I recently recv'd a letter from my old insurance company stating that I owe them $240 for an rx that was billed to the wrong insurance in April 2009. I've gone back in forth with the pharmacy that made the error, the collection agency trying to recoup the money and the Third Party Billing Dept of CVS. I just found out that I have to submit all paperwork to my current insurance company to get reimbursed then I have to send that check to the collection agency to end this mess.

There is nothing CVS can really do at this point. I am on the verge of transferring my prescriptions to another store. My family and I have been with CVS for many, many years and it's a shame that I have to leave them.