Hotwire Rip Off
by Anne G. - Posted Thu April 22, 2010 @ 12:00 PM
I booked two tickets on hotwire for the weekend of May 21, 2010.
After it had been confirmed, my husband informed me that he had a meeting a work and could not fly that weekend. When I attempted to change the tickets, I was informed that i would have to pay $150 per tickets to change them. This is bull hockey. Why do we have to pay so much to change something that can be done in just a matter of minutes by computer. We are going on the flight that we booked but will NEVER use hotwire again and will let family and friends not to use hotwire every.
You need to realize that with economy the way it is some people cannot afford money like this. I gave you people plenty of notice to change. Change you rules or you may lose business.