Upgrade Your Unfair Feedback System, Ebay!
by Russell S. - Posted Mon December 17, 2007 @ 12:00 PM
I have sent messages like this to Ebay before, but they just don't care. Larger companies never do. Once they make it big-time, then they couldn't care less about their customers. MY biggest complaint is the feedback system. I currently have 480 positive feedbacks. But ONLY 365 of them are now valid. That's 115 feedbacks that no longer matter!!! Even though I won the auction, paid for the item, the seller shipped, and I received the item. Even though I sold my items, the buyer paid, and everything went off without a hitch. NONE OF THIS MATTERS TO EBAY!! If those 365 people who left me feedback now leave, I will have 0 feedback!
How is this fair? After years of upgrading your site, you still leave this feature out. An auction is valid even after those buyers and sellers leave correct? Those auction did occur correct? Why don't you upgrade this fault with your feedback system, instead of adding stupid features like your message alert system. Which is just set up so you can spam us with more offers.
It's time to be fair to those of us that were customers when your site was nothing! When it had 100,000 users and no one knew about it. Let ALL of our feedbacks count!
Update your feedback system. Make ALL feedbacks count, even if those users close their accounts.