I want to lodge a complaint about the stupidity of the new ribbon/taskbar/menu feature in the Office Suite software. What were you thinking? It takes 3 times as long to do simple tasks because instead of just clicking on one visible button you now have to sort through multiple tabs and several steps to accomplish the some thing.

Why can't the ribbon be customized so I can easily access the options I use the most in one place instead of switching back and forth and having to scan though things I never use and will never need? And why did you move commonly used tools into that icon button? It is the most non-intuitive set up I have every seen and I have been using computers daily for 20 years.

This is like New Coke, not needed, no one asked for it, and it just complicates an already complicated program.

Make the ribbon customizable, or add a feature allowing users to switch back to the easier interface.