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Pathetic Repair Service
by Henry H. - Posted Fri June 8, 2012 @ 3:16 PM

Repairman was due between 8 and 12. I had to call twice before finding out that he is "running late." No word from Sears at all and it's now 3:15 P.M.

This is appalling service.

Sears should waive their basic repair/inspection charges if the guy ever gets here. The company has cost me an entire vacation day.

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