McDonald's Discrimination is Unacceptable
by Janice C. - Posted Thu July 31, 2008 @ 12:00 PM
This letter is featured on ShopperCast
At about 6 a.m. on Thursday, July 31, 2008, I decided to treat myself to breakfast at the local McDonald's (1901 N. Main, High Point, N.C.) since I had been working all night finishing an article.
When I arrived, there were no available handicap-parking spaces because a McDonald's truck had parked across them! There were other areas large enough for the truck driver to park in, but he chose to descriminate against the disabled!
While the restaurant was far from crowded, I could see other patrons eating their breakfasts inside the restaurant, so this McDonald's was not closed for business, but apparently they didn't want disabled people such as me eating there.
I chose to go next door to Biscuitville for breakfast, where I and my car were welcome. After leaving there (about 20 minutes later), I drove next door to see if the McDonald's truck was still parked illegally. It was.
According to the regulations governing the enforcement of the Americans With Disabilities Act, restaurants are required to make available handicap-accessible parking spaces.
I want McDonald's to notify and train all of its restaurant owners, managers, employees and truck drivers that descrimination against the disabled is unacceptable and blocking access in any form is a violation of federal law and McDonald's policy.
Do spot inspections when you know trucks are unloading at restaurants and make sure a non-descrimination policy is in place and is enforced. If drivers continue to block access to the disabled, fire them.
Do NOT send me any McDonald's coupons or other giveaways. I do not patronize stores that practice bigotry.