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2 HOUR WAIT TIME
by Desiree H. - Posted Wed January 7, 2009 @ 10:16 AM
I went to the Kroger's Pharmacy at 6678 Covington Hwy...Lithonia GA, 30058 on 1/6/09 to have a Rx filled...the Rx was for Hydrocodn/APAP...I had just left the dentist office with a tooth extraction...I was told that it would take 2 HOURS to have the Rx filled...by that time the numbing medicine had worn off, and I was in excruiating pain...When my husband went to pick the order up in 2 hours, the Rx STILL WAS NOT FILLED...I just find that a 2 hour wait is a bit much...I did not have any shopping to do...I was in pain, and I had to wait...I understand maybe a 30 minute wait, but a 2 HOUR IS A LITTLE OVER THE TOP...And then I was angry and in pain, and I may have been a little sharp, but the clerk asked if I wanted to go some where eles...At that point, that was not a choice, becasue I would have had to wait for Kroger's to transfer my info to another pharmacy...this is to say, that I will be transferring to another pharmacy at this time...My husband and I get Rx's filled on a monthly basis, but I will not be using Kroger's again...And I will advise any of my friends of the terrible experience I had at Krogers...Also along with the new Rx, I was giving them a refill to refill with 4 pills still left in the refill bottle, I asked that they return the 4 pills...they did not...(I get a 30 day month supply)...I have been calling all morning to get my 4 pills back and the line has been busy...I cannot get through to a person...
Nothing...I will transfer to another pharmacy...
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