WE TRAVELED TO NEW ORLEANS ON WED EVENING DEC. 22, 2010. WE WERE EXPECTED TO RETURN ON SUN. DEC. 26 2010. OUR FLIGHT WAS CANCELLED SEVERAL TIMES LEAVING US IN NEW ORLEANS UNTIL FRIDAY DEC. 31 2010. I AM OUTRAGED THAT WE COULD NOT REACH THE AIRLINES VIA TELEPHONE BUT WE HAD TO TRAVEL TO THE AIRPORT THREE TIMES TO FIND OUT OUR FLIGHT TIME. WHENEVER WE ARRIVED, WE WERE TOLD THAT THE FLIGHT WAS CANCELLED. A TELEPHONE CALL WOULD HAVE BEEN APPROPRIATED.

MRS. ALBERTA AND MELVIN ROLLINS

CONTACT PEOPLE VIA TELEPHONE TO LET THEM KNOW THE STATUS OF THE CANCELLATION.