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Aeropostale's False Advertising
by Deanna D. - Posted Fri February 1, 2008 @ 12:00 PM
I brought my daughter into your store (#00396-Register 001) at Easton in Columbus on January 26, 2008. There was a table with short sweat pants and matching sweatshirts on them with a sign that said "Pants and Sweatshirt $19.99." My daughter wanted two sets which I had no problem with, at the time thinking that each "set" of pants and shirt would be $19.99. It was very clear to me (and my daughter) that the sale was for the "set", NOT $19.99 per single item.
Obviously upon reaching the counter and being wrung up, imagine my shock when she said "That will be $85.36 Sir." I have 3 people lined up behind me, my daughter standing next to me and I'm point to the sign which again clearly advertised it as if it were $19.99 a set. Too embarrassed to quibble in front of my daughter and on-lookers I paid the money and left your store.
I absolutely can't believe that you promote that type of advertising unless you do it based on the premise that some poor schmuck like me is going to come along and get caught. I certainly don't have the heart to make my 12 year old daughter take back a set of sweatpants she had her heart set on and try to explain to her that "they overcharged us, we don't want to spend that kind of money, etc.", would you? My daughter loves your store. I would love some type of restitution for the false advertising, whether it be a refund of this overcharge or some type of hefty coupon to use in your store. My daughter likes your clothing line but I for one am not sure we'll be going back anytime soon. I would be happy to provide the reciept for these items to you should the need arise.
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