Today I took my 13 year old son to our local Subway to order his favorite sandwich. I told him to oder the footlong for $5 and we would share. I ran to another store while he ordered and when I got back he had a 6 inch sandwich in hand that he just purchased. Typical of a kid, he forgot to ask fo the special. I sent him right back up to the counter to tell them he had wanted the special and ask if could they fix things for us. The middle aged woman of eastern Indian decent told us "That's what he ordered" and that there was nothing she could do for us. I then told her he was supposed to have ordered the special and again, her answer was "Well maybe that's what he was supposed to order, but he didn't". I said it would have been nice if someone would have mentioned to him that for the same price he could get twice as large a sandwich and she rudely shrugged her shoulders and didn't answer. Because of her rude and completely unhelpful behavior I then told her that I would be complaining and she answered me with "That's your choice." I can't believe how rudely and unempathetically we were treated. I am so disappointed as usually we have found Subway to offer friendly and helpful service, but this was completely the opposite. I have a completely sour taste in my mouth for Subway now. It seems like it was more important to this store to hang on to a couple of extra bucks than try to help out a customer and leave them feeling happy and good about their Subway experience.