I took a flight down to Orlando for the weekend with my family to go to Disney World. The flight going down went smoothly. But trying to catch a flight coming back was the worst experience ever! I reserved four revenue tickets, and still had to wait 1 1/12 days because of cancellations because of a storm in the northeast! 18 hours in the airport makes on sense whatsoever! Then I had to separate my family and catch different flights out to JFK, and to top everything off, the DirecTv was not working the entire flight!

I understand there will be technical difficulties and flight cancellations, but there should have been other measures taken to ensure that paying customers get to their destinations in a timely matter!

I would like for JetBlue to provide me with 4 round trip tickets for the waiting process and the inconvenience of having to sleep in the airport with my 5 year old daughter and 11 year old son as well as my wife.

I love JetBlue as an airline but that was totally unacceptable.

Thanks
Jason