Maytag sucks!

Posted Wed February 18, 2004, by Mark R. written to Maytag Corporation

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It's really frustrating when you spend hard-earned money on a product, and then this happens. I'm referring to the customer service with Maytag Corporation and I'm hoping you can do something about it. Frankly, I'm furious over this matter.

For the record, I own a Neptune from your company.

On February 9th, 2004 Eric in customer service responded to my letter of complaint about my Neptune washing machine. He offererd to send me a $350 credit toward the purchase of a new appliance. It was agreed he would send e-mail confirmation that day. I have recieved nothing. I have called and left several messages but get no response. I could wait no longer and have purchased a new washing machine.

Here's what I'd like to see happen: Pay for my new washing machine I really hope you can solve this, because it will determine whether I buy anything else from you in the future. You can be sure I'll probably give my friends mediocre reviews of your products.

Please respond to this complaint as quickly as possible.

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Re: Maytag sucks! by TOM TOM Fri August 11, 2006 @ 1:56 AM maytag by TOM TOM Posted Fri August 11, 2006 @ 4:51 PM Yes, i have same problem with my maytag side by side ( same model number) I called repeatedly about it no one could help me apparently its a big MAYTAG mystery as to why it rust, of course the service man couldnt deny it he told me "they all do it" and when i wrote to complaint dept i got a response telling me to take it to a BODYSHOP like for cars...where they can refinish it, what kind of professional gives that advice ??? where are they hiring these people with their ignorant and condescending attitudes?seems they just say whatever with nothing to back it up. and if you dont like it they put you on hold for 30 minutes and keep passing the buck. i am at my witts end dealing with idiots its disgusting i will never purchase another MAYTAG product in my life. Reply Fridge by D-A Sun October 4, 2009 @ 12:27 PM