. I questioned the worker, "Is this all of my order?" and his exact response was "Yay", meaning YES i'm assuming. I had several kids at my house starving after a long day at the park. Four miles away, i arrived home to find that I had more of my order MISSING than was actually there. However, I did have a half bag full of FIRE sauce. I drove all the way back to taco bell after finding my crumpled receipt and was forced to wait in the LONG drive up line. The inside was now closed. I actually had to tell them what they did give me in an effort to retrieve all that they DID NOT give to me. The personnel were all rude and unmoved by their mistakes. I even questioned where the manager was and much to my surprise the person that said "yay" was the manager. Only now he was unavailable because he was on his cell phone still at the drive through taking orders. I WONDER WHY MY ORDER WAS WRONG????? Guess what, after waiting in line AGAIN and leaving, my order was still, wrong. There were still 5 tacos left out!
And I'm sitting here thinking, why do they demand an increase in minimum wage?????
I would like FULL compensation for the meals ordered and I would also like something to be done about the service provided. Some payment for gas and time would be nice as well but one can only dream!!!!!!!!!!