Red Lobster Takes Gold in Worst Dining Experience
by Melanie H. - Posted Sat August 16, 2008 @ 12:00 PM
My husband and I had the worst dining experience in your Orem, UT location tonight. We experienced very poor, slow service provided by three separate staff members including the General Manager. After consuming two drinks over a period of two hours or more, including appetizers, salads, and maincourse. The final insult of the evening was being ambushed by police within four blocks of the restaurant due to a report by your restaurant containing our last name and description of our vehicle stating that the occupants (us) were too intoxicated to drive. Though we did consume cocktails with our appetizers and meal, I found the meddling by your manager (The call did come from your store, with very specific information regarding us) to be highly harrassing. I was asked to submit to field sobriety tests, with which I complied and passed with flying colors, having one officer remarking on my .007 breathalizer that I didn't even have a buzz. It was completely uncalled for.
I suggest you replace your General Manager with one that has a much clearer perspective of the effects this behavior has on frequent customers. We generally spend about $100 on dinner for the two of us and we have patronized your restaurant on special occassions such as birthdays, Mother's Day, etc. We will not, however, be returning. My husband and I are responsible adults and we conduct ourselves as such.
I respect the officers for doing their jobs in a thorough manner. It was the greatest showing of professionalism I saw this evening, all things considered. The call was a waste of city resources, and the death of our relationship with Red Lobster.