Please stop with the harassing calls!
by Mike N. - Posted Mon May 3, 2010 @ 10:40 AM
My fiance and I were getting sick of paying close to $70 a month just for cable alone, so we decided to call Dish Network and DirecTv for prices and packages. We almost instantly decided no on DirecTV, as they quoted us at $65/a month. Dish Network gave us a quote of $39.99/a month, which we could do, however, they required an "activation fee" of $99 plus the first months bill, which we can't afford. Money is tight and we have a 2 year old, who's needs come first.
We thanked the customer service rep, and told him when we had the extra money that we would call back and sign up. This was this past Thursday, 4 days ago.
In just 4 days, your Customer Service Reps have called us 19 times! Just this morning, you called us at 10:14, and by 10:20, we had recieved 5 calls from you! We have already told the CSR that when we have the extra money, we will sign up with you.
Please stop calling! If the activation fee was waved, we could sign up today, however, that's not going to happen. We understand you would like a sale, but calling and harassing future customers is NOT the way to go!