I went to purchase a l.a.m.b. purse on 7/4/07 and was told I couldn't purchase it until 7/20. I put it on pre-order, gave the clerk my credit information and I have yet to receive the product. I complained a no. of times all the way up to Erik Nordstrom. Instead of sending me my $450 purse, they sent free lancome samples thru. dhl. I tried to receive the purse or credit and he refused to do either saying it was company policy.

Refund the money they took from me without delivering a product.