Burnt out motor on the Montel Williams Health Master Blender
by Lynn M. - Posted Tue February 28, 2012 @ 10:15 PM
I bought a Montel Williams Health Master Blender about a year and a half or so, and was very happy with this product until the engine burned out while using it, on Feb. 18th.
The over load switch malfunctioned and did not turn the engine off. Smoke went everywhere and caused a horrible smell.
I turned the blender off and waited for about an hour hoping when it cooled off it would work again, but the engine was burned out.
I contacted the company the next day by e-mail asking them to please send me a shipping label so that I could send it back to the company and have free repairs done on the Health Master.
I told them I did not want to pay to have it fixed because I bought this product in good faith and thought it would have lasted for many, many years.
I believed in this product, and told several other friends how happy I was with it. Now look what I have to tell them.
Tristar has not contacted me at all and now I am a very frustrated and dissatisfied customer, plus I am now without my blender.
For not contacting me and working with me on this issue I now would like Tristar Products to send me a brand new Health Master and restore my faith in this product and their services.