Rude Employees made us leave and then they laughed.
by Kelly C. - Posted Sun September 26, 2010 @ 9:54 PM
We are vacationing in Orlando, Florida and went to the Subway Shop nearest our hotel and close to Disney World. 12390 State Road 535 Orlando, FL
at about 6 pm on Sept. 26th, 2010.
My family of four entered the store and began to order. We eat at Subway often enough that we didn't take long to choose and there were no other customers in the shop.
As soon as we began to order, the sandwich-maker, John, had an awful disposition. I told him that two of us would be sharing a foot long, but with separate toppings. He interrupted to ask what kind of cheese in a voice I can't describe in words. He was clearly annoyed with our presence on this planet. We continued to order, with the same resistance.
I can assure you we're not all that annoying as people go and some would consider us rather nice.
The order continued and when my husband asked that he cut his shared foot-long in half before making it since he was getting jalapenos and my son would not want it touching his side. He first ignored the request demanding to know right then which other toppings would go on the bun and of course, huffing.
That was it for us. We walked out. We will not step foot in a Subway again. I tell you, at home, we're accustomed to zombie-like behavior from our Subway shop sandwich-makers, but we draw the line on being treated like we don't deserve to have a sandwich that we're paying for. We're sorry to have wasted the food, but we felt we couldn't eat a sandwich made with such disrespect. Especially when we're on vacation!!!
I'd like to know what the management thinks about this. Is this kind of behavior ignored? Is training provided?
I'd like this particular employee talked to since when we got in our car and looked back, we could see him laughing!!!
Do you care if I ever eat at Subway again?