WAMU Palm Springs, CA
by C. G. - Posted Sun January 6, 2008 @ 9:08 AM
I walked in w/a check for $200,000 to open an account. I already had a WAMU/Providian Visa & since the bank was less than a block away, why not? After sitting on the sofa for 20 minutes listening to the 21 y/o. new accts rep. chat on the phone about his weekend, I walked over and said, "Excuse me, but I'm running out of time and need to get moving on opening my account". He responded with: "I'm busy, you should probably go somewhere else if you're in a hurry". I did exactly that and canceled the Visa card too.
I'd like Wamu to not be surprised when they file for bankruptcy. It'd be nice to think they'd figure out why this happened, however, they won't. Staff & employees follow the lead of their managers & bosses. Actions speak louder than words, I got the message. I'm pleased I got to see their attitude BEFORE I opened. Whew, dodged a bullet there!