Buying my dog and cat supplies elsewhere
by Kay G. - Posted Thu June 7, 2012 @ 4:36 PM
I went to my local PetsMart today and purchased $104 worth of dog food and storage bins. I was on my lunch break, and had to utilize my time wisely. I was on a phone call with a business associate about a project we are on a deadline to complete. When checking out the cashier did not greet me, then when my debit card did not go throught the first time sighed and said "ya hit NO instead of YES". I re-entered the info, and it went through. I had to ask her if she needed my PetPerks number. She gave me a dirty look and shook her head. She handed me my receipt and said "thanks". So, I thanked her for being rude. She said she couldn't ask me for my number because I "wasn't involved in the transaction". WHAT? I'm involved enough to spend over $100 in your store! I told her I was well within my right to be on the phone while in the store, and she was rude. I said I will take my money somewhere else and she said "fine, do that".
Fire this moron. The poor quality of service that has become the norm at this particular store is ridiculous. I only go there because it is very convenient to my work. (it is store #1023 in Harahan, LA).