ETF for long-time customer when renewing a plan?
by Donald C. - Posted Wed July 15, 2009 @ 12:04 PM
I've been a Verizon Wireless customer since 1999. I have a four line family plan (with one blackberry) and the main line is now eligible for the New Every 2 discount. I was going to renew with Verizon and upgrade the main line to the Tour, but I only want 3 lines now. I was on the live chat on their website and the operator there says I will have to pay an early termination fee for the one line I want to drop. I'm appalled that they expect me to pay to renew a contract. I'm pretty sure that AT&T or Sprint won't expect the same. My family will be happy with their new iPhones, I'm sure.
Allow me to renew while dropping from 4 lines to 3 without trying gouge the early termination fee out of me.