First off let me say what a special night this was suppose to be. my 6 year old daughter had just won an award from the Osceola County sheriffs dept. I had taken 12 people to Chili's at the Loop on Osceola Parkway. Upon entering the hostess ran off for 10 minutes. Finally when she came back and took our information, she said it would be another 20 minutes. I must say they were not busy either. after waiting for our drink and appetizers for about 40 minutes the manager approaches myself and my sister-in-law that is about 6 months pregnant and proceeds to very rudely tell us that we need to keep our children quiet! I informed her that we come to Chilis quite frequently because they are a family restaurant. our children were not being any louder than any other group there. We did have 2 2yr olds and 3 6yr olds. She had me and my sister-in-law furious. Everyone in my party was dumbfounded by her remarks and the discrimination she was showing towards the kids being in her restaurant. I again asked for the tortillas for the kids and she just walked away. A different manager came back and was sooo snotty to us, like we were a nuisance for being there. she said, "I was told to tell you that the queso will be here soon". I explained that all I wanted was the chips in a basket for the kids, they had already been waiting way to long. At this point it was close to an hour. she got mad at that and left.

Not once did anyone see if we needed anything. we were treated like begging dogs. I paid for dinner for 12 people and this is how me and my guests were treated. I will not let this go lightly. The discrimination she showed the children is completely unacceptable. I have NEVER been treated so disrespectfully in my life. I can say that I will NEVER return to that location. The sad part is that she represents your company and that just burned me on visiting again at all.

I'm not quite sure what can be done at this point to fix the damage she created. Everyone there that night was witness. Every time I think about my daughter and her special night, all I can think about is how rudely she was treated for being a child. This is not very family friendly.