I have a Samsung Blu-Ray player which I bought because it promised to stream Netflix efficiently and effectively. However, it delivers neither. Due to recent updates, Samsung will no longer stream Netflix. I have spent many hours on the phone with Samsung customer service to no avail. I was promised a return call and, of course, no one ever called.

I will never purchase another Samsung product and will tell everyone/anyone my experience.

Fix the problem with Netflix and Samsung.