Comcast Trespassed and Defaced Our Home
by Sara R. - Posted Thu December 20, 2007 @ 12:00 PM
I am not a comcast customer. I live in a home that was built in July of 2007; therefore, the home has never had comcast service. Yesterday my husband found two technicians from comcast digging up our yard. They said that they were looking for a cable that they needed in order to install comcast service for one of our neighbors. They said they would replace everything and we'd never know they were there. Knowing how difficult it can be to get new utility services in a new development, my husband allowed them to get to the line that they needed in an effort to assist our neighbor.
Today, my husband gets out of the shower and hears drilling. He goes outside to find that the Comcast installers have drilled a box to the front of our home, and another in our yard. When my husband asked what the hell they were doing, they said that they had been hired by Comcast to install these boxes on all of the new homes in our development, so it would be easier for them "if we ever got comcast in the future." My husband asked who sent them to our neighborhood, and they said they worked for Comcast, and comcast sent them out and told them to install the boxes. He asked which home was having the comcast service installed, and they pulled out a map and pointed to a home in our development that has not even been sold yet!
These men trespassed on our property and defaced our home. I am not about to waste my time calling your customer service department.
I want someone in your legal department to contact me IMMEDIATELY or I will be taking legal action on behalf of myself and my homeowner's association.