Oh Where, Oh Where Did Wendy's Frescata Sandwiches Go?
by PAUL G. - Posted Sun January 6, 2008 @ 12:00 PM
Dear Sir or Madam:
Many years ago, I fell in love with your Taco Supremo Salad and your Southwest Chicken Caesar Salad. I used to visit Wendy's at least three times a week and order these products. When the Southwest Chicken Caesar Salad went, I still continued to visit Wendy's for the Taco Supremo Salad. When the Taco Supremo Salad went, I stopped going to Wendy's altogether.
But a year or so ago you came out with Frescata sandwiches. I, again, fell in love with your food. It was great to see a healthy alternative to the rest of the fast food products.
I was probably back at Wendy's three or four times a week again ordering the Frescata sandwich.
But now you have taken that away from me as well.
I know your products have to meet a certain sales target or else they will no doubtfully get the boot. But I just wanted to let you know that the only three products I have come to love at Wendy's have all disappeared.
I went to Wendy's yesterday to get a Frosty since I had my wisdom teeth pulled out; the dentist said to have milkshakes. The lady at the local branch recognized me and asked where have I been? I sadly told her that now that you have discontinued the Frescata sandwiches, there is really nothing left for me at Wendy's.
You will note that I have written you a few letters in the past using PlanetFeedback to compliment your company in its strong service commitment to customers. I will keep looking to see if you come up with another product to have me come back to being a regular customer at Wendy's. But until you do, there is nothing for me to go back for.
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