by Margaret F. - Posted Tue May 25, 2010 @ 11:58 AM
I ordered 16 packs of toilet paper during their one day sale. I ordered 10 packs at $2.99 and 6 packs at $4.99, as did most of the people on several forums I belong to, and some people on my church email group. Today ALL of us, even the people who ordered as soon as the sale started, were told it was out of stock, and 100% of the orders were canceled. One friend called and was told it wasn't out of stock, and the rep didn't understand why it was canceled. They refuse to honor the price, even though our orders were accepted, our debit cards were charged, and we received confirmation and a delivery date. They never intended to sell it at that price, they could have pulled the coupon/asd if they sold out, or refused the orders with an "out of stock" notice, but they continued to accept orders all day, and charged every credit and cdebit card. There is now a hold on my funds and I have no toilet paper.
Send me 16 24 packs of toilet paper, delivered to my door, as they promised to do when they put a hold on my debit card.