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Suggestion Box Update

Posted Sat November 26, 2005 12:00 pm, by

This is the Suggestion Box archive. The posts here are not monitored. In order to leave your suggestions for PFB click here.
-- The PlanetFeedback Team

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by Melissa A. Posted Fri February 3, 2017 @ 2:22 PM

I added a letter and hit enter before my personal information was
posted on the it. Can someone edit that? I don't want the world
calling my cell!


All taken care of! by The PlanetFeedback Team Fri February 3, 2017 @ 4:36 PM
by ChristopherSpeers Posted Wed July 27, 2016 @ 12:56 PM

I got tired of spending thousands of dollars on cigarettes and my
health was in such a bad state. I decided to try and quit smoking, but
I really struggled with it. I started reading about how vaping had
helped a lot of people finally kick their smoking habit. I tried it
out for awhile and noticed that I started to feel better and it made
the transition so much easier. Vaping is not nearly as harmful as
smoking, but the right vape or vape pen makes the biggest difference!
I found this review site and it helped me to find the right vape for
my needs and budget. Iím proud to say that I havenít touched a
cigarette in almost one year!

by Kathy R. Posted Tue February 11, 2014 @ 7:08 PM

I love your site. Is it possible to put a link to lets us know what
letters that went through this site. I do forget what companies that
I wrote to.



Click on "My Planet" - It'll show you a list of what comments you've posted and what letters you've written by PepperElf Tue May 6, 2014 @ 10:20 PM

Here you go by rxgirl Wed April 8, 2015 @ 2:45 PM
by DE W. Posted Sun August 11, 2013 @ 7:59 PM

On Saturday, morning I went into the bank and give the Teller $400
CASH . Later I checked my account and the money was not added to my
current balance. Why?


by C T. Posted Sat January 5, 2013 @ 4:13 PM

I hate leaving negative reviews like this but I feel it is completely
necessary. In addition, let me start by saying I do understand company
policies are in place and that a representative can not control them.
The best word for me to describe the level of customer service I
received from Verizon Wireless today is shameful. The entire story is
too long to write out but my local store in Evans, Georgia should be
very embarrassed. I have never experienced service so horrendous
before and from not just one, but several members of the staff. I
would be so ashamed to give customer service like this at my job. I
received a lot of incorrect information from the start, and then, to
add insult to injury I was treated like the scum on the bottom of
someone's shoe. If I am able to find a phone company that fits my
needs I will be leaving Verizon. I guess this is the appreciation you
receive after being a loyal customer for SO MANY years. I just hope
that Verizon can see how poorly their customer service is being rated
by so many and make some serious changes. Hopefully leaving this
review along with others may assist them in taking steps in a
different, more positive direction. This is not the way to run a
business, no matter how large the company is.

by ajay d. Posted Wed December 5, 2012 @ 10:02 PM

Caremark reaping off my dad who is a long time customer for them. My
dad suppose to get 3 Asthma pump which is 90 days supply for $80. But
they charged $240 and sent monthly supply for 3 months. They sent last
month supply without my dadís consent and changed for it. They have
policy to charge $80 co pay for two month supply but they still charge
$80 for 3 supply each month. My wife call them three to four times
spending hours but no result. They donít care by saying they
understand but donít do anything. Instate of helping their long time
customer they are blaming it on doctor etc.

Please fix the system. Help your long time customers instate of
looking for loop wholes to charge and fraud them.


Possible changes in coverage... by seanzilla Sun December 23, 2012 @ 11:00 PM
by christina h. Posted Wed May 9, 2012 @ 4:37 PM

My name is christina Houdek I have to kids witch I used parents choice
diaper with both of them. I have a 2 year old now. You all have
changed to diaper once again and every time you do they get worse and
worse. i use to love your diapers and know the suck so bad I would be
ashamed to sell these things to people. I have been a long time
costumer to you and know every time my kid pees, she pees all over her
self. They will not hold anything any more. and they are so cheaply
made that the tabs tare every time I pull them open to put them on
her.If you plane in keeping your customers them you need to go back to
the way they use to be made. I would not recommened them to my dog.
I'm not the only person who feels this way. I have a lot o family who
has kids in diapers and all of us have stopped useing them. I'm not
trying to be mean,but please try to fix the problem before you have bo
one buying them any more. Thank you!


by acajudi Posted Sat September 3, 2011 @ 11:50 PM

how do you post a complaint against
tracphone on this site? I am registered
here, but cannot find the location to write a letter.



Sound Suggestion by Ramelle Thu February 9, 2012 @ 9:49 AM

JCpennies accusing of stealing by yogurt Sat January 30, 2016 @ 9:15 PM
by Phyllis G. Posted Mon July 18, 2011 @ 2:37 PM

I just want you to know about the commercial for Huggies Diapers. The
baby is adorable, but peeing every 2 min. all over the ceiling gets to
be too much. Could you just do it once or a new commericial for that
part. Thank you very much.


by we gotta go! Posted Wed July 13, 2011 @ 12:39 PM

Bank of America, please get more training for the individuals at the
branches in east TN as it is desperately needed. When the house is
packed to the point that folks are lined up out in the parking lot it
is NOT appropriate for the "merchant tellers" to be sitting there at
empty windows staring into space. They should be taking the next
customer in line! I dont know why merchants are so important that
someone needs to just sitting there waiting for them, while the rest
of us are packed into that hot building like cattle. All our money
spends the same!

Furthermore, I was unable to voice my complaints to a manager at that
particular time. I became enraged by the situation and unfortunately
had to excuse myself. You see, this was the second time in two weeks I
have been packed in this place like
sardines while the merchant tellers sat at their windows looking out
at the crowd. I did not wish to escalate the situation to violence so
I left.

Train their teller.

by almondndhoney Posted Thu February 3, 2011 @ 1:21 PM

who wants to kill me now papa you do it infront of me.i want to see
how angry you are to me being a girl.


Strange strange STRANGE by Joseph W. H. Tue November 8, 2011 @ 5:35 PM

by Delinda B. Posted Tue October 12, 2010 @ 8:48 PM

My daughter will be 2 next month and I love parent's choice and have
always used parent's choice brand in anything I could. However, that
changedrecently with the "new and improved" diapers. They are
horrible. I didn't think there was anything wrong with how they were
before. But it got to the point where she was peeing through her
clothes in a matter of know time. Also, she got where she would wake
up 2-3 times in the night because she peed all over herself. She also
started to get little red bumps. So needless to say, I have changed
brands. I would go back if the diapers go back to how they used to be
but until then as far as diapers go, I won't be buying them.


Parents choice by collegegirl2010 Tue October 19, 2010 @ 1:19 AM

in KNOW TIME. by Michael C. Fri October 28, 2011 @ 7:29 AM
by Charles D. Posted Wed September 1, 2010 @ 12:31 PM

Dear Sears:
I have shopped your stores beginning at a vary
young age when my Grandmother took me school shopping.I have over the
years continued to shop at Sears because I think your products are top
of the line.However because of the catalog pictures that I find
offensive of woman in inappropriate looking situations, I have desided
to end my shopping with you.I furthermore will recommend to all my
friends and family to STOP SHOPPING with you until you remove the
inapprotate and offensive pictures and products in your catalog.

Charles Dudrey
40 Forbes Lane
Hoquiam,Washington 98550


Prude by Michael C. Fri October 28, 2011 @ 7:31 AM

A prude???/? by bettypro Tue July 17, 2012 @ 8:24 PM

catalogue pics by trouble666 Sun February 19, 2012 @ 12:45 PM
by actsman1 Posted Tue June 22, 2010 @ 9:52 PM

I think that dress codes are getting almost non-existent. I don't
like to see some woman's cleavage and other things. That belongs to
the husband or themselves not to everyone out tere. It' s too much.
I don't care about fashion. Fashion should never dictate good sense.
Sounding like a prude, then so be it. Women wonder why so many men
ogle them and wonder why rapes are up. Go figure. Get some clothes
on and let's return to decency. Every society in history that let
down it's morals also went down.

What some men do is wrong and but so is what many women do. To try
and seduce someone is as wrong as rape and other things.


you're a hater by complaintreader Thu July 15, 2010 @ 9:48 PM

ah no, rape is much, much worse. by emillie Fri July 30, 2010 @ 2:46 PM

KUDOS EMILLIE by complaintreader Wed August 25, 2010 @ 10:43 AM

Rape has decreased by 60% since 1993 by t n. Mon September 6, 2010 @ 12:45 AM

Tin Foil Hat time by Michael C. Fri October 28, 2011 @ 7:33 AM

You are kidding me by K A. Mon August 20, 2012 @ 10:50 PM
by JustAMom Posted Tue April 13, 2010 @ 11:38 PM

I wrote a letter / feedback to a company and it ended up in a Blog
section... What's with that? How do I edit that and make sure this
letter was sent out to the company? Was it sent?

by ramona r. Posted Sun December 13, 2009 @ 8:55 PM

i"m on mute, when i go into pogo who and what can i do about it. can
some one help me. tuesday will be 3 weeks ive been on mute without
notification and i dont know how much longer ill be on mute ,can
some one help me plz or give me some advice.


American Express Retribution by GolfBo Wed January 20, 2010 @ 1:37 PM

by mike w. Posted Sun June 21, 2009 @ 10:48 AM

how does one edit/rewrite, after it is sent in.
Shown on website.


you can't by PepperElf Wed August 19, 2009 @ 2:48 PM

by thejunebug Posted Thu December 18, 2008 @ 2:05 PM

I had a comment deleted by PF and cannot figure out, for the life of
me, why. It would be nice if you could notify people as to why their
comments are being deleted. As far as I can tell, mine was removed
just because someone might not have agreed with it, which is wrong.


mystery solved. by thejunebug Thu December 18, 2008 @ 5:07 PM

That would take extra management by Not myself today Fri December 19, 2008 @ 3:32 PM

my suggestion was.... by thejunebug Fri December 19, 2008 @ 7:07 PM

seems like a reasonable request to me by Skatergirl Thu February 26, 2009 @ 8:50 AM

Problem Solved. n/t by Nate! Wed May 27, 2009 @ 10:06 PM

by cat eyes Posted Mon December 1, 2008 @ 3:36 PM

I am a very very happy customer when it comes to your
VITAMIN WATER products, especially the RESCUE-GREEN TEA!

Whenever i go into PUBLIX and KROGERS it's never there
and it's the most popular!one
like the GREEN TEA-RESCUE one!
I have talked to the vendors that come into the stores and they just
ignore me!
So, my suggestion is that you have your vendors put more of it in the
You have all the other flavors that no one buys!!!the green tea one
which is called RESCUE never stays because customers buy it
more!!!!!THAT'S MY SUGGESTION!Thanks
crystal reed 4044210241

by Candace C. Posted Sat November 1, 2008 @ 11:39 AM




DAMN>>>RIGHT?? by tekka Tue October 6, 2009 @ 10:44 PM
by tonbug Posted Fri August 1, 2008 @ 7:41 PM

hi my name is tonia.
i have been with them for 2 mounths in this so i need to know way i am
trying to see way how i can be chared to have my phone bill i have
payed on time fro thw past 1/1/2 mounth that i have had this phone
coumpent that i am with and this phone place is navda tephone i need
more is not right that i am been told that i have to pay for
1800)goo411 whitch is a free call with any coumptany so this is way
that this is totle wrong so i hope that i am not the only one that has
this bill on my bills


say what by bsamrow Mon September 21, 2009 @ 7:45 PM

please proof-read! by complaintreader Thu July 15, 2010 @ 9:45 PM

WOW! by itsme Tue December 6, 2011 @ 12:51 AM

by xxBicceyxx Posted Wed July 16, 2008 @ 7:52 PM

Not a bad suggestion.

I think it really depends on the scenarios and type of community that
you are dealing with. For example,

If there is a troll (individual flamer), most likely they will move on
and you won't have to use any block features.

If you are the target of a cyberbully, the ignore feature might be
more useful, since online bullies tend to single out they're victims.

But keep in mind that bullies are far more destructive then trolls.
Since they usually have followers that help flame up against you,
since they (the followers) are usually afraid of being the bullies
next victim.

Also, cyberbullying is not just limited to members of a forum, they
can start from the admin and down, on the chain of command. Bullies
usually have a highpost count and are familiar with the "legal system"
within that online community. They can easily dismiss they're victims
"fighting back efforts" as "ranting and raving".

Ignore features should be handled cautiously and discussed with the
moderators and admin of that site. I have found most admin and mod's
to be fair and impartial but keep in mind that there corrupt ones out
there too that can empower the onlinebullies.

take care


by Gdess74 Posted Mon July 7, 2008 @ 9:03 PM

Ignore feature would be nice. Some of the posters in the shared letter
section are c.r.a.z.y.


C.l.e.a.r.l.y. n/t by Just Brenda Wed July 9, 2008 @ 6:18 PM

some like to start fights [because the sit is uknown] by snyderkiller Wed November 18, 2009 @ 8:02 PM
by larry c. Posted Sat May 3, 2008 @ 3:03 PM

i dont blame anybody that didnt like the steak house sandwich.the
presses burger was of a cheap grade in my openion. the fake dried
crunchy onions on it spoiled the flavor. if you are going to put out a
good burger dont scrimp and use fake or dried condoments.


by SuzieCat Posted Thu April 24, 2008 @ 11:20 AM

Hi, I have a suggestion. Not sure if it has been posted in the past.
I am wondering if it is possible to ignore a specific member's

For example, on many bulletin boards/forums I belong to, you can
"ignore" a member. this means you never see any comments from them.
Sometimes, it makes threaded conversations look odd, however, it cuts
down a lot on bickering,etc.

Just a thought.....


Suzie Cat.. by Harleycat (aka Usual Suspect #2) Sat April 26, 2008 @ 1:24 PM

i agree by snyderkiller Wed November 18, 2009 @ 8:09 PM
by Julie Powers Posted Mon February 11, 2008 @ 8:23 PM

Resently I have been having problems get net zero sprite in convenient
stores and in stores that have coolers with single coke products. I
don't think I'm the only one looking for them either. My husband went
to the QT store by our house and the coke rep there filling the cooler
told him only specified stores would now be carrying net zero. Please
tell me this is not true. Thanks for listening. Julie Powers


Hi Julie.. by Harleycat Tue February 12, 2008 @ 11:08 AM

by FreedomRider Posted Mon February 11, 2008 @ 7:58 PM

I'm finally beginning to understand this site. I've noticed that most
responders are NOT particulary friendly to the aggrieved consumer.
Interestingly, consumer complaints are usually met with sarcasm and
ridicule, and then a vigorous defense of the company or business; the
consumer is simply venting or irrational; that's the assumption. I
venture to guess that about half the responses are
"anti-original-poster" if one were to do a count.

Hmmm... that's a rather strange attitude to be taken by "average
Joe consumer advocates", isn't it?

Unless... now here's s wild guess... that half the posters here are
actually shills that post false positive responses for the companies
that are getting criticized. There's absolutely no way to prevent
that. It's the same old problem with any sort of forum or message
board; it's just that THESE flooders and trolls are too smart to
disobey the rules of Planet Feedback and get kicked off.

What is comes down to is that the companies that are getting hammered
here are a lot smarter and have a lot more at stake than the
management of "Planet Feedback".

For these reasons, I have concluded that this site is not worth my
time. I'm off to find a better one.


As anti-consumer as you may think... by Jeffrey Tue February 12, 2008 @ 12:45 PM

I agree! by David Alexander Fri February 22, 2008 @ 6:01 PM

This site... by All About the Branding Tue February 26, 2008 @ 5:46 PM

im with you on this by snyderkiller Wed November 18, 2009 @ 8:43 PM

Most of you are wrong. by d0rkiishchris Fri April 4, 2008 @ 9:29 AM

i dont think so by snyderkiller Wed November 18, 2009 @ 8:33 PM

So am I by janet s. Tue April 15, 2008 @ 9:30 PM

you are probably right by snyderkiller Wed November 18, 2009 @ 8:18 PM

I agree by Kitty Christo Mon February 20, 2012 @ 10:52 AM

Probably right by Kathi G. Fri July 24, 2015 @ 9:31 PM

by Richard Harris Posted Thu November 8, 2007 @ 4:05 PM

My wife and i recently made a visit to yiur store to look for some
slacks for me and some lingera for her. She could only find one
package in her size , a clerk asked her what she wanted, she said I'll
be right back and she came back with exactly my wife wanted.
Meanwhile I was in need of some slacks , I could find my size the
clerk found me what i needed which fit my waist bvut not my inseam
length. She directed me to a alteration shop two doors away, she
thanked us for shopping at sears and asked if she could be of any more
assistance. How refreshing to have sales people treat customers.WE
have shopped often at sears and will shop in the future. Wher ever you
found this employee find more.
Yours truly Richard HARRIS
sALES #022395115333


wrong area by Arienti Thu November 8, 2007 @ 4:48 PM
by Alakananda Mohanty Posted Mon July 2, 2007 @ 5:12 PM

I am a student here in the uSA. I just made few calls recently to
China looking at their offer which was reasonable. I opened an account
and got to know that it was post paid. Then They promote on their
website that for International calls, say to China, the call rates are
6.9 cents per minute. Now, I have been charged $117 for 61 0r 62
minutes which one of their Reps. tol dme that they have charged $1.64
per minute . They gave me the stupid reason that i might have called
directly. I now have no clue through a toll free number and using
country code follwed by number ..how c'm became direct international
calls .

Can anybody suggest me how to get back my money which they have
charged already ?


Startec is a huge scam by Lynne Letizio Thu December 6, 2007 @ 7:41 PM
by MadConsumer Posted Thu May 10, 2007 @ 12:30 PM

I ordered a network CAT 5e cable from CAT 5 CABLE COMPANY on April 21,
2007. Here I am still waint for the cable. I called the "company"
and received a FULL mailbox error. Called back yesterday, left a
messgae and all my info, NO RESPONSE! Called back today, left my
info, NO RESPONSE! They have my money and I have no cable!

Now I am on a search to find some options!



be a bit more resourceful by Arienti Wed November 7, 2007 @ 6:14 PM

by TAMMIE BOOTH Posted Sun April 8, 2007 @ 2:54 PM



Wrong area by Aimeyir, the Rant Queen Wed April 18, 2007 @ 1:45 PM

Complain to the manager or Owner by CAT5e Thu April 19, 2007 @ 10:06 PM

so you admit..... by Skatergirl Wed May 16, 2007 @ 12:35 PM

skatergirl by betty boop Fri May 25, 2007 @ 7:02 PM

oh give ME a break by Skatergirl Sat June 9, 2007 @ 12:02 AM

Incident on April 1 2007 by stay cool Thu July 3, 2008 @ 2:01 PM
by KellyG Posted Sun March 11, 2007 @ 1:36 PM

I wish there was a better search for feedback. Example, if I wanted to
see the complaints from "Late airplanes", it would be nice to read
them all at once rather than have to go to each company and see what
they have on them.

Anyway, if you would make it available to search letters as well as
companies, that would be great!


SEARCH refinement by JERRY MIDLER Sat September 8, 2007 @ 1:25 PM

by papaspot Posted Sun January 28, 2007 @ 5:27 PM

I would like to vote "aye" to a couple of suggestions that have been

1. Allow a limited amount of HTML--at least in personal blogs.
External links are a MUST. Images would be nice, too. I realize that
there would be some potential for inappropriate content, but I'm sure
(though I haven't looked) there's a "report abuse" link on every page.
(If not, that would be my third request.) I don't think PFB is ever
going to be even remotely competitive in the blog aspect of its site
as long as it only allows basic text.

2. Move some of the older posts here to a linked archive. This has
been suggested REPEATEDLY and I'm at a loss to understand why that
hasn't been done.


This IS the archive. The link to the new suggestion box is above. N/T by The New and Improved Brenda Sun January 28, 2007 @ 10:44 PM

The Suggestion Box link by papaspot Mon January 29, 2007 @ 6:56 AM

Yup, by The New and Improved Brenda Mon January 29, 2007 @ 8:16 PM

by Juicy Jade Posted Sat January 13, 2007 @ 3:34 PM

Do letters get deleted after sitting for a while? I mean, I spent
about 30 minutes typing a long letter and got to the next screen to
find it gone! How can I not waste my time next time?


Always do this: by vc Sat January 13, 2007 @ 4:59 PM

True but by Batman Sun September 30, 2007 @ 3:27 PM

Sign here please by Bill French Sun January 28, 2007 @ 7:59 PM
by dood man Posted Wed December 20, 2006 @ 3:41 PM

Ban and then shoot people who complain about spelling.


So says the guy... by Vigilante Erik Fri December 29, 2006 @ 11:02 AM

Uh oh n/t by >Leanne< Fri January 5, 2007 @ 9:53 AM
by nina37 Posted Sun December 3, 2006 @ 10:09 AM

I agree with the newbie section suggestion. I wrote a letter, but I
feel like I am getting nowhere, because I don't know how to get it


by jackie spellens Posted Sat October 14, 2006 @ 9:27 AM

how about videos


......... by rxgirl Sat October 14, 2006 @ 11:35 PM

by Danielle Thomas Posted Thu October 12, 2006 @ 11:05 PM

Is there a newbie section here? I have tried to send to seperate
letters to Citi and am just not sure I am doing it right. A newbie
section would help. Also if you can add a confirmation page with a
tracking option it would help as well.


by DK Posted Wed October 4, 2006 @ 1:42 PM

It would be kind of cool if when a large issue, like say Walmart and
layaway, arises,there could be a standard "protest letter".
That way, the consumer could be heard and counted by the retailer,in
a coherant way.And we could have just one letter to debate the merits,
or lack thereof, of layaway.


Layaway by Ken V Thu October 5, 2006 @ 10:43 AM

Are you Kenneth by DK Fri October 6, 2006 @ 3:48 PM

Georgetti? by Ken V Sat October 7, 2006 @ 8:04 AM

gv nondairy creamer by KITTYCAT Fri May 4, 2007 @ 1:36 AM

by DK Posted Mon September 25, 2006 @ 2:23 PM

The thing I have found the most enjoyable about PFB is not necessarily
the letters, but the conversations they sometimes spark. Is
there/could there be a common blog or something where we could debate,
say,the social responsibility of large retailers, or the need for
layaway, or when, if ever, it is appropriste to ask for free stuff? (
or any thing else for that matter) We could all then be free to
debate, insult, make up with each other as we see fit without
distressing anymore OPs.


Sorry Chris by DK Mon September 25, 2006 @ 3:13 PM

Great post! by Venice Mon September 25, 2006 @ 5:30 PM

by Chris M Posted Fri September 22, 2006 @ 9:33 PM

First, this page is getting HUGR :) Can you save this off as an
archive with a link - kind of like an FAQ, and start over? :)

Second, I wanted to tell another member something, but realized you
can't really unless they unhide their info. So, that made me think
that it would be really cool to drop in a PFB Chat page on here so
those of us geeks that are around a lot can chat :)


Both really good ideas... by Ree Sat September 23, 2006 @ 5:24 PM

Private messages by papaspot Sun January 28, 2007 @ 5:13 PM

by Daniela Elefteriadis Posted Wed September 20, 2006 @ 10:35 PM

I replied to a post in the Mr. Helpful's Tip Jar and am wondering if I
put it in the right place...maybe it belongs here?
I also realized that maybe the person I replied to isn't an
administrator or something of that nature. If I barked up the wrong
tree, sorry!

The writing was done in a manner that seemed professional so I thought
I was reading something coming from PFB staff...

I don't know even if it was Venice I replied to or Dragonflygirl or
someone else...I feel stupid that I can't figure it out, but hey, at
least I am being honest! :)

Anyway here is my comment in case it's not the right person, because
though I can't follow the thread's beginning, what was said by the
poster about Venice really hit home.


I think that it should be absolutely imperative that anyone responding
to a person's letter should talk about what they could do to improve
the letter and possible suggest methods to acheive satisfaction (seek
legal counsel, try this brand instead, etc). If they aren't going to
do that, they shouldn't be responding.

Can't that just be a simple tenent which is easily enforced...people
who are reported can have their comments reviewed and if they are just
bashing, after a warning, they are banned from making further comments
for a period of time. If they continue their barrage against posters,
they should be banned. It's not right that we come here to warn others
about our experience and try to get resolution from the
companies and we get insult added to our injury.

I truly hope this issue is addressed in a way that illicits some
change. While I am all for free speech, I for one wouldn't remain
part of a forum where I get attacked for being mad.

Daniela Elefteriadis


Also, while I'm here (and if it's addressed somewhere else, point me
to where) why don't you list the mailing address and contact info for
the people the letters are going to anymore. I think I remember it
being included in the letter. I liked to think that I could use that
information and follow up with a strong feeling via snail mail as

just wondering....


it does. by Alley Thu November 30, 2006 @ 12:51 PM

I agree! by adawnj Thu January 25, 2007 @ 1:30 PM

by Posted Wed September 20, 2006 @ 4:59 PM

I tried to complain about aig rip off, but your letter addresser did
not have one.


Actually... by PlanetFeedback's Mr. Helpful Wed September 20, 2006 @ 8:29 PM

Ouch. A little harsh... n/t by Starlight22203 Wed September 27, 2006 @ 1:25 PM
by Leah Tague Posted Wed September 20, 2006 @ 12:00 AM

i am not sure if this has been brought up, but one thing that
concerns me is how people are throwing out their phone numbers on
letters and making the letters public. i just read one about the
pictures, and she put her phone number on there.

while it should not be your responsibility to make sure people here
are using common sense(im not trying to throw that out as an insult,
but these days, you really shouldn't put your phone number up like
that), when it comes to this, i think maybe it should be against
policy to post a phone number in a public letter.

maybe if you can allow it only in a private letter, so only the
company the complaint is being sent to can read it, it would help the
situation a little bit more. it was just a thought though.


Hey by Prefect Zachary Wed September 20, 2006 @ 12:14 AM

Personal Information by Brennie Wed September 20, 2006 @ 9:40 AM

exactly by Alley Tue September 26, 2006 @ 2:21 PM

Personal responsibility by Gerald R Wed September 20, 2006 @ 11:36 AM

I agree with Gerald --PERSONAL ADULT RESPONSIBILITY by rxgirl Wed September 20, 2006 @ 12:22 PM

may be true by Leah Tague Wed September 20, 2006 @ 1:19 PM

No .....you made a good suggestion by rxgirl Wed September 20, 2006 @ 1:55 PM

There is no problem with your suggestion by PlanetFeedback's Mr. Helpful Wed September 20, 2006 @ 4:39 PM

by LadyMac Posted Tue September 19, 2006 @ 5:35 PM

When I read this site, I generally prefer to read the sometimes
wonderfully witty complaints, compliments and comments by PFB users.
I would rather not stumble across comments from people (like that
eLayaway person/company) who appear to be shamelessly promoting a
website that supposedly is in beta testing as an alternative to
Wal-Mart's layaway issue.

Can anything be done about it?

Unless, of course, this is a PFB sanctioned/approved/run web site. If
that's the case, I still don't think it's appropriate without a
disclaimer, but I will slink away silently.



Hi Lady by PlanetFeedback's Mr. Helpful Tue September 19, 2006 @ 5:45 PM

There is another post from elayaway.com at the bottom by rxgirl Wed September 20, 2006 @ 12:14 AM

Here is the link....to the elayaway link at the bottom of Ms.Moes letter by rxgirl Wed September 20, 2006 @ 12:55 PM

by Venice Posted Tue September 19, 2006 @ 2:32 AM

I have a suggestion for the letter generator. There should be a
warning that once a letter is posted as shared, it cannot be removed.
Maybe that would force people to seriously think about their
complaints and demands before subjecting themselves to critique and
possible criticism.

Also, when I get timed out while in the process of posting a new
comment in my blog, the login page should appear instead of losing
everything. If I don't remember to copy it first, I usually don't
rewrite it because I'm lazy.


by Brennie Posted Sun September 17, 2006 @ 10:54 PM

I hope this hasn't been asked before
::crosses fingers::

Ok I'm changing my avatar and in the alerts field on My Planet is says
that it's pending authorization but it's still showing my old avatar
on my profile page so is it my old avatar thats going to be approved
or can you guys see me new one? Also no avatar is showing on any of my

And about how long does it take for an avatar to be approved? I'll be
wanting to change mine often cause I'm indecisive =)


Hi Brennie by PlanetFeedback's Mr. Helpful Mon September 18, 2006 @ 1:21 PM

by Erin M. Posted Sun September 17, 2006 @ 7:05 PM

I wrote a few letters before PFB had its major overhaul. Those
letters are no longer listed in "My Planet." They can, however, be
found on the site by searching the shared letters. Since they're
still online, could there be a way to re-add them to my account? I
really like being able to see all the feedback I've left for each

Forgive me if this has already been suggested, but I didn't see it
while skimming the 900+ comments!

Keep up the great work, PFB!


Hi Erin by PlanetFeedback's Mr. Helpful Mon September 18, 2006 @ 1:23 PM

by Shannon "the Princess" Posted Thu September 14, 2006 @ 4:30 PM

My suggestion is that users that do not support the Mission of this
site be removed from the site. I have made 2 complaints recently, only
to be attacked and called "a princess" and told my complaints were
invalid and ridiculous, as though I was trying to get a freebie. I was
given almost no constructive criticism. My complaints were
well-written and completely constructive and the least I deserve is a
member of this site is to be treated like a human being. There is no
point even keeping this site running if all it is is a forum for 5 or
6 people who have nothing better to do (such as those who replied to
my posting about United Airlines, if you need an example) to sit
around judging others and bashing them for expecting to receive good
service. Whoever mediates this site needs to set some guidelines on
feedback. "Venice" suggested I just don't post "these type" or
complaints (implying my complaints were ridiculous) which as far as I
am concerned defeats the whole purpose of this site. This site is not
only to help direct letters to recieve compensation for poor service
or errors, or recognize outstanding service, but to share experiences
and let others judge for themselves if they will patronize these
companies in the future. Not to invalidate others feelings on what
good service it. If you don't like what I wrote, then dont read it.


I never said or implied that your complaints were ridiculous by Venice Thu September 14, 2006 @ 5:59 PM

Hey so by Shannon "the Princess" Thu September 14, 2006 @ 8:16 PM

See, we can agree on something by Venice Thu September 14, 2006 @ 11:06 PM

I am the one who called her a princess...... by rxgirl Thu September 14, 2006 @ 10:41 PM

BTW by rxgirl Fri September 15, 2006 @ 10:09 AM

Arn't you by Mr. Mafia Thu September 14, 2006 @ 11:33 PM

Shannon by PlanetFeedback's Mr. Helpful Fri September 15, 2006 @ 1:41 AM

Hold up a second. by Nefarious Erik Fri September 15, 2006 @ 3:40 PM

I dont care anymore! by Shannon "the Princess" Fri September 15, 2006 @ 7:44 PM

I hope this means no more comments like this one. by Ree Sat September 16, 2006 @ 8:16 AM

Had enough?? n/t by rxgirl Mon September 18, 2006 @ 3:37 PM

I guess she did by Venice Mon September 18, 2006 @ 5:04 PM

Also... by Venice Mon September 18, 2006 @ 5:19 PM

Venice: by LadyMac Tue September 19, 2006 @ 11:28 AM

In a way, I am by Venice Tue September 19, 2006 @ 3:33 PM

I still, respectfully, disagree by LadyMac Tue September 19, 2006 @ 3:56 PM

BRAVO LadyMac by rxgirl Tue September 19, 2006 @ 5:37 PM

Venice by rxgirl Tue September 19, 2006 @ 12:52 AM
by Cindy1 Posted Wed September 13, 2006 @ 2:13 PM

First of all, I marked very dissatisfied on my letter (9/12-Delta
Dissatisfaction) and there is a smiley. My birthdate was listed
incorrectly when I know I chose it correctly. And what I really REALLY
want to know is where is the detail I took so much time to type out on
your initial complaint screen! Will Delta ever see that?? I went ahead
and wrote my general letter as directed as a follow-up but none of my
details are incorporated and I just want to make sure that they know
the details of my complaint or what is the point??


Hi Cindy by PlanetFeedback's Mr. Helpful Thu September 14, 2006 @ 11:56 AM

So I was apparently birn Nov 0000 by Brian Costello Sat January 12, 2008 @ 5:52 PM

by CandyPickletoes Posted Mon September 11, 2006 @ 2:36 PM

Mr. Helpful, would you be so kind as to include your email address on
your public profile? I was trying to find your email address to
report personal information in a shared letter so you could remove the
information but I got tired digging to try to find a post where you've
included your email address. I know I've sent you some before but I'm
being a bad girl right now and I'm viewing the website from work
(shhhh, don't tell) and don't have your address in my contacts list
here at work.

Anyway, the post is

and if it hasn't already been fixed it includes very personal


thanks for the heads up candy! by PlanetFeedback's Mr. Helpful Mon September 11, 2006 @ 5:47 PM

by Prefect Zachary Posted Sat September 9, 2006 @ 12:28 AM

I think that if you are quotting what someone is saying there should
be a special feature that lets us know this because it would make
things less confusing. Maybe it can be in a different colour or font.
Or in a box like thing so that you know that you are quotting someone
and not making the remark yourself.


by Vidray2K6 Posted Wed September 6, 2006 @ 2:52 PM

Kind of a petty one (low priority), but why doesn't my avatar update
correctly? From "far away" (smaller) it looks like my new blue avatar,
but when I click a response (bigger) it goes back to my old red

Smiles to you and thank you.


by Vidray2K6 Wed September 6, 2006 @ 2:55 PM

Sorry Vidray by PlanetFeedback's Mr. Helpful Wed September 6, 2006 @ 4:20 PM

Hey, it works now! by Vidray2K6 Fri September 8, 2006 @ 11:29 AM

by MA Loper Posted Wed September 6, 2006 @ 9:25 AM

Hey you inciter of Ladies Jello-Wrestling! ; )

Just wondering, when PFB took over YGH years (and years and years)
ago, did they acquire/store any of the old letters from that site?

I know there have been MANY changes in the site since then.

Not that it's a big deal or anything, I was just curious if my early
foray into consumerism had been preserved for posterity! (LOL!)


I thought they did by Leanne L Wed September 6, 2006 @ 2:23 PM

Hi MA by PlanetFeedback's Mr. Helpful Wed September 6, 2006 @ 5:44 PM

by Venice Posted Tue September 5, 2006 @ 1:56 AM

I know you got your hands full, but I would like to request help on
behalf of CrazyRedHead because she is not sure how to explain the
problem to you.

CrazyRedHead's personal blogger and public profile are not integrated.
Here are the links:

This is CrazyRedHead's personal blogger:



And this is her profile:



Is there anything you can do to fix it?

by SueandMikeW Posted Tue September 5, 2006 @ 1:07 AM

On August 31st I emailed Mr.Helpful after I discovered a member was
posting nasty things about me in another members blog. Many times he
has stated that if you see a post you think needs to be removed you
should email him. Well thanks for nothing, "Mr. Helpful". You
completely IGNORED me and the nastiness is still posted. If I sound
upset I am. I have never interacted with this "Zachary" before and yet
he went and posted hateful things about me in Alley's blog. Why? I
have no idea. Here is the text of the IGNORED email. I guess the moral
of the story is Mr. Helpful couldn't care less!

Look, I know Zachary is a kid and all, and that's cool. I think it's
great that a child is so interested in consumer issues. However, I
don't think
it's cool that he is posting nasty messages about me on Alley's blog
attacking me for the posts I've made on the Suggestion Box. Can
something be done? I don't recall calling anyone a "condescending
jerk" ...in fact the worst thing I can remember saying is that Gino's
advice in the Verizon and
old people letter was useless because he went on about how he
understands that sometimes a bill doesn't get paid and what the letter
writer should do when the letter writer clearly stated the phone line
needed to be fixed, not that a bill was past due. A little harsh, yes,
but nothing compared to the venom I've seen in replies to other
letters. I was going to post this under Marge's complaint about
Zachary but I felt it would be more appropriate to contact you
directly. Thank you!



Zachary's post by SueandMikeW Tue September 5, 2006 @ 1:14 AM

Hi Sue And Mike by PlanetFeedback's Mr. Helpful Tue September 5, 2006 @ 1:47 AM

Favoritism by SueandMikeW Tue September 5, 2006 @ 3:02 AM

Favoritism? by *Brenda* Tue September 5, 2006 @ 7:17 AM

You did, however by LadyMac Tue September 5, 2006 @ 9:06 AM

Oh, that's riiiiggghhhttt by tickytack Thu September 7, 2006 @ 9:12 AM

Holy guacamole, batman!! by Brightie Tue September 5, 2006 @ 1:34 PM

*Clap, Clap* by Tracy M Tue September 5, 2006 @ 2:24 PM

Hmm... by Nefarious Erik Tue September 5, 2006 @ 2:36 PM

I agree with... by Venice Tue September 5, 2006 @ 3:30 PM

But of course, you agree... by Tracy M Tue September 5, 2006 @ 3:40 PM

Actually... by Ree Tue September 5, 2006 @ 11:15 PM

Snd there are a lot of us that DON'T clique together by Brightie Wed September 6, 2006 @ 7:01 AM

Sorry, I tend to make light of most things. by Tracy M Wed September 6, 2006 @ 9:42 AM

But of course... by Ree Wed September 6, 2006 @ 5:33 PM

I missed this point... by Ree Wed September 6, 2006 @ 5:37 PM

Who are you saying is in a clique?? by Brightie Wed September 6, 2006 @ 8:41 PM

Are you implying something? by Ree Wed September 6, 2006 @ 9:13 PM

I'm not inferring anything... by Brightie Wed September 6, 2006 @ 9:16 PM

Ah... by Ree Wed September 6, 2006 @ 9:29 PM

See, I'd write you a thank you letter for this comment if I could! :o) by Brightie Wed September 6, 2006 @ 9:15 PM

Hmmmm.... by LadyMac Tue September 5, 2006 @ 3:43 PM

Needs to be... by Tracy M Tue September 5, 2006 @ 3:49 PM

Not just calling him out by LadyMac Tue September 5, 2006 @ 3:58 PM

I think I remember seeing the Suggestion Box in the Top 20 (n/t) by Venice Tue September 5, 2006 @ 6:25 PM

How did I miss this? by mary jo Wed September 6, 2006 @ 7:51 PM

Mary Jo by Venice Fri September 8, 2006 @ 12:15 AM

Oh yeah. by mary jo Mon September 11, 2006 @ 12:30 AM

That's why I quoted you in Ree's profile... by Venice Mon September 11, 2006 @ 11:59 PM

Does Mr. Helpful care? Let me think... tick tock-tick tock by Venice Tue September 5, 2006 @ 3:16 AM

Took you longer than it me... ;) by LadyMac Tue September 5, 2006 @ 8:31 AM

That's because I know him longer!... hahaha (just kidding) by Venice Tue September 5, 2006 @ 3:31 PM

Nah by LadyMac Tue September 5, 2006 @ 3:44 PM

No fighting over Mr. Helpful! n/t by Leanne L Tue September 5, 2006 @ 6:50 PM

Oh, I dunno... by Brightie Tue September 5, 2006 @ 7:38 PM

How much by Leanne L Tue September 5, 2006 @ 8:41 PM

Well, these ladies are priceless.... by Brightie Tue September 5, 2006 @ 9:55 PM

But then by Leanne L Wed September 6, 2006 @ 12:02 AM

Wait a minute! Wait a minute! by Venice Wed September 6, 2006 @ 1:10 AM

ROFLMAO!! by Brightie Wed September 6, 2006 @ 6:51 AM

Venice by Leanne L Wed September 6, 2006 @ 8:47 AM

Believe me... by Venice Tue September 5, 2006 @ 6:50 PM

Save by Leanne L Wed September 6, 2006 @ 8:51 AM

I think... by DK Tue September 5, 2006 @ 2:54 PM

Well, this poor horse is nearly dead.. by RebeccaBee Wed September 6, 2006 @ 12:58 AM

Not dead yet, RebeccaBee by Brightie Wed September 6, 2006 @ 7:06 AM

They're having by Leanne L Wed September 6, 2006 @ 8:54 AM

er.... by PlanetFeedback's Mr. Helpful Wed September 6, 2006 @ 1:50 PM

Ohhh...we love you... by Tracy M Wed September 6, 2006 @ 2:01 PM

Do ya think by Leanne L Wed September 6, 2006 @ 2:19 PM

With all due respect, Mr. Helpful by LadyMac Wed September 6, 2006 @ 2:08 PM

It's amazing by Leanne L Wed September 6, 2006 @ 2:10 PM

OMG by Leanne L Wed September 6, 2006 @ 2:13 PM

Who else can we bring into by Leanne L Wed September 6, 2006 @ 2:16 PM

I'll volunteer... by LadyMac Wed September 6, 2006 @ 2:18 PM

I knew that wouldn't be too difficult! ;) by Leanne L Wed September 6, 2006 @ 2:21 PM

I think me and Deb... by Tracy M Wed September 6, 2006 @ 2:39 PM

Too late, old woman ;) by LadyMac Wed September 6, 2006 @ 2:47 PM

Tag team!!! by RebeccaBee Wed September 6, 2006 @ 3:02 PM

OMG!!! by Tracy M Wed September 6, 2006 @ 3:59 PM

If we each now get two matches... by LadyMac Wed September 6, 2006 @ 4:06 PM

Sure thing... by Tracy M Wed September 6, 2006 @ 4:09 PM

Woohoo!! by RebeccaBee Wed September 6, 2006 @ 7:21 PM

Ewwwwwwwwwwwwww by LadyMac Fri September 8, 2006 @ 11:17 AM

OMG! by MA Loper Wed September 6, 2006 @ 3:48 PM

Ok, I'll jump into the pudding vat, IF... by Brightie Wed September 6, 2006 @ 8:45 PM

Yeah... by LadyMac Thu September 7, 2006 @ 10:11 AM

Not *replaced*... by Brightie Wed September 6, 2006 @ 8:51 PM

I'll set up the video by RebeccaBee Wed September 6, 2006 @ 2:59 PM

It'll be a by Leanne L Wed September 6, 2006 @ 4:19 PM

OOoooo by Brightie Wed September 6, 2006 @ 8:49 PM

*Pumps fist in air* by RebeccaBee Wed September 6, 2006 @ 9:30 PM

Planet *FEED*Back 2006... by Brightie Wed September 6, 2006 @ 9:52 PM

Hi SueandMikeW by Gino Version 1.2 Wed September 6, 2006 @ 9:06 PM

You don't recall calling someone a condescending jerk here's the proof. by Prefect Zachary Sat September 9, 2006 @ 12:24 AM

whew threw me for a loop for a second there ...... but I agree Zach by Gino Version 1.2 Sun September 10, 2006 @ 3:40 PM

That is super interesting! by dragonflygrrl Thu September 14, 2006 @ 2:12 PM

wait wait.. by Alley Mon September 11, 2006 @ 8:29 PM

by Iconophiliac Posted Sun September 3, 2006 @ 10:39 PM

In the PETA/KFC discussion letter a post I took much interest in was
deleted. It was posted by IluvmyDobes (yes?) and it was in regards to
PETA supporting groups to blow up buildings in which animal testing is

Just curious seeing as there was nothing abusive in it and there
couldn't be anything slanderous as the original letter remains
intact... what's the deal?


Hi Icon by PlanetFeedback's Mr. Helpful Mon September 4, 2006 @ 2:56 AM

Ooooh by Iconophiliac Mon September 4, 2006 @ 7:49 AM

But that's the tools they've got... by Brightie Tue September 5, 2006 @ 1:47 PM

The thing is by Iconophiliac Wed September 6, 2006 @ 8:49 PM

Offer to build it! by Brightie Wed September 6, 2006 @ 9:56 PM

I've offered to help them by Iconophiliac Thu September 7, 2006 @ 8:19 AM

What is wrong with *me*?? by Brightie Thu September 7, 2006 @ 8:33 AM

They know what needs to be fixed by Iconophiliac Thu September 7, 2006 @ 9:18 AM

by Leigh Fox Posted Fri September 1, 2006 @ 3:57 PM

The search needs to be fixed so you can view by company name. The
feature now either says there is "no matches" or you get a mish mash
of random letters, on every subject/company besides the one you
searched for.

Do you remember back in the day when you would search for Best Buy &
it would pull up all the letters from Best Buy? Even better yet, you
could click on a link to see the companies overall ratings & levels of
satisfaction in different categories. PLEASE BRING THIS FEATURE BACK!

I used to use this site a lot before you made the changes, but haven't
used it since. I not only wrote letters to complain, praise & suggest.
But I also used PF to do research prior to making purchases or
choosing to do business with companies.

I come back every so often to see if you have fixed the search problem
only to find that you haven't. I have checked the suggestion box
thread every time only to find similar complaints to mine.

I really can't imagine why this hasn't been taken care of by now. I
see you have added a Google search option, but haven't fixed this
annoying issue. I guess I may have to write one last letter. It will
be a complain letter to you, Planet Feedback.


Hi Leigh by PlanetFeedback's Mr. Helpful Fri September 1, 2006 @ 4:27 PM

Thanks for the clarification . . . by Leigh Fox Sat September 9, 2006 @ 10:46 PM

by *Brenda* Posted Thu August 31, 2006 @ 4:21 PM

I don't know if this was intentional or not but when I got the
newsletter I also got 8 pictures used on here as an attachment. I got
a picture of crackerbarrel, a satellite dish, danskins, you get the

Was there a reason for that or were they just along for the ride? :-D


by Alley Posted Tue August 29, 2006 @ 2:26 PM

ok i APOLOGIZED... but there would be a filter filtering out all the
BS letters on here.. and there would be NO problemo.:)


by Marge S. Posted Thu August 24, 2006 @ 10:29 PM

I'd like to request that this site NOT be open to children. There is
too much potential for abuse-you ask for a lot of personal info when
signing up and it's actually illegal for you to ask a child for it
anyway. There is one child on here names Zachary who really should be
banned. Most of his replies to letters are either totally off the
mark, rude, inappropriate, or just plain ignorant.


Marge, if you're not Zach's mom... by Brightie Fri August 25, 2006 @ 12:11 PM

Brightie by Evil Amanda Tue August 29, 2006 @ 3:07 PM

Hi Marge by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 1:38 PM

Zach's comments by Venice Sat August 26, 2006 @ 12:43 AM

It's fine and legal for companies to exploit this market segment... by Gino Sun August 27, 2006 @ 4:47 PM

Marge by Prefect Zachary Sun August 27, 2006 @ 11:18 PM

Zach by Venice Mon August 28, 2006 @ 1:07 AM

Not you Marge by Prefect Zachary Mon August 28, 2006 @ 11:06 AM

MARGE! by MA Loper Wed August 30, 2006 @ 5:30 PM

Marge by tickytack Thu August 31, 2006 @ 4:53 PM
by sarah connor Posted Thu August 24, 2006 @ 7:51 PM

I am dishearted to see so many nasty members of your site. My God, if
I had a complaint about a company, I definitely wouldn't use this site
to distribute it. You have users, like "Alley," who attack at nothing
(she is so much better than anybody else...obviously). She is horrible
in my opinion and unless it is her being wronged, everything she
suggests is "suck it up and die." No matter what anybody posts, she is
hateful to the max. This is one of your regulars that you obviously
support. To me, she, and many others, are sickening. I thought this
site was about some kind of support...but the only support is giving
nasty people a chance to spread their criticism and hate to everybody
and everything.

Case in point: Man writes a nice letter to a restaurant because his
steak was not done to his liking. He asked nothing, no freebies,
nothing, just wanted his complaint to be acknowledged. This Alley
person writes "suck it up and stop yer whining." Wow, that's
compassionate, huh?

Another writes about a filthy McDonalds, fully stating that they went
inside after being in the drive in lane. Alley immediately writes
about how could they be so stupid as to see what's inside when they
were in the drive in lane??? Who isn't reading here. I find her
appalling and disgusting. Yet, you applaud her as a member and so do
other members. I don't get it.

Shame on you!


I agree by SueandMikeW Thu August 24, 2006 @ 10:50 PM

It hurts, but I agree, too. by Brightie Fri August 25, 2006 @ 12:08 PM

Hi Sarah by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 1:43 PM

Maybe Not "Applauded" but you do seem to condone them! by SueandMikeW Fri August 25, 2006 @ 3:57 PM

Technically, by LadyMac Fri August 25, 2006 @ 4:18 PM

Big Bucks by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 7:24 PM

:) by LadyMac Fri August 25, 2006 @ 8:44 PM

im not the only one.... by Alley Wed August 30, 2006 @ 11:23 PM

Sue by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 7:32 PM

Sarah... by dragonflygrrl Sun August 27, 2006 @ 11:37 AM

Dragon by sarah connor Sun August 27, 2006 @ 1:38 PM

I'm sorry to hear that. by dragonflygrrl Sun August 27, 2006 @ 4:48 PM

Dragon: Is There Support Without Having to Write a Letter? by sarah connor Sun August 27, 2006 @ 7:22 PM

Sarah by Venice Mon August 28, 2006 @ 12:45 AM

What she said... by dragonflygrrl Tue August 29, 2006 @ 2:44 PM

excuse me but... by Alley Wed August 30, 2006 @ 11:15 PM
by SueandMikeW Posted Thu August 24, 2006 @ 3:21 PM

Can you pleases stop filling the 15 Minutes of Fame with this stuff? I
thought this site was about LETTERS?
Not all of us have fancy new computers, IPods, or high speed access. I
suggest you put the videos and stuff in their own section. Call it
Multimedia Feedback or Interactive Feedback. That way people who like
that stuff can use it, and those who prefer reading the letters can. I
think it's really unfair that you are replacing letters with videos.

Also, how do you choose letters for the 15 Minutes of Fame? I've seen
many well written letters with excellent points that get ignored while
letters that are downright illiterate, were written with the obvious
intent to just get freebies, or just have really frivolous complaints
constantly make the 15 Minutes of Fame.


I happen to like the videos... by Brightie Fri August 25, 2006 @ 12:06 PM

I agree Brightie by Gino Version 1.2 Sun September 3, 2006 @ 10:28 PM

Hi Sue And Mike by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 1:37 PM

by darci Posted Thu August 24, 2006 @ 1:37 PM

I now get the point of having you letter "go public" (didn't at
Duh).Is there a way to make it so a letter writer can submit their
letter for critique, edit it and then send it to the intended party?
In my case I wrote an angry, stupid letter to Target that, had it
written properly, might have meant something. As it was, I sent it
only to have the letter as well as my concerns pooh-poohed.If that
letter had been a "draft" of sorts, Target might not think that I am
just some overtired, stressed out crazy woman with nothing better to
do than complain about shoes on the floor!



Didja try emailing them and asking them to edit it?? by Brightie Fri August 25, 2006 @ 12:14 PM

Ummm noo by darci Fri August 25, 2006 @ 1:22 PM

The point I was trying to make was by darci Fri August 25, 2006 @ 3:35 PM
by Mark Minor Posted Wed August 23, 2006 @ 8:30 PM

I just revisited PlantFeedback after a long time away, and have a few
suggestions to make the process work better. Under its previous
incarnation, I had tried PFB a few times, but didn't have useful
results. While I feel the PFB concept has a lot of promise, I see
some issues of execution.

First, PFB should be checking back with the consumer to see if the
company responds and if the response is satisfactory. As a case in
point, I had submitted a shared letter about a trouble getting a
retailer to honor their sale flyer. Though the company did respond,
all they did was say "hopefully we can serve you better next time."
Talk about incredibly lame. Other consumers should have a way to know
that this particular retailer really doesn't address complaints.

Second, PFB should make sure that the email addresses they send shared
letters to are valid, and have a mechanism to deal with ones that
aren't. As a case in point, I submitted a shared letter, which
bounced back to me as having an invalid email address. I notified
PFB, whose suggestion was to print the shared letter and mail it to
the company in question myself. In that situation, PFB denied itself
the chance to correct that email address, and thus denied itself the
chance to serve other customer better in the future.

Good luck on the relaunch of your web site, and thank you for your
consideration of my thoughts.

Mark M.


i agree but.. by Alley Thu August 24, 2006 @ 5:15 PM

:( by darci Thu August 24, 2006 @ 5:41 PM

If a letter bounces back by Brightie Fri August 25, 2006 @ 11:58 AM

Hi Mark I agree....let the team know of wrong addresses....and a little extra step that works for me... by Gino Fri August 25, 2006 @ 9:48 PM
by Martin Ezelle Posted Tue August 22, 2006 @ 1:09 PM

I did not expect to see my full name appear in my reply to a posting.
Can I remove it? Maybe I missed it, but perhaps you should be more
clear about the disclosure of personal information on your site. I
did not want my full name disclosed.


steps to take by Gerald R Wed August 23, 2006 @ 1:06 AM

Go to your letter, copy and paste it's exact address from the address bar, paste it into an email and send it to support@planetfeedback.com by Brightie Wed August 23, 2006 @ 10:43 PM

by Gino Posted Sun August 20, 2006 @ 5:35 PM

What I'd like to see is a button (dead link would be fine...or
something that takes them to Disney or some happy place) but just a
button that says "Undo Shared Letter" with the words "I didn't
understand fully what the words "'Yes, I would like to share my letter
publicly on the PlanetFeedback site
for others to review, critique and discuss. My letter may also be
considered for "15 minutes of Fame" the most popular area on
PlanetFeedback. This also allows consumers to reinforce or add
comments to
your letter.'" meant when I clicked the little box thingy after
censoring out private information.

It would keep them occupied, and cut down on name calling and general
poor behavior.


hahahahaha! by Iconophiliac Sun September 3, 2006 @ 9:40 AM

by Ronald Rodrigue Sr Posted Sat August 19, 2006 @ 9:49 PM

I would like to see Planet feedback come up with an address for the
United States Postal Service. Have a couple of major complaints I
would like to lay on them. Calling and talking to someone is like
talking to the wall.



Post Office Address by darci Mon August 21, 2006 @ 8:25 AM

by Leanne L Posted Sat August 19, 2006 @ 4:47 AM

In our personal blogs if we post something we later decide we wanted
to delete it, for whatever reason, we should be able to do so
especially being the writer of which is to be deleted.


Yes by Gerald R Sat August 19, 2006 @ 12:22 PM

Until That Happens by PlanetFeedback's Mr. Helpful Sat August 19, 2006 @ 12:31 PM

Please... by Venice Sat August 19, 2006 @ 3:11 PM

by rxgirl Posted Sat August 19, 2006 @ 1:30 AM

That appears at the bottom of each post to a shared letter. Some of
these are getting out of hand. I have reported a few to Mr. Helpful
but it would be much easier if we could just click report and then the
powers that be at Planetfeedback could review. Or some variation....

I would also like to ask can we have an internal email so that we can
e-mail each other within the confines of this site? For example if I
wanted to send a message to LadyMac I could just send her an internal
email within the site instead of posting to her blog for all to see?

Okay last one for now :) can we get a spell check button that appears
(should be mandatory) before the post button? Must click on spell
check before you get to the post button? Very similar to ebays system
on their Answer Center....

Sorry for all this at once----just be saving up for awhile I guess LOL


Excellent Suggestions by PlanetFeedback's Mr. Helpful Sat August 19, 2006 @ 12:28 PM

Rxgirl by LadyMac Mon August 21, 2006 @ 7:59 AM

by Venice Posted Sat August 19, 2006 @ 1:10 AM

So, it looks like the "Bread" letter is gone too, I assume at the
request of the letter writer.

I wonder why so many people lately feel the need to have their letter

Something to think about.


Removal Of Letters by PlanetFeedback's Mr. Helpful Sat August 19, 2006 @ 12:23 PM

You are absolutely correct... by Venice Sat August 19, 2006 @ 2:44 PM

You really are a hypocrite venice. by Shannon "the Princess" Thu September 14, 2006 @ 4:42 PM

dragonflygrrl's two cents... by dragonflygrrl Tue August 22, 2006 @ 11:57 AM

Is it too late to add a suggestion here? by darci Thu August 24, 2006 @ 9:39 AM

That is a fantastic suggestion! by dragonflygrrl Thu August 24, 2006 @ 11:01 AM

That really is a great idea! (n/t) by Venice Sat August 26, 2006 @ 1:13 AM

by LadyMac Posted Mon August 7, 2006 @ 12:05 PM

Admittedly, I am probably making too much of this. But it's my job.

I think the pictures you have been placing next to letters are a
fantastic idea. Please just be sure you are not using
copywrighted/trademarked images. They could be someone's intellectual
property and the last thing you want is a cease and desist letter.


Sigh by LadyMac Mon August 7, 2006 @ 1:35 PM

But That's No Problem by PlanetFeedback's Mr. Helpful Mon August 7, 2006 @ 2:31 PM

Sigh by LadyMac Mon August 7, 2006 @ 4:12 PM

Personal pictures by Elaine Williams Mon August 7, 2006 @ 8:54 PM

Are people able to take pictures from another...... by Gerald R Mon August 7, 2006 @ 11:47 PM

I noticed that... by Venice Wed August 9, 2006 @ 12:43 AM

Right click snatch. by Brightie Thu August 10, 2006 @ 10:52 AM

For someone... by Venice Fri August 11, 2006 @ 1:05 AM

3,000 pictures of Bo? by LadyMac Tue August 15, 2006 @ 3:21 PM

Wait! Let me check................. by Venice Wed August 16, 2006 @ 2:07 AM

by SueandMikeW Posted Sat August 5, 2006 @ 11:07 PM

I was more than a little annoyed when I logged on tonight and checked
out the Top 20. I saw several titles I hadn't seen before and thought
"FINALLY there are some new letters!" WRONG! Why did you go and change
the titles on a bunch of letters that had already been there for
weeks?? Not only is it misleading but it gives new life to some
letters that defintely need to be just plain deleted all together
(i.e. Children not wanted). It's one thing to change them as they go
up there, but to do so after they've been there for weeks is sneaky
and wrong!


Hi Sue And Mike (And Everyone Else Who Thinks The Same Thing) by PlanetFeedback's Mr. Helpful Sun August 6, 2006 @ 12:12 AM

Sneaky? by Venice Sun August 6, 2006 @ 7:58 PM

Changing titles by *Brenda* Sun August 6, 2006 @ 10:32 PM

And Thus They Shall by PlanetFeedback's Mr. Helpful Mon August 7, 2006 @ 12:44 AM

My Hero! by A Nicer Amanda Fri September 8, 2006 @ 12:05 PM

by rxgirl Posted Sat August 5, 2006 @ 12:47 AM

Fairywithfangs offered you all a dollar to make it go away!! I also
offer a dollar now that is 2 whole dollars --what is it going to take
Mr. Helpful for you to be-- well--helpful with making this all just go



I'll give 5 dollars. by Lisa Smith Sat August 5, 2006 @ 1:46 AM

Sorry Gang by PlanetFeedback's Mr. Helpful Sat August 5, 2006 @ 4:16 AM

by rxgirl Posted Sat August 5, 2006 @ 12:38 AM

GO AWAY ALREADY!! I know it is picked by the computer based on the
number of replies or something like that BUT MR. Helpful--if you would
like to be REALLLLLY Helpful please smash said computer with a sledge
hammer already!!

PS and I will also give you a dollar just like alyeria!!



by Venice Posted Mon July 31, 2006 @ 6:29 PM

Since we all know how much everyone loves Mr. Helpful's Tip Jar, why
not have a PFB Member's Tip Jar, where we can casually recommend or
warn each other about products, services, etc., if a formal letter
isn't necessarily required?


Actually... by PlanetFeedback's Mr. Helpful Tue August 1, 2006 @ 12:11 AM

by eydie Posted Sun July 30, 2006 @ 11:54 AM

could you please change the top 20 letters more frequently and have
better ones to begin with? Most of them are just online panhandling,
gimme free stuff. I'd like to see more articulate letters, dealing
with problems where they don't want it solved with a freebie. Also,
some of the top letters won't die. They move down a notch and then
back up. There should be a cut off period.


Hi Eydie by PlanetFeedback's Mr. Helpful Sun July 30, 2006 @ 3:36 PM

by dragonflygrrl Posted Sun July 30, 2006 @ 1:03 AM

This is a wonderful idea I got from Janell:

Why don't we have a page on how to resolve complaints that maybe don't
merit a letter to corporate? The exact phrase she used in her post
was "resolution guide," and I think it would be super helpful for
certain people who maybe want to get a complaint settled but
erroneously think that a letter to corporate is the only way to be
heard. The original suggestion was posted by Janell in the
"McDonald's two nuggets short of a full order," letter, and I think it
might cut down on the number of, "It took too long to get seated," and
"My food was nasty," letters.


Great Idea by PlanetFeedback's Mr. Helpful Sun July 30, 2006 @ 3:19 PM

by Venice Posted Fri July 28, 2006 @ 7:41 PM

Okay, this has been bothering me, and I am finally forced to reveal my
total lack of competence by asking.

Is there a difference between someone's profile and personal blogger?
I was talking to CrazyRed in her personal blogger, but now all I can
find is her profile with no comments.

Do I have a personal blogger separate from my profile, and if I do,
could someone please tell me where it is?

I'm so confused. Please help me.


Venice.... by PlanetFeedback's Mr. Helpful Fri July 28, 2006 @ 9:36 PM

No pictures of Johnny...just Bo! by Venice Fri July 28, 2006 @ 10:53 PM

You know...hmmm... by dragonflygrrl Sat July 29, 2006 @ 10:15 AM

You're right about the "Expand All" by Venice Sat July 29, 2006 @ 3:04 PM

by Venice Posted Fri July 28, 2006 @ 5:43 PM

I am enjoying all the colorful pictures being placed on the letters.
Great idea!


by dragonflygrrl Posted Thu July 27, 2006 @ 4:22 PM

I know this has been discussed and suggested before, but there are
currently at least two letters posted publicly that include personal
information. In one of them the letter writer has thoughtfully
included her full name, address, and phone number. In the other, the
letter writer has posted the personal cell number of a salesperson he
is displeased with. In the first case, it seems perhaps the herd
needs thinning, but the other letter really bothers me. Is there no
way to be more emphatic about the need to remove identifying info from
these letters before they are posted? Please? For me? :)


hi dragon by PlanetFeedback's Mr. Helpful Fri July 28, 2006 @ 12:36 AM

You got it, Mr. Helpful... by dragonflygrrl Fri July 28, 2006 @ 10:13 AM

by isdlck Posted Wed July 26, 2006 @ 5:40 PM

Re Shared letters, If you do not have a Company in your Database do
you still post those letters so that other customers will be aware of
how "as seen on TV" companies scam you and do not live up to their


Hi by PlanetFeedback's Mr. Helpful Wed July 26, 2006 @ 9:13 PM
by wbreagy Posted Mon July 24, 2006 @ 9:39 AM

I wrote the letter to Kroger about the "Kiddie Carts". The initial
responses were thoughtful and addressed the topic of the original
letter, whether they were in agreement or not. However, after a few
days the responses strayed further and further from the original topic
and became little more than some tasteless jibes between a couple of
My concern is that posts like those detract from the credibility of
the original letter.A company reviewing the posts may feel that people
who use Planetfeedback are not bringing up serious issues.
My suggestion is that responses to shared letters be limited to just
one or two posts per person. That might eliminate the back and forth
bickering, flirting or whatever is going on. I think some changes are
needed if this is remain a serious site for contacting companies.


I am one of those "tasteless" people... by Venice Mon July 24, 2006 @ 7:47 PM

I don't think by Iconophiliac Tue July 25, 2006 @ 8:03 AM

Some thoughts... by dragonflygrrl Thu July 27, 2006 @ 4:13 PM

ruh roh... by PlanetFeedback's Mr. Helpful Thu July 27, 2006 @ 7:56 PM

Dgrrl... by Venice Thu July 27, 2006 @ 11:27 PM

Gotcha... by dragonflygrrl Fri July 28, 2006 @ 10:16 AM

my point was by wbreagy Fri July 28, 2006 @ 10:45 AM

Agree to disagree? by dragonflygrrl Fri July 28, 2006 @ 12:38 PM

We're not far apart by wbreagy Fri July 28, 2006 @ 3:06 PM

I guess I just don't like the idea... by dragonflygrrl Fri July 28, 2006 @ 3:43 PM

I could agree if you could point me to such a thread by wbreagy Fri July 28, 2006 @ 4:09 PM

I can't decide... by Venice Fri July 28, 2006 @ 7:29 PM

Could we be proving a point? by wbreagy Fri July 28, 2006 @ 7:56 PM

See, and I think we are advancing the subject... by dragonflygrrl Fri July 28, 2006 @ 10:56 PM

You haven't wasted my time by wbreagy Sat July 29, 2006 @ 8:22 AM

I see what you mean... by dragonflygrrl Sat July 29, 2006 @ 10:13 AM

I still can't decide by Venice Sat July 29, 2006 @ 3:34 PM

by Chris M Posted Sun July 23, 2006 @ 3:25 PM

Is the Dollar Store thread now gone too???


You're right by Venice Sun July 23, 2006 @ 5:01 PM

Letter Removal by PlanetFeedback's Mr. Helpful Sun July 23, 2006 @ 10:50 PM

Thanks for the explanation (n/t) by Venice Sun July 23, 2006 @ 11:33 PM

I have a feeling that by Prefect Zachary Mon July 24, 2006 @ 12:07 AM

by julie jones Posted Sat July 22, 2006 @ 7:58 PM

I tried to update the info in myplanet regarding that I got a response
back from safeway and there is no way that I can do anything with the
info that I receieved regarding my last message sent. I can't update
the progress and somehow let you know.


Hi Julie by PlanetFeedback's Mr. Helpful Sun July 23, 2006 @ 1:30 AM
by Marty5223 Posted Fri July 21, 2006 @ 8:32 PM

Could you add a spell check on your letter writing page. It is so
easy to get so involved in a letter that you you simply don't see the
mistakes until after it appear in letter format!


I agree! n/t by dragonflygrrl Thu July 27, 2006 @ 4:16 PM

by Brightie Posted Thu July 20, 2006 @ 10:42 PM

I think we should have a way for site users to suggest 15 minute of
fame letters. It'd be cool to have some feedback into the letters
that go up! :o)


by The Original Nethead Posted Wed July 19, 2006 @ 6:17 PM

This is not a timeout error, and I'm not the only one experiencing
this. I just tried to write a letter, only to reach a blank screen
where the login/submit page should have been. I had the text copied
to clipboard and tried again from the main page. The same thing
happened; it couldn't have been a timeout problem since the second run
took about two minutes. It has been happening ever since I found out
the site was live again and tried to write my first letter.

In the words of Charlie Brown: ARGGGGGH!


by Iconophiliac Posted Fri July 14, 2006 @ 6:26 PM

It has been brought to my attention a few posts from a certain blog
have been deleted, despite lack of abusive content.

Mr Helpful, I'm counting on you to be helpful once again :)

Would you mind confirming this and/or explaining this?


Need More Info by PlanetFeedback's Mr. Helpful Sat July 15, 2006 @ 2:03 PM

Yikes, you really delete that much? by Iconophiliac Sat July 15, 2006 @ 5:24 PM

I Dont Mind Explaining Moderating Decisions by PlanetFeedback's Mr. Helpful Mon July 17, 2006 @ 12:53 PM

Maybe I can help by vc Mon July 17, 2006 @ 7:35 PM

Additional Information by PlanetFeedback's Mr. Helpful Mon July 17, 2006 @ 8:30 PM

by Chris M Posted Fri July 14, 2006 @ 3:45 PM

Could we please get a better search function?

I tried to search shared letters for Kia and it said no matches. I
put in Kia Motors and it brought up all kinds of matches, but for
General Motors (I suppose it word matched the Motors part).

Before this, I have tried General Motors and ended up with a listing
of letters from General Motors, General Electric, etc

It would also be great to have a page that shows all of the new
letters for that day (or past 24 hours), including ones with active
discussion in the same time period.

Regardless, thank you for this service.


by Iconophiliac Posted Mon July 10, 2006 @ 11:02 PM

Is it against any of the rules of pfb for a user to create more than
one account for themselves to use?

I ask because this is a rule at many other online communities.


Hi Icon by PlanetFeedback's Mr. Helpful Tue July 11, 2006 @ 3:44 PM
by CincyJules Posted Thu July 6, 2006 @ 11:37 PM

I just spent quite a bit of time writing a lengthy letter to
Supercuts. I chose my mood, and at the next checkpoint in the process
where you see the condensed version of the letter, that area was
blank. Zero. Zip. Nada. I tried hitting "previous", hoping to go
back a step and try again, and ended up at the PFB home page! All of
that time wasted, no complaint for me...can anyone help? My letter
writing experience was ruined!! ;)


I don't know who you are... by Venice Sat July 8, 2006 @ 2:52 AM

You probably don't know me, I'm quite the lurker... by CincyJules Sun July 9, 2006 @ 10:10 PM

Use Arial or Times New Roman by Brightie Wed July 12, 2006 @ 5:27 PM

CincyJules by Venice Fri July 14, 2006 @ 6:52 PM

That happened to me too on my letter to "Bazaar" by Brightie Sat July 8, 2006 @ 11:11 PM

I can't believe you wrote that letter twice by Venice Sun July 9, 2006 @ 3:52 AM

SITE BUG! by The Original Nethead Wed July 19, 2006 @ 6:11 PM

by Andrew Lenahan Posted Wed July 5, 2006 @ 2:36 PM

I've been using PFB for quite awhile and know my way around, but there
are a few aspects which I think could be clearer for newbies.

For example, if I click "My Planet", previous comments I've made on
shared letters are in a little section titled "My Blogs", even though
they aren't the same thing as the "Personal Blogger" feature. (The
"My Feedback" section, which says it's supposed to contain comments,
is empty). If I then click "View Public Profile", the comments are in
a much-more-logically-titled section called "My Comments", though the
public profile shows blog entries under "Shared Letters" which is also

Not a big deal, but I think it could be confusing to new users.
Letters, forums, and blogs all have different purposes, so perhaps the
difference between them should be more distinct, maybe each one could
have its own colour and/or icon to help new users distinguish between


Thanks Andrew!! by PlanetFeedback's Mr. Helpful Wed July 5, 2006 @ 4:35 PM

Watch your decimal points!! by Brightie Wed July 5, 2006 @ 6:31 PM

sigh by PlanetFeedback's Mr. Helpful Wed July 5, 2006 @ 7:16 PM

by dragonflygrrl Posted Fri June 30, 2006 @ 11:07 AM

I'm trying to write a letter to Johnson & Johnson. I've entered into
your search field every way I can think, johnson and johnson, Johnson
and Johnson, johnson & johnson...you get the idea. Anyway, every
single time, it says you don't have a profile for that company.
Really? I can't believe you guys don't have such a big company in
that amazing data base. I'm sure it is just in there in a way I
haven't yet searched for, could you clue me in? And if it isn't in
there, can it be? Please? For me? :)


Try... by Venice Fri June 30, 2006 @ 4:13 PM

correction by Venice Fri June 30, 2006 @ 4:20 PM

Another correction by Venice Fri June 30, 2006 @ 8:07 PM

There's No Need To Fear! Mr. Helpful Is Here!!! by PlanetFeedback's Mr. Helpful Fri June 30, 2006 @ 9:52 PM

My hero! by dragonflygrrl Mon July 3, 2006 @ 11:22 AM

by Venice Posted Thu June 29, 2006 @ 9:54 PM

Was there a Week in Review on June 22? I didn't have a chance to
listen, and now I can't find it.

My mind is mush.

by SueandMikeW Posted Sun June 25, 2006 @ 5:41 PM

I am very unhappy about the trend I am seeing lately. It seems there
are less and less letters and more and more videos and podcasts on the
15 Minutes of Fame and that makes it pretty useless to me.
PlanetFeedback, this may come as a huge surprise to you, but not
everyone in this world owns an IPod or a high speed internet
connection. Why are we slowly being shut out of Planet Feedback
because of it? I think it is very unfair and thoughtless and would
appreciate seeing content I am actually able to view and use. Thank
you and have a great day.


Hi Sue And Mike by PlanetFeedback's Mr. Helpful Sun June 25, 2006 @ 8:20 PM

Um... by Brightie Sun June 25, 2006 @ 8:36 PM

I had the same reaction by mary jo Sun July 2, 2006 @ 2:23 PM

by harpanell Posted Sat June 24, 2006 @ 5:21 PM

Can you please fix the mood check when typing the letter. I selected
the frustrated very sad face, however, when my letter was shared, a
happy face showed. Why?? This is my first experience with
Plantfeedback. You came highly recommended, but, I want my "feelings
felt" especially because of the severity of the problem.

Brenda Carter

P. S. in your "Suggestion Box Update" you spelled humility incorrect
- you spelled it "humulity".


Guilty on both counts by Venice Sun June 25, 2006 @ 4:25 AM

Hi Harpanelli by PlanetFeedback's Mr. Helpful Sun June 25, 2006 @ 1:30 PM

by AmandaBanana Posted Sat June 24, 2006 @ 11:20 AM

IS there any way to get alerts of when things are posted on topics we
have posted on? It's getting hard to remember which ones are still
going active and which ones pretty much died out.


Hi Amanda by PlanetFeedback's Mr. Helpful Sat June 24, 2006 @ 1:05 PM

sort of... by AmandaBanana Mon June 26, 2006 @ 9:30 AM

by Aleyria Posted Thu June 22, 2006 @ 4:13 PM

Once again I'm struggling. I really, really, really want to sign up
for the PF podcast but when I click on the link it just takes me to
the Apple music store. When I search Planetfeedback nothing comes up.
How do I find it? I NEED my PF podcasts!! Then I will be able to get
my PF fix anytime I want. Bwaa hahahaha!!!


Because I Am So Gosh Darn Helpful by PlanetFeedback's Mr. Helpful Thu June 22, 2006 @ 6:19 PM

Mr Helpful by Aleyria Fri June 23, 2006 @ 2:17 PM

Aleyria by PlanetFeedback's Mr. Helpful Fri June 23, 2006 @ 5:23 PM

by Venice Posted Wed June 21, 2006 @ 11:36 PM

Somebody, anybody, everybody, (I don't care who), PLEASE read by
profile before I explode!!!


cant have that by PlanetFeedback's Mr. Helpful Thu June 22, 2006 @ 12:13 AM

by The Original Nethead Posted Mon June 19, 2006 @ 1:59 PM

There doesn't seem to be a link on the site for reporting site errors.
I found one on June 3 2006, sent a message through your usual
channels, and seem to have been completely ignored. No response, no
nada. It shows up on My Planet, so I know it went through. In the
interests of not letting this piece of bad coding live any longer than

I wrote a letter to a company called Chadwick's of Boston about a
shipping problem (they refused to admit a lost package was lost). The
letter, in My Planet, is listed as having 14 replies. When I click on
that link, it brings up a complaint letter ... to Wal-Mart. That's
glitch #1.

Glitch #2, and worse:
The site search function is worse than useless; it doesn't even "see"
the original letter. I tried using that method to see the replies and
couldn't find the original. As someone who has been using search
engines since the first one was in beta testing, I should be able to
find it if the thing works correctly. The original was dated 3/15/05
and seems to be currently titled Chadwicks of Boston.


Hi Nethead by PlanetFeedback's Mr. Helpful Mon June 19, 2006 @ 4:05 PM

Ever find anything? by The Original Nethead Tue June 27, 2006 @ 12:32 PM
by JME Posted Sat June 17, 2006 @ 10:00 AM

" PlanetFeedback Comments are subject to strict terms and
conditions. We reserve the right to deny site membership privileges to
any individuals acting inappropriately "

If the above is true, then why did I just read a post that
contains the F word? I don't think I could be the only one that finds
this offensive. Please, please PFB... add a language filter, and/or
remove posts that use offensive terms.


Hi JME by PlanetFeedback's Mr. Helpful Sat June 17, 2006 @ 12:29 PM

Problem solved. by JME Sun June 18, 2006 @ 1:15 AM

by Iconophiliac Posted Fri June 16, 2006 @ 8:28 AM

Please enable html just for the sole purpose of us being able to link
directly to sites instead of pasting in the url.


I second that! by dragonflygrrl Mon June 19, 2006 @ 1:59 PM

by Gino Posted Wed June 14, 2006 @ 9:35 PM

Hi. I just have a minor problem. I write a letter,, get to the screen
where it asks your mood and if you;d recommend to others ect.. then i
hit next and it brings up a totally blank page. For some reason I
can't get the site to work....Tried three times and the same thing
happens... any suggestions would be greatly appreciated... Thanks in



I have this same problem by bbnmadismom Thu June 15, 2006 @ 11:11 AM

Hi Gino and Madis by PlanetFeedback's Mr. Helpful Thu June 15, 2006 @ 1:05 PM

Still not working by bbnmadismom Tue June 27, 2006 @ 12:11 PM

Finally Got It by Gino Tue June 27, 2006 @ 3:02 PM

still can't do it from here by bbnmadismom Thu June 29, 2006 @ 11:51 AM

by Pete Posted Wed June 14, 2006 @ 4:39 PM

We have a long road to haul, folks. Bring em' on.


Ads by vc Thu June 15, 2006 @ 6:52 PM

I agree. by Evil Erik Sat June 17, 2006 @ 10:40 AM

THE TEMERITY!! by vc Mon June 19, 2006 @ 2:15 PM

Tell her I say hi. by Evil Erik Mon June 19, 2006 @ 2:53 PM

That's it by vc Mon June 19, 2006 @ 11:20 PM

Now, now, kids... by dragonflygrrl Tue June 20, 2006 @ 10:21 AM

Wow. by Evil Erik Tue June 20, 2006 @ 11:12 AM

Cynical/Evil by vc Wed June 21, 2006 @ 2:33 AM

Only if... by Brightie Sat June 17, 2006 @ 9:33 PM

Did someone say... by Venice Sun June 18, 2006 @ 3:13 AM

whoo-hoo! by dragonflygrrl Mon June 19, 2006 @ 1:57 PM

by Demetri Kolokotronis Posted Sun June 4, 2006 @ 12:02 AM

What happened to procedure where I would give the facts and you
embelished the letter to read better?


Hi Demetri... by PlanetFeedback's Mr. Helpful Mon June 5, 2006 @ 12:57 PM

by vc Posted Thu June 1, 2006 @ 9:28 PM

Can PFB set it up so that once we log into our accounts we can choose
to stay logged in? Like when you log into your yahoo mail it has the
little box that you can check to always stay logged in under that

Basically, I'm lazy and typing is such a chore.


That would be a great option for lazy people like us... haha! by Venice Fri June 2, 2006 @ 2:29 AM

Please :( by Iconophiliac Fri June 2, 2006 @ 8:06 AM

Yes, yes, yes! by Brightie Wed June 7, 2006 @ 4:04 PM

Lazy People Unite!! by Aleyria Thu June 22, 2006 @ 4:11 PM

by Venice Posted Thu June 1, 2006 @ 12:57 AM

Since there seems to be no stopping PFB lately, I would like to make
one teeny weeny request that would make me very happy.

Can you give us a set of those faces with the expressions (I can't
remember what they're called), because I don't have the patience to
use all those dots and dashes like everyone else.

Pretty please.


They're Called Emoticons by PlanetFeedback's Mr. Helpful Thu June 1, 2006 @ 1:18 AM

Oh, right... by Venice Thu June 1, 2006 @ 1:49 AM

by Brightie Posted Wed May 31, 2006 @ 2:57 PM

My two great loves in the world - Livejournal and Planetfeedback -
finally both have a way that would let me connect them, and I can't
make it work out because of two tiny, ittle bitty little pieces of


That should have shown... by Brightie Wed May 31, 2006 @ 2:58 PM
by douchrti Posted Wed May 31, 2006 @ 2:24 PM

You could form a community for Internet Safety. Where consumers could
post about Websites and Scams.


Please Tell More by PFB Thu June 1, 2006 @ 11:23 PM

by dragonflygrrl Posted Tue May 30, 2006 @ 4:05 PM

Just a thought: Wouldn't it be nice if there were a way if not to
spell-check our posts, to at least preview them before posting them?
I know it irks me to no end to hit post only to see a glaring spelling
error once it is irrevocably posted for all to see. (Erik, you used
the word "irk" and now it is stuck with me. Grrr...:))


Ha ha. by Cynical Erik Wed May 31, 2006 @ 10:27 AM

Why you little... by dragonflygrrl Wed May 31, 2006 @ 11:03 AM

by rowantree Posted Tue May 30, 2006 @ 2:10 PM

I keep trying to send a compliment to a company through
PlanetFeedback. I get all the way through the process, up to the
point where I'm asked whether or not I want to share my letter. I
tick the box to indicate that I want to share the letter and click
submit. I'm then taken to a blank page. I've tried five times now,
on different dates, to try to send this letter without success. I've
logged in beforehand and have also tried writing it without logging
in. Could someone please help me? Thanks!


I've had the same problem - the need a Save Draft feature! by The Original Nethead Mon June 19, 2006 @ 1:40 PM

by Venice Posted Sat May 27, 2006 @ 3:58 PM

On May 18th, I wrote a letter to Sears asking how they handle the many
complaints they receive via PFB, and silly me actually thought I would
get a response... hahaha!


I was wondering what would happen if PFB asked Sears directly how they
respond to consumer complaints. It would be interesting to see if
PFB's request is also ignored, or if Sears will finally step up to the
plate and offer some kind of answer or explanation for their declining

Just a thought.


Venice.... by PlanetFeedback's Mr. Helpful Sun May 28, 2006 @ 1:53 AM

Oh, thank you, that's great... by Venice Sun May 28, 2006 @ 3:53 PM

I Sent The Letter Today by PlanetFeedback's Mr. Helpful Mon May 29, 2006 @ 12:43 AM
by Diane Enwright Posted Thu May 25, 2006 @ 3:42 PM

Would like a place where you compare Medical Insurance and service
including price as we are getting consistantly less for more cost--It
is more than annoying--Is there such a place now?



by Goueil Adamous Posted Tue May 23, 2006 @ 10:38 PM

Make the process of writing a letter and submmiting it shorter.

by Tikki Posted Sun May 21, 2006 @ 2:03 PM

It sure would be helpful to have it working. It is frustrating to have
to click on every hidden reply, get a new page, eventually find where
you left off and have to do the whole thing over for the next reply.

I get so frustrated that I've stopped clicking on the hidden replies.
But then, if I want to add a comment, I worry that I may just be
repeating what others (maybe many others) have said, so I just skip
commenting at all.

I used to be a regular here but haven't been around much in the last
several months mainly because I keep running into this problem. I'd
like to be a regular again and appreciate anything you can do to make
reading all replies easier. Thank you.


Hi Tikki by PlanetFeedback's Mr. Helpful Sun May 21, 2006 @ 3:53 PM

Tikki! by Cynical Erik Sun May 21, 2006 @ 4:25 PM

Same here by CrazyRedHead Mon May 22, 2006 @ 12:04 PM

It's Fixed!!! IT"S FIXED!! IT'S FIXED!! by PlanetFeedback's Mr. Helpful Mon May 22, 2006 @ 8:17 PM

So, what are you trying to say? by Cynical Erik Mon May 22, 2006 @ 10:02 PM

Sorry for the ambivalence, sir by PlanetFeedback's Mr. Helpful Mon May 22, 2006 @ 10:34 PM

Oh, I get it. by Cynical Erik Mon May 22, 2006 @ 11:12 PM

Mr. Helpful, I love you even if you do tell bad knock, knock jokes! :-) by Tikki Tue May 23, 2006 @ 11:43 PM

Thanks Tikki!! by PlanetFeedback's Mr. Helpful Wed May 24, 2006 @ 12:14 PM

Thank you thank you thank you! by dragonflygrrl Wed May 24, 2006 @ 9:03 PM

by Iconophiliac Posted Sat May 20, 2006 @ 10:57 AM

I have an image I wanted to use as my avatar (I'm not sure if you will
approve due to copyrights but I decided to submit it anyway and let
you decide).

It is wayyy less than 2 MB, I tried uploading it as a .jpg AND a .png
and it still comes up with an error (from your site) suggesting I
ensure it is less than 2Mb and in the proper format.

Is it a site problem or a problem with my comp?


Oh, Never Mind.. by Iconophiliac Sat May 20, 2006 @ 11:01 AM

by vc Posted Fri May 19, 2006 @ 5:52 PM

I found this while perusing The Onion. I thought the similarities
with this article and some letters to be too good not to share. I
wish I had written it. The Onion rules.

I'd say it's a PG13 at best, so I hope that doesn't get me into



THAT WAS FUNNY! by capellafella Fri May 19, 2006 @ 8:19 PM

That's awesome! by dragonflygrrl Mon May 22, 2006 @ 10:24 AM

by capellafella Posted Fri May 19, 2006 @ 11:19 AM

I recently had a company surprise me. A GM contacted me. He sent
me coupons for free merchandise. They sent me a twenty-five dollar
gift certificate. I didn't disclose the name of the company.

First, I was surprised to get a call from a GM that was very
concerned about his company. He offered me several apologies. I
finally told him that it was not a big deal and that he could stop
apologizing. I told him that I understand that mistakes happen.

Then, he sent me two coupons for specific merchandise.
I used the coupons for my next visit, which was great.

Surprisingly, I received a twenty-five dollar gift certificate
from the franchise itself. I was blown away. I used the certificate
upon my third visit.

I decided not to disclose the name of the establishment in my
posts. Instead, I wrote a letter directly to the company, which was
forwarded to the franchise manager. I think that it is important to
praise places that go above and beyond the call of duty to make sure
that they satisfy their customers.
By disclosing the name of companies that are so generous, I believe
would encourage scammers to have a field day with these places.

Finally, with the call, coupons and gift certificates, I was very
satisfied. I believe we should compliment companies of this caliber.
At the same time, we shouldn't publicly pronounce the generosity that
we received. We don't need to cause open season for generous companies
to be taken advantage of.


Write about what pleased you by vc Fri May 19, 2006 @ 7:19 PM

I agree by capellafella Fri May 19, 2006 @ 8:02 PM

I think you're right. by dragonflygrrl Mon May 22, 2006 @ 10:30 AM

PFB Agreed by capellafella Tue May 23, 2006 @ 1:38 AM

by lisa johnson Posted Thu May 18, 2006 @ 11:46 AM

Why did you change the letter format? I liked the way you used to add
the template to my letter. Now It's just a plain old letter that I
could type and send myself. What is the benefit of using
Planetfeedback anymore? I used to love this site.


Hi Lisa.... by PlanetFeedback's Mr. Helpful Thu May 18, 2006 @ 12:18 PM

That example is hilarious by Iconophiliac Thu May 18, 2006 @ 7:09 PM

And it's so hilarious because... by Anita_New_Name Thu May 18, 2006 @ 7:51 PM

*ROFLMAO*!! by Brightie Sat May 20, 2006 @ 5:45 AM

Out Of The Ole Noggin by PlanetFeedback's Mr. Helpful Mon May 22, 2006 @ 8:19 PM

OMG by Brightie Sat May 20, 2006 @ 5:43 AM

i think... by Alley Wed May 31, 2006 @ 4:55 PM

by capellafella Posted Wed May 17, 2006 @ 7:40 PM

If we could get an alert when someone clicks reply on our post. This
way we don't have to check every single post that we have made over
and over. This would be so great!


Bandwidth by Iconophiliac Wed May 17, 2006 @ 9:34 PM

You are probably right by capellafella Fri May 19, 2006 @ 10:39 AM

That would be great by Iconophiliac Fri May 19, 2006 @ 11:30 AM

Simple Chat Rooms by capellafella Fri May 19, 2006 @ 12:15 PM

On the plus side, by Iconophiliac Fri May 19, 2006 @ 12:17 PM

AMEN! by Brightie Sat May 20, 2006 @ 5:47 AM

All great ideas! by Venice Sat May 20, 2006 @ 4:52 PM

by capellafella Posted Wed May 17, 2006 @ 5:38 PM

Well despite the all of the cursing in the reply, we have bumped her
to number one! Cheers for us!


by Jamie V Posted Wed May 17, 2006 @ 1:19 PM

How about having a search by date box, so we can find all the new
complaints/compliments posted on Planet feedback


Good idea. by *Brenda* Wed May 17, 2006 @ 5:56 PM

Finding "New Letters" by PFB Thu May 18, 2006 @ 4:55 AM

Once more in English... by Brightie Sat May 20, 2006 @ 5:50 AM

by capellafella Posted Wed May 17, 2006 @ 12:55 PM

You might want to bump the reply by Lori B. It's # 3 in the top 20 at
the bottom. I responded by typing ((((flag))). I know that this is a
rated G site. I wanted to help keep it that way.


NOOO!!!! by vc Wed May 17, 2006 @ 1:28 PM

LOL by Aleyria Thu May 18, 2006 @ 4:51 PM

If the IT guys at work are watching right now, by vc Fri May 19, 2006 @ 7:48 PM

by capellafella Posted Wed May 17, 2006 @ 10:52 AM

Could speed up the 15 minutes of fame?
I really love that part of PFP.
A little quicker would give us more to read.
It's just a suggestion.
I love this site!


Thanks Capellafella! by PlanetFeedback's Mr. Helpful Wed May 17, 2006 @ 12:38 PM

4-5 days?? by MA Loper Wed May 17, 2006 @ 2:27 PM

No Offense Taken by PlanetFeedback's Mr. Helpful Wed May 17, 2006 @ 6:58 PM

I've disagreed with you before, but not this time by tickytack Wed May 17, 2006 @ 3:27 PM

OMG by capellafella Wed May 17, 2006 @ 5:40 PM

I'm going to part the Red Sea next by tickytack Thu May 18, 2006 @ 11:15 AM

Agreed by Aleyria Thu May 18, 2006 @ 4:56 PM

by g t Posted Wed May 17, 2006 @ 10:36 AM

Didnt know where to post this

I am having a problem with a company and have talk to all the levels
of management and still not satisy with the outcome.

What I want to know is that since planetfeedback deals with a lot of
companies, and try to help the consumer resolve issues and probably
start at the bottom level(chain of command) of management and proceed
that way.

Say if the situation is not resolve through the levels of management
can you personally contact and reach the CEO of the company and does
that person(CEO) actually read and will response to your letter.

I need to take mines to the top which is the CEO and would appreciate
it if you could offer me advice on how to do just that.

Am I just wasting my time trying to contact the CEO!



Which Company? by Iconophiliac Wed May 17, 2006 @ 10:41 AM

Help by g t Thu May 18, 2006 @ 11:34 AM

Eww.. Wal-mart, well by Iconophiliac Fri May 19, 2006 @ 11:29 AM

Help by g t Thu May 18, 2006 @ 11:34 AM

Mr. Helpful....................help me by g t Fri May 19, 2006 @ 1:56 PM

by *Brenda* Posted Tue May 16, 2006 @ 4:07 AM

Ok. I must know. What is the crank & test category for?


Er.... by PlanetFeedback's Mr. Helpful Tue May 16, 2006 @ 1:32 PM
by Prefect Zachary Posted Mon May 15, 2006 @ 9:34 PM

There is this user that is using my username. He made this topic that
said "Something you really need to know." This person made a vulgar
post, and used my name. Then they bumped the topic up to make it get
lots of posts. Please remove this topic. I do not want other's to
think that I made the topic.

Whoever is pretending to be me please stop. If you are doing this
because you were angry at one of my opinions then I am sorry I made
you angry, but please do not use my name.


how by Alley Tue May 16, 2006 @ 1:07 AM

Hey Zachary by PlanetFeedback's Mr. Helpful Tue May 16, 2006 @ 2:24 AM

uhhh what? by Iconophiliac Tue May 16, 2006 @ 9:40 AM

The final piece of the puzzle by Venice Wed May 17, 2006 @ 12:26 AM

Change your password by capellafella Wed May 17, 2006 @ 10:22 AM

by vc Posted Mon May 15, 2006 @ 1:51 PM

I'm really not looking to start a "fight", but I do have a relative

When is it ok to NOT speak to the manager? I see a lot of replies to
OPs about them not speaking to the manager during a dispute. I agree
with some of these, but not always.

For instance, a few times I have been so irritated that I knew that
speaking to the manager/supervisor was a bad idea based solely on my
state of mind. Having let my temper get the better of me in the past,
I know the best thing to do is to remove myself from the situation.
Even if I'm level headed, yet still irked, I am apprehensive. I am a
bit larger than an average individual (6'3"-220lbs) and I have been
told that when I'm being assertive, I come across as intimidating,
which is not my goal. Nobody wants to feel intimidated, and will
become defensive.

I guess I'd like to know others' viewpoints on the "fight or flight"
mentality regarding guest/ worker situations.


Re: Honest Question by Brenny Mon May 15, 2006 @ 3:40 PM

Brenny by PlanetFeedback's Mr. Helpful Mon May 15, 2006 @ 6:04 PM

Hi VC by PlanetFeedback's Mr. Helpful Mon May 15, 2006 @ 6:03 PM

I'm honored by vc Mon May 15, 2006 @ 7:54 PM

by Venice Posted Fri May 12, 2006 @ 6:56 PM

I would like to suggest that Gerald put his profile back up because I
have not finished looking at the photographs.

Gerald... I hope you read this.


Flowers of the Botanical Gardens by Gerald R Sun May 14, 2006 @ 2:20 PM

Thanks for letting me know by Venice Mon May 15, 2006 @ 2:53 AM

by ELB Posted Fri May 12, 2006 @ 6:16 PM

I would love to see a parenting section on PFB so I could easily
access parents thoughts on products! I promise to contribute!


I actually came to the Suggestion Box for another reason, but... by Venice Fri May 12, 2006 @ 6:53 PM

Sounds Like a Plan by capellafella Wed May 17, 2006 @ 10:54 AM

by Aleyria Posted Thu May 11, 2006 @ 2:46 PM

This isnt a suggestion but a question. Poetry Babe posted on my blog
(nothing nasty, she was simply answering a question I put out there)
and I responded to her post. I just went back to my blog and both her
her post and my response were gone. What happened?


by Janet Nast Posted Thu May 11, 2006 @ 1:07 PM

I have used Planet Feedback (sparingly) for many years. I liked
the original format the best, but accept that you probably know what
you're doing. However, I would like to suggest including the
executive's name and corporate address of company being featured in
complaint/compliment. This was always greatly helpful as it was often
unobtainable through normal means.
Thanks for the good work. It is surprising how many people I tell
aboug Planet Feedback who were not aware of its special service.

by Cybercyn Posted Thu May 11, 2006 @ 9:42 AM

Congratulations on your feature in "Harvard Business School Working

After reading their article I visited your site....such an interesting
forum, but I was surprised because I expected to find a
questionaire/survey format for submitting complaints/comments about
companies' products and services. Perhaps its there and I just didn't
dig deep enough.

I think that the letter writing capability is a wonderful innovative
way to empower the customer to give feedback. My concern is how do you
send organized quantifiable feedback back to these companies if you
don't use a form-based feedback gathering device?

If a form-base questionaire was also offered, some pros could be:
1] control of publishing names and addresses of the
2] increased acceptance of the feedback by companies
3] ease of use for the customer who may ggain from breaking down their
complaint into areas and levels

Of course with any questionaire the cons could be:
1] questions skewed to ellicit predictable results
2] length and complexity of questionaire could suppress customer
response (they just give up)

Any questionaire would need to be complaint-area focused, easy to
navigate and use, and reasonable short to take (limit total questions)
---just a tip Ajax can help narrow down the perceived complexity and
length of the fill-out areas.

Just my 2-cents.

Cyn H., owner of an internet interface design firm


Hi Cyn by PlanetFeedback's Mr. Helpful Thu May 11, 2006 @ 1:21 PM

by dragonflygrrl Posted Wed May 10, 2006 @ 7:45 PM

Good job on removing that letter to Sears. Not only was it obviously
personally motivated, it broke my cardinal rule. Never should someone
put full names or any other identifying information online, no matter
how mad they are. I was really glad to see you guys take this step!
Keep up the good work!


to dragonflygirl by tim watson Wed May 10, 2006 @ 9:00 PM

Bulls*** by tickytack Thu May 11, 2006 @ 8:09 AM

Sure, right. by dragonflygrrl Thu May 11, 2006 @ 9:52 AM

by tickytack Posted Wed May 10, 2006 @ 12:16 PM

Is there any way of filtering letters before they're sent? I just saw
an absolutely vulgar one on a Sears HR manager from someone who
clearly has a grudge. Why are these letters allowed to be sent?

Oh, and I agree with Icon - poetry_babe is a menace.


Agreed by Aleyria Wed May 10, 2006 @ 3:35 PM

Excellent Point by PlanetFeedback's Mr. Helpful Wed May 10, 2006 @ 5:35 PM

Thanks you by Venice Wed May 10, 2006 @ 6:42 PM

Of two minds on the subject... by dragonflygrrl Wed May 10, 2006 @ 7:40 PM

to ticky tack by tim watson Wed May 10, 2006 @ 9:07 PM

to ticky tack by tim watson Thu May 11, 2006 @ 8:11 AM

I'm sure by tickytack Thu May 11, 2006 @ 8:14 AM

arse? by capellafella Wed May 17, 2006 @ 10:32 AM

See my response above by tickytack Thu May 11, 2006 @ 8:13 AM

what? by Christine Lynch Sat June 17, 2006 @ 8:30 AM

by Iconophiliac Posted Tue May 9, 2006 @ 2:23 PM

I suggest we ban poetry_babe

look at this last post she made to me:

"you are an idiot. Second off, you have no idea what you are talking
about. Yet another twit."

So my question is this: What is needed to get someone kicked off of
planet feedback?


Hi Iconophiliac by PlanetFeedback's Mr. Helpful Tue May 9, 2006 @ 3:17 PM

haha thanks by Iconophiliac Tue May 9, 2006 @ 10:17 PM

You have another stalker! by Brenny Tue May 9, 2006 @ 6:17 PM

check again.... by PlanetFeedback's Mr. Helpful Tue May 9, 2006 @ 8:03 PM

Oh no! by Iconophiliac Wed May 10, 2006 @ 7:01 AM

You didn't kill him, did you? by Cynical Erik Wed May 10, 2006 @ 10:12 AM

Mr. Helpful... by dragonflygrrl Wed May 10, 2006 @ 2:23 PM

LOL by PlanetFeedback's Mr. Helpful Wed May 10, 2006 @ 7:58 PM

I saw that one... by dragonflygrrl Wed May 10, 2006 @ 9:41 AM

Aww man I missed it by Iconophiliac Wed May 10, 2006 @ 7:23 PM

the harrassment continues... by Alley Tue May 16, 2006 @ 1:05 AM

Rejoin by capellafella Wed May 17, 2006 @ 10:45 AM

kicked off? by Christine Lynch Sat June 17, 2006 @ 8:32 AM
by Jessica Lashua Posted Tue May 9, 2006 @ 1:50 PM

Can you take a post off of Planetfeedback.com? For example, I wrote a
compliant about a local company in 2003. And they have rectified what
they did wrong. I searched on the internet under that company name
and my letter still comes up. I would like to take my letter down,
since I am no longer having problems with that company. Please let me
know how to do this.


Suggestion by Iconophiliac Tue May 9, 2006 @ 2:32 PM

by SueSee Posted Fri May 5, 2006 @ 2:44 PM

Is it just me, or is the "Expand All" button not working for the past
few days? I have been away from this site for a couple of weeks (For
the best of reasons, my first grandchild was born April 17th!) and
since I've returned, the "Expand All" button doesn't seem to be
working for me. Some of the letters are expanded, but not all of
them. When a letter has 30 or 40 replies, I'm not about to click on
20 of the replies to expand them to read them all. However, I DID use
the EA button frequently to read the hot topics.


Congratulations! by JenMo Fri May 5, 2006 @ 5:26 PM

Yes, congratulations!!! by Venice Fri May 5, 2006 @ 7:55 PM

Thanks, guys! by SueSee Thu May 11, 2006 @ 1:56 PM

If you ever have an extra minute... by Venice Wed May 17, 2006 @ 12:32 AM

Will do, Venice by SueSee Thu May 18, 2006 @ 3:17 PM

I look forward to it! by Venice Thu May 18, 2006 @ 9:42 PM
by SueSee Posted Fri May 5, 2006 @ 2:44 PM

Is it just me, or is the "Expand All" button not working for the past
few days? I have been away from this site for a couple of weeks (For
the best of reasons, my first grandchild was born April 17th!) and
since I've returned, the "Expand All" button doesn't seem to be
working for me. Some of the letters are expanded, but not all of
them. When a letter has 30 or 40 replies, I'm not about to click on
20 of the replies to expand them to read them all. However, I DID use
the EA button frequently to read the hot topics.

by mommasue Posted Fri May 5, 2006 @ 1:02 PM

i just got my new tracfone and i thought i was going to be able to get
minutes put on it when i bought it.but of course i was not able to all
i got was 10 minute card.the last phone i had i got at least 60
minutes to start out with.


by Jay S. Posted Fri May 5, 2006 @ 10:12 AM

I don't know about anyone else, but I'm pretty alarmed when I come
across posts intended for credit card companies where people have
included their FULL credit card numbers. It appears that these people
may not be aware that this information is out there on the internet
for anyone and everyone to read.

My suggestion is for PlanetFeedback to monitor postings made about the
credit card industry and delete any private information like this that
is included. It is NOT private, everyone can see it.


I think that's a good suggestion! by dragonflygrrl Fri May 5, 2006 @ 10:53 AM

by Iconophiliac Posted Thu May 4, 2006 @ 10:04 PM

A humble suggestion from an equally humble user:

We are having a lot of problems with certain posters, and there is one
common complaint among posts: lack of proof of education in subject
matter and coherency.

So here's the solution: make all users pass an IQ test before posting
rights are given. That way we can keep the "smart" (in the best
determination society currently has to offer) on and the
"not-so-smart" people off.

I would suggest such a test to be of likeness of the one administered
by Mensa, but that would just be cold-hearted.


by Brenny Posted Thu May 4, 2006 @ 12:19 PM

I wish that on personal blogs we were given the option to delete posts
or block people from posting on our blogs. You can go see why... :)


I second the motion by Iconophiliac Thu May 4, 2006 @ 9:58 PM

by Cynical Erik Posted Thu May 4, 2006 @ 12:21 AM

But the lady who wrote the BEDFORD, TX complaint is going around the
site posting profanity and attacks on other commenters. Most
prominently in dragonflygrrl's profile.


Wow by Brenny Thu May 4, 2006 @ 12:28 AM

Before I saw your post... by Venice Thu May 4, 2006 @ 12:34 AM

Mr. Helpful To The Rescue!! by PlanetFeedback's Mr. Helpful Thu May 4, 2006 @ 1:03 AM

You either have... by Venice Thu May 4, 2006 @ 1:27 AM

No Bother At All, Folks by PlanetFeedback's Mr. Helpful Thu May 4, 2006 @ 2:51 AM

Oh No - I missed it! by Iconophiliac Thu May 4, 2006 @ 8:05 AM

Man, and I missed it! by dragonflygrrl Thu May 4, 2006 @ 10:01 AM

You didn't miss much. by Cynical Erik Thu May 4, 2006 @ 10:44 AM

Great! by dragonflygrrl Thu May 4, 2006 @ 4:39 PM
by ibeth Posted Wed May 3, 2006 @ 6:13 PM

It would be nice if there was a feature to remove ones

public shared letters.

Elisabeth Taylor

by Golden Grandma Posted Wed May 3, 2006 @ 12:17 PM

On Feb. 22, 2006, I wrote a very detailed complaint agains Verizon
Internetworking. It was very long because I wanted to make sure I was
understood completely.
I followed all of the directions; clicked on the "next" buttons or
whatever would take me to the next step. When I got to the VERY END
and clicked on what I thought would "Finish" and "Publish" my
complaint----THE WHOLE SCREEN WENT BLANK!! No "back" button
This happened not once, but twice. Then, because I had recommended
your site to my neighbor for a problem he's been having, he used it


by dragonflygrrl Posted Wed May 3, 2006 @ 10:49 AM

I have noticed several letters lately that contain the first and last
name of an employee being complained about, along with the address of
the store/restaurant/location in question. I realize that for the
actual letter that goes to a company this is necessary information,
but the fact that an alarming number of letter writers are either
forgetting or deciding not to edit this out could cause a serious
safety issue for these employees. Even if they are unforgivably rude,
they don't deserve some crazy internet wierdo stalking them! Is it
possible for you guys to edit full names and/or addresses out of these
letters once they are posted, or possibly make an even bigger deal out
of the pre-posting edit page?


I didn't even realize by poetry_babe Wed May 3, 2006 @ 12:14 PM

by Ad-Man Posted Wed May 3, 2006 @ 1:19 AM

As a former ad-man, I'd like to see more debate and dialogue about
whether the products and services on this site live up to their ad


:) by Brenny Wed May 3, 2006 @ 10:40 AM
by mellicott Posted Mon May 1, 2006 @ 6:41 PM

As a new user, I didn't know where to post this information, but here

In the last two days I've written to eMachines/Gateway. Their CEO is
Rick Snyder. You had a different person listed.

Just an F.Y.I. Thanks for this wonderful service you give to
disgruntled consumers!!!


Thanks For The Update! by PlanetFeedback's Mr. Helpful Mon May 1, 2006 @ 8:47 PM

by Iconophiliac Posted Fri April 28, 2006 @ 10:50 PM

a private messaging system on here!


I was just getting ready to suggest that! by dragonflygrrl Wed May 3, 2006 @ 10:42 AM

haha no problem, by Iconophiliac Wed May 3, 2006 @ 7:10 PM

Well I feel the love! :) by dragonflygrrl Wed May 3, 2006 @ 9:11 PM
by bmarabello Posted Fri April 28, 2006 @ 1:52 PM

I made a mistake posting a complaint about Best Buy. Anyway, I added a
correct one right afterwards. Now I have two Best Buy posting -- same
title/subject, but one has a smiley face. It looks very schizo. It'd
be nice to be able to delete my submissions. Is there anyway to do

This is the one I'd like to axe:




I have the same problem by Sherilynn Tue May 2, 2006 @ 1:36 AM

by Iconophiliac Posted Tue April 25, 2006 @ 7:27 PM

Wow PFB admin,

You got rid of that comment by Pernell very quickly lol!

I was just about to comment on it.


That was fast by vc Tue April 25, 2006 @ 7:29 PM

I'm sure they did, by Iconophiliac Tue April 25, 2006 @ 7:34 PM

I missed it. by Slightly Crazed Erik Tue April 25, 2006 @ 11:59 PM

In his infinite wisdom by vc Wed April 26, 2006 @ 2:19 AM

Lol, uhm...vc... by Iconophiliac Wed April 26, 2006 @ 6:34 AM

Aw by Brenny Wed April 26, 2006 @ 8:55 AM

I dunno.... by vc Wed April 26, 2006 @ 12:49 PM

by Leonid Tsirkel Posted Tue April 25, 2006 @ 5:06 PM

I send a letter for Deb store a while ago and ther is no


by vc Posted Tue April 25, 2006 @ 3:12 AM

Maybe PFB could put a little notice on the page where people write
their letters that all caps is not really a good thing. I'm sure a
lot of new users and people unfamiliar with message board/e-mail usage
don't understand the meaning of all caps or the way it looks to
others. I doubt the people that use all caps are even aware of the
"etiquette" surrounding written text.


I like this idea. by Slightly Crazed Erik Tue April 25, 2006 @ 9:51 AM

me too by Iconophiliac Tue April 25, 2006 @ 10:05 AM

I agree by poetry_babe Thu April 27, 2006 @ 10:21 PM
by M.R.S. Posted Mon April 24, 2006 @ 4:14 PM

I was a planet feedback user a long time ago. I found that it was a
super effective way to communicate my needs to large companies, as
well as get a response, which is un-heard of to those who do this type
of thing on their own. Using PlanetFeedback, I was able to get
responses almost everytime for every case from Greyhound Bus Lines,
the main source of my problems. (Through PlanetFeedback, I was able to
even get a refund for a trip that I had made!)

I was upset to see that for awhile, PlanetFeedback was down. But I am
glad to see that they are back, and now users have a voice to use to
get the attention of companies and let them know that we matter. Thank
you for providing such a valuable service. I am happy that now when I
have a bad experience at a store, restaraunt, or anywhere the public
is served, then I don't have to just take it. I can go to
PlanetFeedback and tell them about it, and get results. Thank you for
helping me find a voice!


I agree by ELB Mon April 24, 2006 @ 10:06 PM

by ame Posted Sat April 22, 2006 @ 11:07 PM

After reading a recent ad about your company, I thought of a great
idea. You should have, maybe every three months, for 1 weekend, ANY
one way tickets IN the United States for say, 59.99. I might actually
be able to go somewhere other than my surrounding, for a weekend!

by harbet Posted Sat April 22, 2006 @ 9:40 PM

I am trying to post a complaint letter on Ramada Inn. I only get so
far, and then get the message that the website can't be found. What
gives? Thanks Dave

by Steven Schreiber Posted Sat April 22, 2006 @ 3:51 AM

you used to have a decent way to search by company, now your "company
search" pulls any information in the search individually

as in search for "office depot" you get every letter with "office" and
every letter with "depot" so many results are for "home depot" and so

I sent in a suggestion before and it has been ignored which is a shame
becuase altering the search to do this is a 1hr job absolute maximum
and would make the site more usable

FIX the search feature, and 2nd year computer science student could do

one method is to parse the string for quote locations then you take
the information between the quotes (including spaces) and make that
the search term - it's not that difficult


Amen by L. Putnam Fri May 5, 2006 @ 10:08 AM

by Gerald R Posted Fri April 21, 2006 @ 10:11 PM

I'm somewhat concerned (for the sake of PFB) about the personal icons
that some members are using. They are copywrited images. I myself
couldn't care less but there is a possibility that a person/company
could make an issue out of one of their image(s) being used as an icon
for a member.


Who? by Iconophiliac Sat April 22, 2006 @ 3:36 PM

Examples by Gerald R Sat April 22, 2006 @ 5:45 PM

My Icon (do I even need to explain this?) by Iconophiliac Mon April 24, 2006 @ 7:16 AM

Oh, and by the way by Iconophiliac Mon April 24, 2006 @ 7:19 AM

Copyright Images by PlanetFeedback's Mr. Helpful Sat April 22, 2006 @ 7:51 PM

Please do by Venice Sat April 22, 2006 @ 10:44 PM

No Way Venice by PlanetFeedback's Mr. Helpful Sun April 23, 2006 @ 12:44 AM

Up close and personal... by Venice Mon April 24, 2006 @ 12:51 AM

Up close and personal... by Venice Mon April 24, 2006 @ 12:51 AM

I looked into it. by Happy Fun Erik Sat April 22, 2006 @ 8:48 PM

Too bad. I actually liked your icon. by Gerald R Sat April 22, 2006 @ 9:02 PM

There are lots of places where you can get avatars by mary jo Sat April 22, 2006 @ 11:55 PM

Excited for nothing by Venice Sun April 23, 2006 @ 12:11 AM

So did I. by Slightly Crazed Erik Mon April 24, 2006 @ 5:31 PM

Awwwww, Avatar building by Iconophiliac Mon April 24, 2006 @ 8:15 PM

I might take you up on that. by Slightly Crazed Erik Mon April 24, 2006 @ 9:53 PM

For sure by Iconophiliac Tue April 25, 2006 @ 6:58 AM

by Jean Porter Posted Thu April 20, 2006 @ 8:03 PM

I wrote a lenthy letter, filled in all the company information and
there is nothing on the sight about the letter or company. the
Company is Reynolds Wrap/Foil/Saran wrap, so it is a large company.
NO where on planetfeedback does it say, that I can find anyway, what
happens to letters for companies that are not setup yet on PF. So is
my letter in never neverland somewhere?


I feel obligated to help you... by Venice Fri April 21, 2006 @ 12:04 AM

Bo Bice by Brenny Mon April 24, 2006 @ 11:56 PM

Thanks for rubbing it in...haha by Venice Tue April 25, 2006 @ 12:26 AM

He was good. by Brenny Wed April 26, 2006 @ 7:47 AM
by Wolverine Posted Thu April 20, 2006 @ 10:09 AM

Some of the people on here are down right rude with their replies when
there is no reason for it. It seems form some of the post that their
are "regulars"(as they call themselves) and the "newbies" and the
"regulars" don't want the "newbies" on here. I have not read all of
the post on every letter ofcourse but I have read quiet a few and I
think I will find another sight to use that doesn't allow people to be
bashed because they make a simple spelling error or for the topic to
go so totaly off from the letter as it has in a majority of them.


Un I guess this means goodbye by Prefect Zachary Thu April 20, 2006 @ 12:51 PM

Parting is such sweet sorrow. by Happy Fun Erik Thu April 20, 2006 @ 6:50 PM

Re. by Sarah Smith Fri April 21, 2006 @ 9:59 AM

by cirilo50 Posted Thu April 20, 2006 @ 1:48 AM

I posted a PFB letter to Citgo Petroleum and realized moments too late
that PFB addressed it to David Tippeconnic, the former President and
CEO of CITGO Petroleum Corporation. The current CEO and President is
Felix Rodriguez.

According to Citgo's website, Felix M. Rodriguez was named president
and CEO of CITGO Petroleum Corporation in February 2005.

I wish the correction would have been made last year! As it is, my
letter is addressed to the former CEO but in the text of my letter I
called him Mr. Rodriguez. My bad. I should have paid closer
attention and declined to send my letter via PFB because of the

Can this be fixed and my letter rerouted?


by Brenny Posted Wed April 19, 2006 @ 2:57 PM

In my opinion the letter "Rude Employe" should be removed. It is
obvious that the original poster used Planetfeedback as revenge of
some sort. You can tell this from her last post where she makes
references to the Arby employee's sexual history. It's sad that people
are using planetfeedback for this purpose.....


I agree the letter should be removed by Venice Wed April 19, 2006 @ 3:30 PM

I also agree. by Happy Fun Erik Wed April 19, 2006 @ 5:36 PM

I allso agree by Sarah Smith Thu April 27, 2006 @ 12:49 PM
by CJ Posted Tue April 18, 2006 @ 7:46 PM

I have been looking forward to the relaunch of the site for a long
time. However, I will not make the mistake of posting a letter again.
I wish to take the time to send well thought out letters, both
complimentary and suggestion oriented. It is not my intention to be a
target for others who are not involved first hand in the subject
matter of the letters. Please consider a way to "unpost" if the
commentary becomes time consuming and unproductive benefiting no one;
alternatively becoming fodder to in some cases, encourage small minded
or uninformed thinking. The site was wonderful when it was a vehicle
to send constructive information and the letters written were
formulated to assist the recipient with specific ideas that could
assuage the situation. Thank you.


You are your own worst enemy by Venice Wed April 19, 2006 @ 2:06 AM

CJ by PlanetFeedback's Mr. Helpful Wed April 19, 2006 @ 4:01 AM

by Laura Gretch Posted Mon April 17, 2006 @ 7:43 AM

I must begin by saying I love this site, and the idea behind it. I
plan on word of mouthing this to death in order to pick up the traffic
and make this as popular as Craigslist.
My suggestion is for easier searching. I would like the option to
narrow down my search to specific areas and types of bussiness, much
like one can do on Angie's List. This would improve the ability for
someone to use your site on an almost daily basis, and improve upon
the usefulness. thank you.


Thanks, Laura by PlanetFeedback's Mr. Helpful Tue April 18, 2006 @ 12:27 AM

And Don't Forget to Fill Out Your Profile by Pete Tue April 18, 2006 @ 10:20 PM

by CO Trooper Posted Mon April 17, 2006 @ 3:27 AM

I have read in the faqs and guidlines of PFB that you dont allow
bashing so to speak of the letter writers, and that it will not be
tollerated and will be dealt with. However going through quite a few
letters and reading the replys I see alot of bashing about the writer.
Isnt teh point of PFB to for feed back and advice on the letters and
different ways to handle it? I must admit there are some pretty insane
letters out there, but never would I put someone down for it... Maybe
you could crack down a bit on what is posted and what isnt. I do
understand that it takes money and lots of time to do so... but maybe
you can research some of your options and find an acceptable
solution... :)

by TC Posted Sun April 16, 2006 @ 11:14 PM

Need a Legal Industry section.


by Renee Paz Posted Sun April 16, 2006 @ 5:50 PM

Hi me again--I have another question. Is this site just glitchy right
now or are my eyes starting to go bad (I am only 33 so I hope that the
site is glitchy)! I wrote about the expand all issue in a previous
comment-now I am wondering why the face is frowning for complaints on
the title page but when you click to read the letter it turns to a
smiley face? Okay what gives? This is really starting to make me
doubt my sanity :).



You're Not Going Crazy by PlanetFeedback's Mr. Helpful Mon April 17, 2006 @ 3:54 AM

Avatars talking -- by Renee Paz Mon April 17, 2006 @ 12:58 PM

by Renee Paz Posted Sun April 16, 2006 @ 5:42 PM

Hi everyone Happy Easter!! I am having trouble with expand all. I
click on it and it does not seem to expand anything--I know that it
worked just last week. Am I missing something? Anyone else having
the same problem? Scratching my head trying to figure out if it is
operator error or what :)



Yes by JenJen Fri April 28, 2006 @ 8:47 PM

by Pete Posted Fri April 14, 2006 @ 4:16 PM

Bigger icons, yes! You can also beta test our very new PlanetFeedback

Just click my icon and you can see how this will look. In order for
your profile to show up, you need to go into your MyPlanet account
(see above) and check the box that allows your profile to be shared.
By doing so your history of SHARED (not private) letters and comments
will be visible for other community members to view. We have also
created a personal "blog" feature so you can periodically write your
own commentary on key subjects related to PlanetFeedback issues and
letters. We also strongly encourage you to write up a brief
description of yourself to help community members get to know you.

Do keep in mind that by sharing your key elements of you profile that
we will NOT share personally identifiable information such as e-mail,
address, telephone. PlanetFeedback adheres to a strict privacy
policy. Give it a go, and let us know what you think. You can even
add a comment on my first blog post.


THANK YOU!!!!!! by mary jo Sat April 15, 2006 @ 5:44 PM

Now...go forth and.... by PlanetFeedback's Mr. Helpful Sat April 15, 2006 @ 9:53 PM

by Venice Posted Thu April 13, 2006 @ 4:26 PM

BIGGER ICONS!!! That's much better. Thanks.

Happy Easter/Passover/etc. to all!


your icon choice by Jean Porter Thu April 20, 2006 @ 8:07 PM

I just saw your post, and I have to say... by Venice Sat April 22, 2006 @ 2:40 AM

by Iconophiliac Posted Thu April 13, 2006 @ 9:04 AM

I can't write a message!

When I click on "start writing" or whatever the button says, it just
takes me to the main screen again.


by Iconophiliac Posted Thu April 13, 2006 @ 8:56 AM

Is there a way to automatically delete all-caps posts?


by Fed Up Posted Sat April 8, 2006 @ 10:37 PM

Is there a way to make the "expand all" button a setting we can turn
on permanently if we want to? Right now I have to hit it every time I
go to a new screen. Also, I'm often prompted to log in when trying to
post when I've already logged in, and then a screen comes up asking me
for missing demographic info that I have to fill in each time. Then it
takes me back to the home page instead of where I was.

Thanks for the site.


Sorry by PlanetFeedback's Mr. Helpful Wed April 12, 2006 @ 2:09 PM

by Curtis Watson Posted Sat April 8, 2006 @ 3:34 PM

I have lost a considerable amount of complaint text and time going
from one PlanetFeedback page to the next. Somehow the text goes
away, and this is quite frustrating. Fifty percent of the time it
asks for my Passwork again when I have already logged on. This is not
exactly customer user friendly.

Curtis Watson


well by Mr. Mafia Sun April 9, 2006 @ 1:32 AM

Hum by Mr. Mafia Sun April 9, 2006 @ 1:39 AM

That's what I do by Venice Mon April 10, 2006 @ 2:45 AM
by Sarah Smith Posted Sat April 8, 2006 @ 9:24 AM

I have a complaint for a specific user and was wondering how I should
go about letting it be known. Do I post the name on here or do I go
somewhere else? Sorry I'm kinda new on here.


Sarah by PlanetFeedback's Mr. Helpful Sat April 8, 2006 @ 10:20 AM

Thanks by Sarah Smith Sat April 8, 2006 @ 12:36 PM

yes by Mr. Mafia Sun April 9, 2006 @ 1:34 AM

by Brenny Posted Fri April 7, 2006 @ 12:28 AM

Ok, someone tell me what the "Kid Friendly" letter on the top 20 says.
I can't open it and it's driving me nuts seeing it get so many
comments and I can't read it. :(


Why, certainly. by Erik Fri April 7, 2006 @ 10:41 AM

Re: by Brenny Fri April 7, 2006 @ 2:34 PM

Panera Bread Company by Erik Fri April 7, 2006 @ 2:59 PM

Re: by Brenny Fri April 7, 2006 @ 7:15 PM

The OP seems "snow?" by MA Loper Mon April 10, 2006 @ 4:19 PM
by MattandErin Engle Posted Tue April 4, 2006 @ 7:24 PM

Am I the only one having trouble opening shared letters? The pages
turn up blank


Same here. by Brenny Tue April 4, 2006 @ 9:35 PM
by mrhappy Posted Tue April 4, 2006 @ 9:22 AM

I know there are alot of rebate horror stories out there. But there
are also some good rebate companies, the kind you want to do business
I would like to see a section with stories about good rebate companies
(so they can be used or encourge companies to use them).

I have two examples:

The first is with PNY, I submited their 35$ rebate for a usb flash
drive bought at Compusa. I submitted the rebate, by mail, the same
day I submitted the compusa 10$ rebate online through their no UPC
rebate. I recieved the PNY rebate yesterday and am still awaiting the
Compusa one. Great speed.

The second is from http://www.expressgroup.com/. They are the rebate
fullment center for a viewsonic monitor I purchased at CC. With the
monitor was 2 $60 dollar rebates. When I went to their easy to manage
site I noticed only one was listed. I called and they told me they
only had one on reconrd and to resubit the second one (now way after
the submition due date) to a second chance (yes that is who it was
addressed to) submission address. After 2 more weeks it still was not
up at their site. I called again and spoke with a clueless dimwit
that transfered me to a good CSR. She did a search and find that a
clerical error (and addition of an O to the middle of my last name on
entery into their systems) is why i couldn't see it. Be fore me and
the rep where off the phone it was posted on their site. Any company
that is offering rebates through express rebate will have my rebate

Just my 2 cents


Good Rebates by tearyblueeyedangel Tue April 4, 2006 @ 12:30 PM

by Venice Posted Mon April 3, 2006 @ 11:45 PM

I need help. My duplicated posts are even annoying me! I have been
watching very closely and cannot figure out the problem. It seems to
be completely random. Is there anything at all I can do to help
prevent it? I'm open to all suggestions.


Venice by PlanetFeedback's Mr. Helpful Tue April 4, 2006 @ 2:12 AM

Well... by Venice Tue April 4, 2006 @ 2:50 AM

by Iconophiliac Posted Mon April 3, 2006 @ 5:51 PM

I don't know about anyone else but I'm disappointed the urinating in
the Sears floor model oven letter was deleted.

It totally merited it, but I was having a discussion with another
poster if urine could/would be considered bio-hazardous or not :S


iconophiliac by PlanetFeedback's Mr. Helpful Tue April 4, 2006 @ 12:56 AM

Collateral Damage by Iconophiliac Fri April 7, 2006 @ 4:17 PM
by Joseph W. Harrison Posted Mon April 3, 2006 @ 4:35 PM

There is a airline company called Caribbean Sun, Can you add their
CEOs info to the list here?
Joseph W. Harrison


by MattandErin Engle Posted Mon April 3, 2006 @ 1:53 AM

The search shared letters portion is disorganized, why not catagorize
letters by company? ALot of time I use this site to compare companies
and it's inconvienent to perform this task the way it set up now.

There are certain letters that do not load so they are unreadable,
this has been happening since the site was repaired. I know it's not
my connection either because this only happens on this site.


Searching by Iconophiliac Mon April 3, 2006 @ 7:52 AM
by denise kastner Posted Sun April 2, 2006 @ 11:32 PM

I am an avid animal lover and a memeber of H.S.U.S. and I am
commenting on the brutal annual baby seal slaughter. Even though Red
Lobster doesn't profit from the white baby seal fur ( I am assuming) I
will be boycotting Red Lobster and ALL fish products from Canada. Our
wedding anniversary is next month and we usually dine at Red Lobster
to celebrate but NOT THIS YEAR and until this brutal act of depravity
is stopped we will continue our boycott. Denise Kastner. Michigan,


Well, that's just lovely. by Erik Mon April 3, 2006 @ 10:58 AM

I haven't said this yet by Iconophiliac Mon April 3, 2006 @ 5:49 PM
by Theresa Short Posted Sun April 2, 2006 @ 2:09 PM

Hey! What happened to Planet Feedback getting a higher-up contact at a
company to send feedback to? I just filled out a complaint form for
Eddie Bauer via Planet Feedback but I saw a response come back to me
from the Eddie Bauer customer service address that is on their
website. I already sent a message to that website address and, per
usual, the people who man those positions don't give squat about your
problem and they never address your ordeal specifically - just reply
with a form letter. In the past, my e-mails on Planet Feedback were
forwarded to high-level people at the companies. What's the point of
using Planet Feedback if they just direct you to the company's
website? I thought the point of this was to get the attention of
somebody who cares?


by Iconophiliac Posted Fri March 31, 2006 @ 6:42 PM

I don't know if anyone else has noticed this,

but sometimes I'll accidentally hit "enter" prematurally while posting
a comment, after just typing in the title. then a warning box comes
up saying "please enter a message in the body" so you click okay and
it posts the incomplete message!

Please don't tell me I'm the only person who has done this lol :S


I've done that too. by Erik Sat April 1, 2006 @ 4:34 PM

It has also happened to me... by Venice Sat April 1, 2006 @ 6:11 PM

I figured it was a glitch by Iconophiliac Sun April 2, 2006 @ 11:06 AM
by Prefect Zachary Posted Fri March 31, 2006 @ 1:32 PM

Who here has made letters on planetfeedback instead of commenting on
them. I made this one last night


Which letters did you make?


Mines Personal by Iconophiliac Fri March 31, 2006 @ 6:39 PM
by MPolice Posted Thu March 30, 2006 @ 9:03 PM

I don't know how practical this idea is, but I noticed that when I log
on, I tend to go look at the "my blogs" section of "my planet" and
click on them to see if there are any new responses to comments I've
made. Because it's too time consuming to go through the whole list, I
usually just click on the really recent ones, but I thought it would
be kind of cool if the list of blogs included some sort of indicator
to show that someone had replied to something we'd said.

I often stumble across an older letter and might reply to a commenter
but then wonder if they'll ever read it, because it's a couple weeks
old. I think it would be a cool feature if there were a way for that
commenter to know that they had new responses.


Good idea by Iconophiliac Fri March 31, 2006 @ 6:40 PM

by MPolice Posted Thu March 30, 2006 @ 12:30 AM

I don't know if this is the correct place to mention this, but I just
posted a complaint and I KNOW that I clicked on the frown face, but
there's a smile next to my complaint. Can this be fixed?

by joe jackson Posted Wed March 29, 2006 @ 7:59 AM

I say all of you take a deep breath and go to a game site like
www.FlashTreasures.com and play a couple games.

Life is too short to get so crazy, try to kepp your stress down.

by chocolatelover Posted Tue March 28, 2006 @ 11:57 PM


I came to the suggestion box with one question, which then got me
thinking of another question/suggestion:

1) Is there a way to delete our own comments that we make to other
people's letters? For example, if we realize we made a mistake or hit
"post" too soon by accident, can we delete it and redo it?

2) As I was scrolling down and reading the suggestions to see if you
already covered my first question, I wondered if there's a way to
search the suggestion box? I didn't want to ask my first question if
it's already been addressed several times, but I read all the way back
to December and finally gave up because it was taking so long!



chocolatelover by PlanetFeedback's Mr. Helpful Wed March 29, 2006 @ 12:05 AM

by Iconophiliac Posted Tue March 28, 2006 @ 1:43 PM

Is there any way we, the users, can give feedback as to which posts we
think should or should not be deleted?

From what I can tell some posts are *gone* and I know they were not


Typo by Iconophiliac Tue March 28, 2006 @ 2:47 PM

iconophiliac by PlanetFeedback's Mr. Helpful Tue March 28, 2006 @ 9:53 PM

But, by Iconophiliac Wed March 29, 2006 @ 8:07 AM

by MA Loper Posted Mon March 27, 2006 @ 11:13 AM

What if there was an area where people could "pre-write" their letters
and have them reviewed by other consumers (and maybe even some of the
companies if they would like to get involved) to make sure that people
are providing unemotional, objective detail to make sure their causes
get paid attention to? After all, isn't that what PFB is all about?

Also, I wish we could see more on responses to these letters.
Sometimes it feels like the comments are kind of falling on deaf ears!
Do the companies respond to you when you forward the letter or is it
only to the person who wrote the letter? I'd like to see more
feedback on the feedback!


What a GREAT idea! by PFB Mon March 27, 2006 @ 2:47 PM
by yakko Posted Sat March 25, 2006 @ 11:28 AM

please have a better search engine.If for example I want to see
complaints about home depot, if I type in home depot, I get office
depot, best buy, jo-an fabrics, lowes, all kinds of other businesses.
If I choose home improvement retailers, it isn't much better. Thank


by Brenny Posted Fri March 24, 2006 @ 2:51 PM

I think it would be good to create forums or message boards about
topics that are frequently discussed but don't really belong on a
specific letter's page. There could be a forum for consumer reports
where we could discuss what appliances/cars/etc. work well for us and
what we like or what doesn't work well.

I also notice a lot of posters becoming friendly and it would be nice
if there was a board for them to chat without making a letter have 100
responses. It's always good to know who you are chatting with and what
motivates them to make the responses they do. On that kind of board
they could talk about their backround with retail or whatever. That
way we can identify with where they are coming from.

Just a suggestion! :)


keep your eyes peeled, brenny by PlanetFeedback's Mr. Helpful Fri March 24, 2006 @ 9:50 PM

by Aleyria Posted Thu March 23, 2006 @ 5:23 PM

Why is it that when you click on "Contact Us" it doesnt give you any
phone # or e-mail addresses only links to post a letter? Is there a
place that lists e-mail addresses to contact you guys or does any
correspondance have to be done via the forum?


aleyria by PlanetFeedback's Mr. Helpful Fri March 24, 2006 @ 1:41 AM

by MA Loper Posted Thu March 23, 2006 @ 5:15 PM

I understand that it takes a while to get a response since there is
not someone here monitoring the site 24/7, but if there is a user who
is habitually posting inappropriate, inflammatory remarks, isn't there
someway to get a quicker response?

I know that like with AIM and some other forums, there is a "Warn
user" feature when someone violates the T & C, the other users can
police it. Now I know there is a potential for abuse there, esp here
where everyone doesn't always see eye to eye, but I think immediately
dealing with these certain individuals who are clearly just getting
off on being profane would send a message that this is not a
playground for posting vulgarities.


MA Loper by PlanetFeedback's Mr. Helpful Fri March 24, 2006 @ 1:43 AM

by PlanetFeedback's Mr. Helpful Posted Wed March 22, 2006 @ 5:00 PM

all your points are good and, in fact, i think you'll be pleasantly
surprised in the next couple of weeks.


by Iconophiliac Posted Wed March 22, 2006 @ 10:27 AM

Yeah also, can we get a proper word wrap for viewing the comments?

And uhm, I don't know if this has been said but I think it would be
neat if our SNs could be linked to a page with all of our recent posts
and/or shared letters? Kinda like a profile page? (Not too detailed,
or maybe as detailed as the user wants it?)


Check Out by PlanetFeedback's Mr. Helpful Wed March 22, 2006 @ 11:46 AM

Yeah... by Iconophiliac Wed March 22, 2006 @ 2:45 PM

Good idea by Venice Thu March 23, 2006 @ 2:56 AM

Great minds think alike, Venice by Iconophiliac Thu March 23, 2006 @ 11:26 AM

by Iconophiliac Posted Tue March 21, 2006 @ 3:04 PM

How about being able to browse letters only by type, without having to
specify a type of business?

(i.e. all complaints, all compliments.. etc)


by bbnmadismom Posted Mon March 20, 2006 @ 12:47 PM

OK Well I have tried to contact PFB several times with no answer!!!

I need to use PFB to contact some companies but when I write the
letter and push submit it goes to a blank screen or it says no message
found and there is nothing under my feedback.

I dont know what is going on it is sooooooo annoying and it has been
like this for 2 weeks.

Help I want to use PFB!

by TMoney79 Posted Sun March 19, 2006 @ 8:26 PM

I would like to see the top 20 updated more often. I see most of the
same ones from weeks ago


by Venice Posted Sat March 18, 2006 @ 4:45 PM

I just wanted you to know the cleverly placed advertisements are
working for me. They get my attention in a good but not annoying way.
I actually read them!


by inanna68 Posted Sat March 18, 2006 @ 3:24 PM

I would like the search feature to be better, I searched for The UPS
Store and got only Store replies. Also I would love to look up by
city and or state.

by pip Posted Fri March 17, 2006 @ 4:19 AM

I posted a letter today and want it deleted. How do I delete it?


Pip.... by PlanetFeedback's Mr. Helpful Fri March 17, 2006 @ 1:57 PM

Harrassment Letter by pip Wed March 22, 2006 @ 11:10 PM
by Shutterbug Posted Thu March 16, 2006 @ 1:04 PM

I am so pleased with your service, I would like to put a link on my
own web sites to advertise your site, do you have a program for this?



by Posted Thu March 16, 2006 @ 11:49 AM

Before you re-designed your site, consumers were given the option to
notify planetfeedback if/when a response was received from a contacted
company. What happened to this feature? It would be a great
enhancement to bring back to your site!

I am also disappointed that the many letters I had saved in my account
were "lost" during your re-design. Giving your members the option to
re-send letters that were never responded to would be a real plus.

Overall, it is such a pleasure to have a resource outlet for sending
both compliments and complaints to companies. Thank you for being

by Beautifulist Posted Wed March 15, 2006 @ 3:48 PM

Dear Planet Feedback,

I used to receive occassional consumer complaints/testimonials from
your web site and haven't now in some time.

I am wondering if you still have my contact information on file and/or
if I can review and update it as necessary.

Could you please let me know?

Many thanks,

Mary McDuffie
Select Comfort Corporation


MY BRAND NEW SLEEP NUMBER BED POPPED! by alan staats Thu February 22, 2007 @ 7:44 PM
by Vijay Patange Posted Tue March 14, 2006 @ 6:43 PM

When I click on checkbox "Share my letter"
it gives blank screen when I hit next.
I am just frustrated with this.



by Brenny Posted Tue March 14, 2006 @ 3:34 PM

I would like to suggest that people don't complain about companies
other then planetfeedback in the suggestion box :-D.

by taunya cahill Posted Tue March 14, 2006 @ 8:38 AM

you need to bring bring back brown sugar toaster strudels my family
loved them. flowerlady20002000@yahoo.com


Yeah, PlanetFeedback. by Erik Tue March 14, 2006 @ 10:06 AM

As long as... by Venice Fri March 17, 2006 @ 3:46 AM

Mmm. Undercooked pop tarts. by Erik Sat March 18, 2006 @ 6:32 PM

I thought... by Brightie Fri June 9, 2006 @ 4:52 PM
by Candy corn Posted Sat March 11, 2006 @ 10:40 PM

I order pizza hut pizza all the time but, recently i would rather not.
I know someone who works ther who wittnessed someone with a bloody
nose and wiped it with his hand and then licked it. He continued to
mess with the pizza dough without washing his hands. The person turned
the guy in to the managers who did NOTHING! The man continues to work
there.I think Papa Johns will be getting my service since nothing is
been done at pizza hut!!!!!


by Gloria Perez Posted Fri March 10, 2006 @ 5:59 PM

Hello Planet Feedback,

I love your site, because I am definetely someone who gets steamed
when a company lacks customer service or quality.

I would like to suggest if you could creat in our personal account a
reply from the company that we complained to. The reason I am
requesting this, is because I recently got a call from the company I
complained about but they where clueless to why they where even
calling me in the beginning. So if you require them to do both by
phone and by planedt feedback in to an inbox that you could provide
that would be great and it would be a great way to track if we do get
any responses.

Anyways it is just a suggestion!

Thank you for your service!



feedback ratings.... by vzjackl1 Fri March 10, 2006 @ 6:05 PM

by vc Posted Thu March 9, 2006 @ 7:03 PM

How can we contact you about abuses in the forum sections? i.e. vulgur
or offensive posts


PFB Speaks by Pete Thu March 9, 2006 @ 8:32 PM

Thanks by vc Thu March 9, 2006 @ 8:39 PM

Sounds disgraceful to me. by Erik Fri March 10, 2006 @ 4:54 PM

question by Prefect Zachary Mon March 13, 2006 @ 7:49 PM

answer by vc Tue March 14, 2006 @ 12:27 AM
by vzjackl1 Posted Thu March 9, 2006 @ 2:37 PM

it would be easier, if you posted "who" our feedbacks are being sent
to right at the beginning. I posted a complaint for "citizens bank",
there were 2 radio buttons to check off, all both said was "citizens
bank", so i checked the first one, and it was not until after it was
submitted did i see who it was actually going to.. "xxx@fmbank.com",
f&m bank is seperate from Citizens bank here in the northeast. So now,
I have a complaint going to a completely different bank, and had to
repeat the process again to go to the correct bank.


PFB Speaks by Pete Thu March 9, 2006 @ 8:31 PM

by Venice Posted Wed March 8, 2006 @ 3:13 PM

I love the way you keep updating the Top 20 Letter list. It's much
better than keeping some letters too long and encouraging people to
just say the same things over and over again. Nice work!


You are welcome by Pete Wed March 8, 2006 @ 7:34 PM
by Rosann Johnson Posted Wed March 8, 2006 @ 2:31 PM

Searching for letters by company name brings up all kinds of unrelated
letters and makes it impossible to see the overall level of problems
or compliments on any single product or service. I tried to see the
volume of complaints against LA Weight Loss and got everything from
American Express credit card problem letters to breakfast cereal

Your original web site was a fabulous resource; it wasn't broken, and
it's distressing to see how you "fixed" it.


I Agree - Get a lot of unrelated letters by tripleplaysaver Thu March 16, 2006 @ 7:49 AM
by Jugi Posted Sun March 5, 2006 @ 6:06 PM

I just posed a couple of messages, and realized that the site had
apparently by default included my real, full name on the messages. I
have since added a nickname, but how can I remove my name from those


Hi Jugi.... by PlanetFeedback's Mr. Helpful Mon March 6, 2006 @ 3:42 AM

by Ken Glasgow Posted Sun March 5, 2006 @ 4:20 PM

I spend quite a lot of time writing my letter and when i move forward
to check my text there is nothing to check. Thee box is totally blank
and there is not even the name of the company to whom the letter is
addressed. When I go back to the previous page, all thet I have
written is gone. This is frustrating. The old system was more
You should also allow cut and paste from word or other programs as it
would save time when one has to write over everything.


Hi Ken... by PlanetFeedback's Mr. Helpful Mon March 6, 2006 @ 3:44 AM

Greg can't we do this by Prefect Zachary Mon March 6, 2006 @ 1:50 PM

Here's what I do...and it works! by Venice Mon March 6, 2006 @ 4:49 PM

by Pete Posted Sat March 4, 2006 @ 4:13 AM

We take the ideas and suggestions in this area quite seriously, so
please keep the the feedback focused. It's not that you can't critique
or challenge other on the merits of their suggestions -- actually, we
encourage as much debate as possible -- but let's not allow to
discussion to digress to personal attacks. We're trying to build on
of the smartest, most passionate consumer forums on the web. Let's
keep our eye on the prize! Thanks again for all your help and
support, and especially to Mr. Helpful for being such a great leader
in this community. - Pete


May I Be The First To Compliment You by PlanetFeedback's Mr. Helpful Sat March 4, 2006 @ 6:56 AM
by Posted Fri March 3, 2006 @ 12:12 PM

I do not get the same satisfaction that I used to get from the old
site. I compose the letter, but I never see to whom it is going and I
am never sure it even got to the destination. I feel like I am
wasting my time using this site. Please clarify how you intend to
rectify this problem. William A. LaBarr


Have you sent any letters? by mary jo Fri March 3, 2006 @ 12:51 PM

The final phase... by Venice Fri March 3, 2006 @ 3:15 PM

by Brenny Posted Tue February 28, 2006 @ 12:02 PM

How long is it going to take for my new avatar to be approved? *whine*


It Was The Whining THat Did It... by PlanetFeedback's Mr. Helpful Wed March 1, 2006 @ 2:23 AM

Yay! by Brenny Wed March 1, 2006 @ 9:29 AM

We Aim to Please by Pete Sat March 4, 2006 @ 4:05 AM
by Archangel Posted Tue February 28, 2006 @ 11:37 AM

this is only a sugestion, because of Planet feedbacks way of getting a
free survey, before one can post their comments. Why? not try asking
people if they would like to answer a free survey. You may just get it
without forcing them to give personal info over the internet. You have
become one of those companies, we all bitch about but, heres a few
good questions for ya.

Be carefull what you ask for, like who am I, I say nun'ja. where do I
live, nun'ja. Whats my address, nun'ja. phone number, nun'ja. what you
get is names palces and addresses of information, that in turn cannot
be traced, did you know that when you request info, your not given the
true nature of a person, how after you just posted my complaint, was
it truely me, or did I dupe you into believing its me, or have I as
times before lead you into believing I am who I say I am, information
you get, is sold every day by people like you and your e-net asst. but
do you really get what you ask for. I think not, but one thing is for
sure, you ask for too much information that is leaked out, and is a
contrabuter to the world of internet ID THEFT. Therefore do you really
think I would give you something, in return for my world being turned
upside down. I think not, Only a fool would answer your survey with
respect to the truth. I am no fool, but can fool some, myself. Forcing
people to previde you with information, so it can be sold traded or
given, so I can be spammed daily by those who get it, I think not
today. thanks see ya