by Krystal O. - Posted Tue March 30, 2010 @ 12:11 AM
In October of 2009, my boyfriend and I found a dining set that we both loved. He went back without me to purchase the set. The sales person filled out the invoice for 1 table with 4 leafs and 4 chairs. He wanted to be sure he understood exactly what the set he purchaced included, so the sales person clearly wrote on invoice "As Shown On Floor". He paid half of the balance and agreed to the rest upon delivery. A few days later we received a call from the manager. The sales person miscalculated the sale and we would have to pay significantly more than what we were quoted. We tried to speak to the manager in person because we were very displeased with the situation, but he was very rude, insulting, and even raised his voice at me. He said that there was nothing he could do and that we had to pay the additional money. According to my lawyer the invoice is a legal document which this company must honor. My lawyer mailed and faxed the manager a letter on my behalf and the manager refuses to acknowledge the law. As a result, we will be taking this company to court.
We would like for them to honor the document that states the price that was quoted to us and deliver the dining set that we purchased four months ago.