AMEX NEEDS TO MAKE RIGHT
by JOSE MARIO A. - Posted Mon September 27, 2010 @ 4:57 AM
After having 3 AMEX cards, I decided none of them suited me how I had first thought. I thus cancelled them, and waited 3 months and applied for 2 different cards, back up, the other 3 I NEVER WAS LATE, NEVER ABOVE 5% UTILIZATION, ALWAYS A GOOD CUSTOMER, FICO 740 and higher. Then new Accounts gives me a run around, and manager states I APPLIED FOR 8-10 CARDS! I deff have a choice of cards, and AMEX is bleeding from what I read, I am the prime customer they want, I just found out someone with a like name and SSN had applied for those cards and was linked to me because of there outdated proprietary system. I only for your sake hope you can train your "Account Services Dept" "New Accounts Department" etc. HOW TO TREAT GOOD PAYING CUSTOMERS! I think though finally spoke with a nice gentleman named Arnold, he would process it Monday, I am thinking the Citi-Chairman is much more attractive. At this point unless I get a response I will cancel the "in process" cards and kindly ask you remove the inqs. as the gentlemen I spoke with said that would be "absolutely no problem" Shame on you!
President/CEO Aragon Holdings LLC
San Antonio, TX
At this point make the situation right, no mishaps credit restrictions, as I have VERIFIABLE INCOME IN EXCESS OF 1Million, and spotless credit. If they can approve with DECENT limits my Clear Application and Platinum Card I will reconsider. Until then Citi Chairman is looking better and better, I also have a FMA account at SmithBarney Morgan Stanley and heard i CAN Get the annual fee waived on the chairman card. So ball is in your court AMEX. I am prepared for your notorious Financial Reviews, Attempts to disprove applicants with HIGH income are lying, I didn't bring it on. If not remove the inq. you go your way I will go mine.