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Walmart's ridiculous sales policy
by Brenda B. - Posted Sat January 3, 2009 @ 12:00 PM
This letter is featured on ShopperCast
My husband and his two sons just returned from a trip to your store in Camillus, NY, where he encountered possibly the most ridiculous policy I have ever heard of in a retail establishment. My husband, age 44, attempted to purchase beer along with several other items. The check-out clerk would not sell the beer to him because his sons are underage. This policy was upheld by a manager. My husband questioned this policy, and was told that no alcohol can be sold to a group unless everyone shows valid ID. This is even true of a parent shopping with their child, regardless of the age of the child. A parent with a baby in a carrier would also be refused a sale.
I an understand this policy to an extent, but to exclude the sale of alcohol to a parent accompanied by their own minor children is simply ridiculous. Even if my husband HAD been buying the beer for his sons, it is perfectly legal for HIM to serve it to them at home. This was not his intent, but it is NOT illegal for a parent to serve their child alcohol AT HOME.
I would recommend that you re-think this policy, and at least let a manager use his or her discretion to override it when a parent with proper ID is shopping with his or her own children.
Change your ridiculous policy!
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