I have been a Chase credit card customer for over 7 years and have given them lots of business. Their Visa card has been my primary credit card and I have charged thousands of dollars to this card every year. I recently checked my credit report and noticed that they had a late payment comment from back in 2007. Considering that I had and are still paying on time the other 82 times in the past 7 years and am a good customer, I thought they would be open to "good will deletion" that I had read about. However, they immediately came back with a 'no' answer and some bologne about the integrity of credit history!!! So I guess the other 82 before on on time payments don't count!!! I am certainly looking at other financial institutions to take my business!

I would like them to consider my 'good will deletion' request with more in-depth analysis of why it is or isn't possible to remove it from my credit report. Remember it was back in 2007, in 3 years, it will disappear anyways!