MR. BEZOS AND YOUR EXECUTIVE OFFICE DOESN'T CARE WHAT I'VE BEEN GOING THROUGH
by E S. - Posted Wed December 9, 2009 @ 12:00 PM
It's much too long to explain it all and you already know the details, Mr. Bezos. You know what I have gone through and you got to do your dirty work, even though I wrote you directly at She has not budged one bit since we first wrote each other. IN fact, she left me a LONG DISTANCE NUMBER which disallows collect calls, and expected ME to pay it.
To mention some of the things your amazon.ca site did wrong:
1. Tracking said my 4 CDs and DVD were delivered when it wasn't. Led me to worry someone else had it. I ended up getting it the next day.
2. Gift notes are put on a packing slip. I NEVER noticed the ""learn more" button which is easy to miss when there is so much info on the order page. I wrote 3 gift notes for 3 gift recipients and amazon.ca and YOU, thinks gift givers should SHOW OUR PACKING SLIP TO THOSE WE GIVE GIFTS TOO. Caps for emphasis throughout this.
3. I ordered an item that was in stock but due to our dispute, it became out of stock. Other items went up in price, one from $17.99
increased to $40.49 in a day. refused to adjust the price, even though amazon.com cost the delay. After making me wait and me asking repeatedly IF you will get the CD I am waiting for,said I should wait and if it isn't available amazon.ca will let me know eventually. She told me I would have to wait until after Christmas and could find out you can't get it.
That's only SOME of the issues, as you know.
I let know that I had to order the CD from a company that actually has the CD in stock. Your company will likely not get it since it is discontinued (I found out from researching). I wanted your company to pay me the difference so it wouldn't cost me extra for the fact your company won't be getting it for a long time (chances are not at all). hasn't budged and in fact, I can't login to my account. That's the second time today so not sure what's going on.