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by actsman1 Posted Tue June 22, 2010 @ 9:52 PM
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I think that dress codes are getting almost non-existent. I don't like to see some woman's cleavage and other things. That belongs to the husband or themselves not to everyone out tere. It' s too much. I don't care about fashion. Fashion should never dictate good sense. Sounding like a prude, then so be it. Women wonder why so many men ogle them and wonder why rapes are up. Go figure. Get some clothes on and let's return to decency. Every society in history that let down it's morals also went down.
What some men do is wrong and but so is what many women do. To try and seduce someone is as wrong as rape and other things.
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by JustAMom Posted Tue April 13, 2010 @ 11:38 PM
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I wrote a letter / feedback to a company and it ended up in a Blog section... What's with that? How do I edit that and make sure this letter was sent out to the company? Was it sent?
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by ramona r. Posted Sun December 13, 2009 @ 8:55 PM
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i"m on mute, when i go into pogo who and what can i do about it. can some one help me. tuesday will be 3 weeks ive been on mute without notification and i dont know how much longer ill be on mute ,can some one help me plz or give me some advice.
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by mike w. Posted Sun June 21, 2009 @ 10:48 AM
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how does one edit/rewrite, after it is sent in.
Shown on website.
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you can't
by PepperElf Wed August 19, 2009 @ 2:48 PM
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by thejunebug Posted Thu December 18, 2008 @ 2:05 PM
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I had a comment deleted by PF and cannot figure out, for the life of me, why. It would be nice if you could notify people as to why their comments are being deleted. As far as I can tell, mine was removed just because someone might not have agreed with it, which is wrong.
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by cat eyes Posted Mon December 1, 2008 @ 3:36 PM
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Hello,
I am a very very happy customer when it comes to your
VITAMIN WATER products, especially the RESCUE-GREEN TEA!
Whenever i go into PUBLIX and KROGERS it's never there
and it's the most popular!one
ESSENTIAL ORANGE, POWER-C, DEFENSE, FORMULA 50 are alright, but not like the GREEN TEA-RESCUE one!
I have talked to the vendors that come into the stores and they just ignore me!
So, my suggestion is that you have your vendors put more of it in the stores!
You have all the other flavors that no one buys!!!the green tea one which is called RESCUE never stays because customers buy it more!!!!!THAT'S MY SUGGESTION!Thanks
red_redd@bellsouth.net
crystal reed 4044210241
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by Candace C. Posted Sat November 1, 2008 @ 11:39 AM
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BRING IT BACK, WE LOVE THE RESTAURANT STYLE SALSA THAT TOSTITO'S USED TO HAVE IN ALMOST ALL GROCERY STORES. WHY DID YOU TAKE IT OFF THE SHELVES OR DISCONTINUE SUCH A FINE PRODUCT? PLEASE BRING IT BACK!!!
CANDACE C.
MPLS, MN
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by tonbug Posted Fri August 1, 2008 @ 7:41 PM
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hi my name is tonia.
i have been with them for 2 mounths in this so i need to know way i am trying to see way how i can be chared to have my phone bill i have payed on time fro thw past 1/1/2 mounth that i have had this phone coumpent that i am with and this phone place is navda tephone i need more is not right that i am been told that i have to pay for 1800)goo411 whitch is a free call with any coumptany so this is way that this is totle wrong so i hope that i am not the only one that has this bill on my bills
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by xxBicceyxx Posted Wed July 16, 2008 @ 7:52 PM
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Not a bad suggestion.
I think it really depends on the scenarios and type of community that you are dealing with. For example,
If there is a troll (individual flamer), most likely they will move on and you won't have to use any block features.
If you are the target of a cyberbully, the ignore feature might be more useful, since online bullies tend to single out they're victims.
But keep in mind that bullies are far more destructive then trolls. Since they usually have followers that help flame up against you, since they (the followers) are usually afraid of being the bullies next victim.
Also, cyberbullying is not just limited to members of a forum, they can start from the admin and down, on the chain of command. Bullies usually have a highpost count and are familiar with the "legal system" within that online community. They can easily dismiss they're victims "fighting back efforts" as "ranting and raving".
Ignore features should be handled cautiously and discussed with the moderators and admin of that site. I have found most admin and mod's to be fair and impartial but keep in mind that there corrupt ones out there too that can empower the onlinebullies.
take care
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by Gdess74 Posted Mon July 7, 2008 @ 9:03 PM
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Ignore feature would be nice. Some of the posters in the shared letter section are c.r.a.z.y.
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by larry c. Posted Sat May 3, 2008 @ 3:03 PM
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i dont blame anybody that didnt like the steak house sandwich.the presses burger was of a cheap grade in my openion. the fake dried crunchy onions on it spoiled the flavor. if you are going to put out a good burger dont scrimp and use fake or dried condoments.
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i agree
by snyderkiller Wed November 18, 2009 @ 8:09 PM
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by Julie Powers Posted Mon February 11, 2008 @ 8:23 PM
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Resently I have been having problems get net zero sprite in convenient stores and in stores that have coolers with single coke products. I don't think I'm the only one looking for them either. My husband went to the QT store by our house and the coke rep there filling the cooler told him only specified stores would now be carrying net zero. Please tell me this is not true. Thanks for listening. Julie Powers
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by FreedomRider Posted Mon February 11, 2008 @ 7:58 PM
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I'm finally beginning to understand this site. I've noticed that most responders are NOT particulary friendly to the aggrieved consumer. Interestingly, consumer complaints are usually met with sarcasm and ridicule, and then a vigorous defense of the company or business; the consumer is simply venting or irrational; that's the assumption. I venture to guess that about half the responses are "anti-original-poster" if one were to do a count.
Hmmm... that's a rather strange attitude to be taken by "average Joe consumer advocates", isn't it?
Unless... now here's s wild guess... that half the posters here are actually shills that post false positive responses for the companies that are getting criticized. There's absolutely no way to prevent that. It's the same old problem with any sort of forum or message board; it's just that THESE flooders and trolls are too smart to disobey the rules of Planet Feedback and get kicked off.
What is comes down to is that the companies that are getting hammered here are a lot smarter and have a lot more at stake than the management of "Planet Feedback".
For these reasons, I have concluded that this site is not worth my time. I'm off to find a better one.
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I agree!
by David Alexander Fri February 22, 2008 @ 6:01 PM
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This site...
by All About the Branding Tue February 26, 2008 @ 5:46 PM
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So am I
by janet s. Tue April 15, 2008 @ 9:30 PM
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by Richard Harris Posted Thu November 8, 2007 @ 4:05 PM
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My wife and i recently made a visit to yiur store to look for some slacks for me and some lingera for her. She could only find one package in her size , a clerk asked her what she wanted, she said I'll be right back and she came back with exactly my wife wanted.
Meanwhile I was in need of some slacks , I could find my size the clerk found me what i needed which fit my waist bvut not my inseam length. She directed me to a alteration shop two doors away, she thanked us for shopping at sears and asked if she could be of any more assistance. How refreshing to have sales people treat customers.WE have shopped often at sears and will shop in the future. Wher ever you found this employee find more.
Yours truly Richard HARRIS
sALES #022395115333
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wrong area
by Arienti Thu November 8, 2007 @ 4:48 PM
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by Alakananda Mohanty Posted Mon July 2, 2007 @ 5:12 PM
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I am a student here in the uSA. I just made few calls recently to China looking at their offer which was reasonable. I opened an account and got to know that it was post paid. Then They promote on their website that for International calls, say to China, the call rates are 6.9 cents per minute. Now, I have been charged $117 for 61 0r 62 minutes which one of their Reps. tol dme that they have charged $1.64 per minute . They gave me the stupid reason that i might have called directly. I now have no clue through a toll free number and using country code follwed by number ..how c'm became direct international calls .
Can anybody suggest me how to get back my money which they have charged already ?
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by MadConsumer Posted Thu May 10, 2007 @ 12:30 PM
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I ordered a network CAT 5e cable from CAT 5 CABLE COMPANY on April 21, 2007. Here I am still waint for the cable. I called the "company" and received a FULL mailbox error. Called back yesterday, left a messgae and all my info, NO RESPONSE! Called back today, left my info, NO RESPONSE! They have my money and I have no cable!
Now I am on a search to find some options!
I HIGHLY RECOMMNED YOU STAY AWAY FROM CAT 5 CABLE COMPANY!!!
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HI, I AM SUGGESTING TO ALL PARENTS THAT WOULD LIKE TO HAVE THEIR KIDS 1ST BIRTHDAY PARTY AT CHUCK E. CHEESE. I STRONGLY WOULD NOT RECOMMEND YOU TO GO HAVE THEIR PARTY AT THIS ESTABLISHMENT(MILLER RD. FLINT, MI LOCATION). THE KIDS THAT ATTENDED THE PARTY ASKED THE HOST FOR SOME WHITE CONTAINERS TO PLACE THEIR CAKE IN TO TAKE HOME, THE MANAGER WHOSE NAME IS MARTIN ASKED THE SECURITY GUARD WHOSE NAME IS RICH TO FOLLOW THE KIDS TO MAKE SURE THE DON'T STEAL ANYTHING OFF THE SALAD BAR. MY 8YEAR OLD HEARD THE MANAGER EXACT WORDS, AND HE CAME OVER TO ME AND HIS DAD TO TELL US WHAT HE HEARD. AND ABOUT 10 MINUTES LATER THE SECURITY GUARD SNATCHED A CUP OUT OF A 5 YEAR OLD HAND SAYING YOU CAN'T HAVE THIS(IT WAS A CUP OF POP IN A CLEAR CUP THE HOST HANDED THE KIDS AND TELLING THEM THEY CAN SELECT ANY BEVERAGE THEY WOULD LIKE TO BECAUSE IT WAS CLOSE TO CLOSING TIME AND THE REAL DISAPPOINTMENT IS THAT AFTER THAT CONFIRMTATION IS THAT I LEARNED ABOUT 10 MINUTES EARLY THE SECURITY GUARD DID THIS VERY SAME THING TO A 3 YEAR OLD.
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skatergirl
by betty boop Fri May 25, 2007 @ 7:02 PM
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by KellyG Posted Sun March 11, 2007 @ 1:36 PM
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I wish there was a better search for feedback. Example, if I wanted to see the complaints from "Late airplanes", it would be nice to read them all at once rather than have to go to each company and see what they have on them.
Anyway, if you would make it available to search letters as well as companies, that would be great!
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Yup,
by The New and Improved Brenda Mon January 29, 2007 @ 8:16 PM
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by Juicy Jade Posted Sat January 13, 2007 @ 3:34 PM
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Do letters get deleted after sitting for a while? I mean, I spent about 30 minutes typing a long letter and got to the next screen to find it gone! How can I not waste my time next time?
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True but
by Batman Sun September 30, 2007 @ 3:27 PM
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by dood man Posted Wed December 20, 2006 @ 3:41 PM
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Ban and then shoot people who complain about spelling.
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by nina37 Posted Sun December 3, 2006 @ 10:09 AM
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I agree with the newbie section suggestion. I wrote a letter, but I feel like I am getting nowhere, because I don't know how to get it noticed.
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by jackie spellens Posted Sat October 14, 2006 @ 9:27 AM
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how about videos
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Is there a newbie section here? I have tried to send to seperate letters to Citi and am just not sure I am doing it right. A newbie section would help. Also if you can add a confirmation page with a tracking option it would help as well.
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by DK Posted Wed October 4, 2006 @ 1:42 PM
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It would be kind of cool if when a large issue, like say Walmart and layaway, arises,there could be a standard "protest letter".
That way, the consumer could be heard and counted by the retailer,in a coherant way.And we could have just one letter to debate the merits, or lack thereof, of layaway.
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Layaway
by Ken V Thu October 5, 2006 @ 10:43 AM
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by DK Posted Mon September 25, 2006 @ 2:23 PM
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The thing I have found the most enjoyable about PFB is not necessarily the letters, but the conversations they sometimes spark. Is there/could there be a common blog or something where we could debate, say,the social responsibility of large retailers, or the need for layaway, or when, if ever, it is appropriste to ask for free stuff? ( or any thing else for that matter) We could all then be free to debate, insult, make up with each other as we see fit without distressing anymore OPs.
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by Daniela Elefteriadis Posted Wed September 20, 2006 @ 10:35 PM
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I replied to a post in the Mr. Helpful's Tip Jar and am wondering if I put it in the right place...maybe it belongs here?
I also realized that maybe the person I replied to isn't an administrator or something of that nature. If I barked up the wrong tree, sorry!
The writing was done in a manner that seemed professional so I thought I was reading something coming from PFB staff...
I don't know even if it was Venice I replied to or Dragonflygirl or someone else...I feel stupid that I can't figure it out, but hey, at least I am being honest! :)
Anyway here is my comment in case it's not the right person, because though I can't follow the thread's beginning, what was said by the poster about Venice really hit home.
******************
I think that it should be absolutely imperative that anyone responding to a person's letter should talk about what they could do to improve the letter and possible suggest methods to acheive satisfaction (seek legal counsel, try this brand instead, etc). If they aren't going to do that, they shouldn't be responding.
Can't that just be a simple tenent which is easily enforced...people
who are reported can have their comments reviewed and if they are just bashing, after a warning, they are banned from making further comments for a period of time. If they continue their barrage against posters, they should be banned. It's not right that we come here to warn others about our experience and try to get resolution from the
companies and we get insult added to our injury.
I truly hope this issue is addressed in a way that illicits some
change. While I am all for free speech, I for one wouldn't remain
part of a forum where I get attacked for being mad.
Sincerely,
Daniela Elefteriadis
*************************
Also, while I'm here (and if it's addressed somewhere else, point me to where) why don't you list the mailing address and contact info for the people the letters are going to anymore. I think I remember it being included in the letter. I liked to think that I could use that information and follow up with a strong feeling via snail mail as well.
just wondering....
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it does.
by Alley Thu November 30, 2006 @ 12:51 PM
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I agree!
by adawnj Thu January 25, 2007 @ 1:30 PM
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by Posted Wed September 20, 2006 @ 4:59 PM
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I tried to complain about aig rip off, but your letter addresser did not have one.
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by Leah Tague Posted Wed September 20, 2006 @ 12:00 AM
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i am not sure if this has been brought up, but one thing that concerns me is how people are throwing out their phone numbers on letters and making the letters public. i just read one about the pictures, and she put her phone number on there.
while it should not be your responsibility to make sure people here are using common sense(im not trying to throw that out as an insult, but these days, you really shouldn't put your phone number up like that), when it comes to this, i think maybe it should be against policy to post a phone number in a public letter.
maybe if you can allow it only in a private letter, so only the company the complaint is being sent to can read it, it would help the situation a little bit more. it was just a thought though.
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exactly
by Alley Tue September 26, 2006 @ 2:21 PM
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by Venice Posted Tue September 19, 2006 @ 2:32 AM
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I have a suggestion for the letter generator. There should be a warning that once a letter is posted as shared, it cannot be removed. Maybe that would force people to seriously think about their complaints and demands before subjecting themselves to critique and possible criticism.
Also, when I get timed out while in the process of posting a new comment in my blog, the login page should appear instead of losing everything. If I don't remember to copy it first, I usually don't rewrite it because I'm lazy.
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by Shannon "the Princess" Posted Thu September 14, 2006 @ 4:30 PM
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My suggestion is that users that do not support the Mission of this site be removed from the site. I have made 2 complaints recently, only to be attacked and called "a princess" and told my complaints were invalid and ridiculous, as though I was trying to get a freebie. I was given almost no constructive criticism. My complaints were well-written and completely constructive and the least I deserve is a member of this site is to be treated like a human being. There is no point even keeping this site running if all it is is a forum for 5 or 6 people who have nothing better to do (such as those who replied to my posting about United Airlines, if you need an example) to sit around judging others and bashing them for expecting to receive good service. Whoever mediates this site needs to set some guidelines on feedback. "Venice" suggested I just don't post "these type" or complaints (implying my complaints were ridiculous) which as far as I am concerned defeats the whole purpose of this site. This site is not only to help direct letters to recieve compensation for poor service or errors, or recognize outstanding service, but to share experiences and let others judge for themselves if they will patronize these companies in the future. Not to invalidate others feelings on what good service it. If you don't like what I wrote, then dont read it.
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Hey so
by Shannon "the Princess" Thu September 14, 2006 @ 8:16 PM
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BTW
by rxgirl Fri September 15, 2006 @ 10:09 AM
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Also...
by Venice Mon September 18, 2006 @ 5:19 PM
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by Cindy1 Posted Wed September 13, 2006 @ 2:13 PM
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First of all, I marked very dissatisfied on my letter (9/12-Delta Dissatisfaction) and there is a smiley. My birthdate was listed incorrectly when I know I chose it correctly. And what I really REALLY want to know is where is the detail I took so much time to type out on your initial complaint screen! Will Delta ever see that?? I went ahead and wrote my general letter as directed as a follow-up but none of my details are incorporated and I just want to make sure that they know the details of my complaint or what is the point??
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by CandyPickletoes Posted Mon September 11, 2006 @ 2:36 PM
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Mr. Helpful, would you be so kind as to include your email address on your public profile? I was trying to find your email address to report personal information in a shared letter so you could remove the information but I got tired digging to try to find a post where you've included your email address. I know I've sent you some before but I'm being a bad girl right now and I'm viewing the website from work (shhhh, don't tell) and don't have your address in my contacts list here at work.
Anyway, the post is http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id= 290804
and if it hasn't already been fixed it includes very personal information.
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I think that if you are quotting what someone is saying there should be a special feature that lets us know this because it would make things less confusing. Maybe it can be in a different colour or font. Or in a box like thing so that you know that you are quotting someone and not making the remark yourself.
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by Vidray2K6 Posted Wed September 6, 2006 @ 2:52 PM
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Kind of a petty one (low priority), but why doesn't my avatar update correctly? From "far away" (smaller) it looks like my new blue avatar, but when I click a response (bigger) it goes back to my old red avatar.
Smiles to you and thank you.
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by Vidray2K6 Wed September 6, 2006 @ 2:55 PM
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by Venice Posted Tue September 5, 2006 @ 1:56 AM
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I know you got your hands full, but I would like to request help on behalf of CrazyRedHead because she is not sure how to explain the problem to you.
CrazyRedHead's personal blogger and public profile are not integrated. Here are the links:
This is CrazyRedHead's personal blogger:
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
288966&reply_id=38401#anchor38401
And this is her profile:
http://www.planetfeedback.com/index.php?level2=account_public&user_id=
631642
Is there anything you can do to fix it?
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On August 31st I emailed Mr.Helpful after I discovered a member was posting nasty things about me in another members blog. Many times he has stated that if you see a post you think needs to be removed you should email him. Well thanks for nothing, "Mr. Helpful". You completely IGNORED me and the nastiness is still posted. If I sound upset I am. I have never interacted with this "Zachary" before and yet he went and posted hateful things about me in Alley's blog. Why? I have no idea. Here is the text of the IGNORED email. I guess the moral of the story is Mr. Helpful couldn't care less!
Hi...
Look, I know Zachary is a kid and all, and that's cool. I think it's great that a child is so interested in consumer issues. However, I don't think
it's cool that he is posting nasty messages about me on Alley's blog attacking me for the posts I've made on the Suggestion Box. Can something be done? I don't recall calling anyone a "condescending jerk" ...in fact the worst thing I can remember saying is that Gino's advice in the Verizon and
old people letter was useless because he went on about how he understands that sometimes a bill doesn't get paid and what the letter writer should do when the letter writer clearly stated the phone line needed to be fixed, not that a bill was past due. A little harsh, yes, but nothing compared to the venom I've seen in replies to other letters. I was going to post this under Marge's complaint about Zachary but I felt it would be more appropriate to contact you directly. Thank you!
SueandMikeW
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Favoritism?
by *Brenda* Tue September 5, 2006 @ 7:17 AM
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Ah...
by Ree Wed September 6, 2006 @ 9:29 PM
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Mary Jo
by Venice Fri September 8, 2006 @ 12:15 AM
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Oh yeah.
by mary jo Mon September 11, 2006 @ 12:30 AM
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How much
by Leanne L Tue September 5, 2006 @ 8:41 PM
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But then
by Leanne L Wed September 6, 2006 @ 12:02 AM
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ROFLMAO!!
by Brightie Wed September 6, 2006 @ 6:51 AM
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Venice
by Leanne L Wed September 6, 2006 @ 8:47 AM
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Save
by Leanne L Wed September 6, 2006 @ 8:51 AM
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Do ya think
by Leanne L Wed September 6, 2006 @ 2:19 PM
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OMG
by Leanne L Wed September 6, 2006 @ 2:13 PM
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OMG!!!
by Tracy M Wed September 6, 2006 @ 3:59 PM
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It'll be a
by Leanne L Wed September 6, 2006 @ 4:19 PM
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OOoooo
by Brightie Wed September 6, 2006 @ 8:49 PM
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by Iconophiliac Posted Sun September 3, 2006 @ 10:39 PM
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In the PETA/KFC discussion letter a post I took much interest in was deleted. It was posted by IluvmyDobes (yes?) and it was in regards to PETA supporting groups to blow up buildings in which animal testing is done.
Just curious seeing as there was nothing abusive in it and there couldn't be anything slanderous as the original letter remains intact... what's the deal?
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Ooooh
by Iconophiliac Mon September 4, 2006 @ 7:49 AM
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The thing is
by Iconophiliac Wed September 6, 2006 @ 8:49 PM
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by Leigh Fox Posted Fri September 1, 2006 @ 3:57 PM
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The search needs to be fixed so you can view by company name. The feature now either says there is "no matches" or you get a mish mash of random letters, on every subject/company besides the one you searched for.
Do you remember back in the day when you would search for Best Buy & it would pull up all the letters from Best Buy? Even better yet, you could click on a link to see the companies overall ratings & levels of satisfaction in different categories. PLEASE BRING THIS FEATURE BACK!
I used to use this site a lot before you made the changes, but haven't used it since. I not only wrote letters to complain, praise & suggest. But I also used PF to do research prior to making purchases or choosing to do business with companies.
I come back every so often to see if you have fixed the search problem only to find that you haven't. I have checked the suggestion box thread every time only to find similar complaints to mine.
I really can't imagine why this hasn't been taken care of by now. I see you have added a Google search option, but haven't fixed this annoying issue. I guess I may have to write one last letter. It will be a complain letter to you, Planet Feedback.
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by *Brenda* Posted Thu August 31, 2006 @ 4:21 PM
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I don't know if this was intentional or not but when I got the newsletter I also got 8 pictures used on here as an attachment. I got a picture of crackerbarrel, a satellite dish, danskins, you get the idea.
Was there a reason for that or were they just along for the ride? :-D
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by Alley Posted Tue August 29, 2006 @ 2:26 PM
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ok i APOLOGIZED... but there would be a filter filtering out all the BS letters on here.. and there would be NO problemo.:)
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by Marge S. Posted Thu August 24, 2006 @ 10:29 PM
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I'd like to request that this site NOT be open to children. There is too much potential for abuse-you ask for a lot of personal info when signing up and it's actually illegal for you to ask a child for it anyway. There is one child on here names Zachary who really should be banned. Most of his replies to letters are either totally off the mark, rude, inappropriate, or just plain ignorant.
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Brightie
by Evil Amanda Tue August 29, 2006 @ 3:07 PM
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Zach
by Venice Mon August 28, 2006 @ 1:07 AM
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Marge
by tickytack Thu August 31, 2006 @ 4:53 PM
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by sarah connor Posted Thu August 24, 2006 @ 7:51 PM
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I am dishearted to see so many nasty members of your site. My God, if I had a complaint about a company, I definitely wouldn't use this site to distribute it. You have users, like "Alley," who attack at nothing (she is so much better than anybody else...obviously). She is horrible in my opinion and unless it is her being wronged, everything she suggests is "suck it up and die." No matter what anybody posts, she is hateful to the max. This is one of your regulars that you obviously support. To me, she, and many others, are sickening. I thought this site was about some kind of support...but the only support is giving nasty people a chance to spread their criticism and hate to everybody and everything.
Case in point: Man writes a nice letter to a restaurant because his steak was not done to his liking. He asked nothing, no freebies, nothing, just wanted his complaint to be acknowledged. This Alley person writes "suck it up and stop yer whining." Wow, that's compassionate, huh?
Another writes about a filthy McDonalds, fully stating that they went inside after being in the drive in lane. Alley immediately writes about how could they be so stupid as to see what's inside when they were in the drive in lane??? Who isn't reading here. I find her appalling and disgusting. Yet, you applaud her as a member and so do other members. I don't get it.
Shame on you!
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Sarah...
by dragonflygrrl Sun August 27, 2006 @ 11:37 AM
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Dragon
by sarah connor Sun August 27, 2006 @ 1:38 PM
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Sarah
by Venice Mon August 28, 2006 @ 12:45 AM
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Can you pleases stop filling the 15 Minutes of Fame with this stuff? I thought this site was about LETTERS?
Not all of us have fancy new computers, IPods, or high speed access. I suggest you put the videos and stuff in their own section. Call it Multimedia Feedback or Interactive Feedback. That way people who like that stuff can use it, and those who prefer reading the letters can. I think it's really unfair that you are replacing letters with videos.
Also, how do you choose letters for the 15 Minutes of Fame? I've seen many well written letters with excellent points that get ignored while letters that are downright illiterate, were written with the obvious intent to just get freebies, or just have really frivolous complaints constantly make the 15 Minutes of Fame.
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by darci Posted Thu August 24, 2006 @ 1:37 PM
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I now get the point of having you letter "go public" (didn't at first,
Duh).Is there a way to make it so a letter writer can submit their
letter for critique, edit it and then send it to the intended party?
In my case I wrote an angry, stupid letter to Target that, had it been
written properly, might have meant something. As it was, I sent it
only to have the letter as well as my concerns pooh-poohed.If that
letter had been a "draft" of sorts, Target might not think that I am
just some overtired, stressed out crazy woman with nothing better to
do than complain about shoes on the floor!
Thanks-
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Ummm noo
by darci Fri August 25, 2006 @ 1:22 PM
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by Mark Minor Posted Wed August 23, 2006 @ 8:30 PM
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I just revisited PlantFeedback after a long time away, and have a few suggestions to make the process work better. Under its previous incarnation, I had tried PFB a few times, but didn't have useful results. While I feel the PFB concept has a lot of promise, I see some issues of execution.
First, PFB should be checking back with the consumer to see if the company responds and if the response is satisfactory. As a case in point, I had submitted a shared letter about a trouble getting a retailer to honor their sale flyer. Though the company did respond, all they did was say "hopefully we can serve you better next time." Talk about incredibly lame. Other consumers should have a way to know that this particular retailer really doesn't address complaints.
Second, PFB should make sure that the email addresses they send shared letters to are valid, and have a mechanism to deal with ones that aren't. As a case in point, I submitted a shared letter, which bounced back to me as having an invalid email address. I notified PFB, whose suggestion was to print the shared letter and mail it to the company in question myself. In that situation, PFB denied itself the chance to correct that email address, and thus denied itself the chance to serve other customer better in the future.
Good luck on the relaunch of your web site, and thank you for your consideration of my thoughts.
Mark M.
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:(
by darci Thu August 24, 2006 @ 5:41 PM
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by Martin Ezelle Posted Tue August 22, 2006 @ 1:09 PM
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I did not expect to see my full name appear in my reply to a posting. Can I remove it? Maybe I missed it, but perhaps you should be more clear about the disclosure of personal information on your site. I did not want my full name disclosed.
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by Gino Posted Sun August 20, 2006 @ 5:35 PM
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What I'd like to see is a button (dead link would be fine...or something that takes them to Disney or some happy place) but just a button that says "Undo Shared Letter" with the words "I didn't understand fully what the words "'Yes, I would like to share my letter publicly on the PlanetFeedback site
for others to review, critique and discuss. My letter may also be
considered for "15 minutes of Fame" the most popular area on
PlanetFeedback. This also allows consumers to reinforce or add comments to
your letter.'" meant when I clicked the little box thingy after censoring out private information.
It would keep them occupied, and cut down on name calling and general poor behavior.
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hahahahaha!
by Iconophiliac Sun September 3, 2006 @ 9:40 AM
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I would like to see Planet feedback come up with an address for the United States Postal Service. Have a couple of major complaints I would like to lay on them. Calling and talking to someone is like talking to the wall.
Ron
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by Leanne L Posted Sat August 19, 2006 @ 4:47 AM
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In our personal blogs if we post something we later decide we wanted to delete it, for whatever reason, we should be able to do so especially being the writer of which is to be deleted.
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Yes
by Gerald R Sat August 19, 2006 @ 12:22 PM
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Please...
by Venice Sat August 19, 2006 @ 3:11 PM
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by Venice Posted Sat August 19, 2006 @ 1:10 AM
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So, it looks like the "Bread" letter is gone too, I assume at the request of the letter writer.
I wonder why so many people lately feel the need to have their letter removed.
Something to think about.
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I was more than a little annoyed when I logged on tonight and checked out the Top 20. I saw several titles I hadn't seen before and thought "FINALLY there are some new letters!" WRONG! Why did you go and change the titles on a bunch of letters that had already been there for weeks?? Not only is it misleading but it gives new life to some letters that defintely need to be just plain deleted all together (i.e. Children not wanted). It's one thing to change them as they go up there, but to do so after they've been there for weeks is sneaky and wrong!
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Sneaky?
by Venice Sun August 6, 2006 @ 7:58 PM
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My Hero!
by A Nicer Amanda Fri September 8, 2006 @ 12:05 PM
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by Venice Posted Mon July 31, 2006 @ 6:29 PM
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Since we all know how much everyone loves Mr. Helpful's Tip Jar, why not have a PFB Member's Tip Jar, where we can casually recommend or warn each other about products, services, etc., if a formal letter isn't necessarily required?
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by dragonflygrrl Posted Sun July 30, 2006 @ 1:03 AM
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This is a wonderful idea I got from Janell:
Why don't we have a page on how to resolve complaints that maybe don't merit a letter to corporate? The exact phrase she used in her post was "resolution guide," and I think it would be super helpful for certain people who maybe want to get a complaint settled but erroneously think that a letter to corporate is the only way to be heard. The original suggestion was posted by Janell in the "McDonald's two nuggets short of a full order," letter, and I think it might cut down on the number of, "It took too long to get seated," and "My food was nasty," letters.
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by Venice Posted Fri July 28, 2006 @ 7:41 PM
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Okay, this has been bothering me, and I am finally forced to reveal my total lack of competence by asking.
Is there a difference between someone's profile and personal blogger? I was talking to CrazyRed in her personal blogger, but now all I can find is her profile with no comments.
Do I have a personal blogger separate from my profile, and if I do, could someone please tell me where it is?
I'm so confused. Please help me.
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by Venice Posted Fri July 28, 2006 @ 5:43 PM
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I am enjoying all the colorful pictures being placed on the letters. Great idea!
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by dragonflygrrl Posted Thu July 27, 2006 @ 4:22 PM
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I know this has been discussed and suggested before, but there are currently at least two letters posted publicly that include personal information. In one of them the letter writer has thoughtfully included her full name, address, and phone number. In the other, the letter writer has posted the personal cell number of a salesperson he is displeased with. In the first case, it seems perhaps the herd needs thinning, but the other letter really bothers me. Is there no way to be more emphatic about the need to remove identifying info from these letters before they are posted? Please? For me? :)
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by isdlck Posted Wed July 26, 2006 @ 5:40 PM
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Re Shared letters, If you do not have a Company in your Database do you still post those letters so that other customers will be aware of how "as seen on TV" companies scam you and do not live up to their ads.
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by wbreagy Posted Mon July 24, 2006 @ 9:39 AM
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I wrote the letter to Kroger about the "Kiddie Carts". The initial responses were thoughtful and addressed the topic of the original letter, whether they were in agreement or not. However, after a few days the responses strayed further and further from the original topic and became little more than some tasteless jibes between a couple of people.
My concern is that posts like those detract from the credibility of the original letter.A company reviewing the posts may feel that people who use Planetfeedback are not bringing up serious issues.
My suggestion is that responses to shared letters be limited to just one or two posts per person. That might eliminate the back and forth bickering, flirting or whatever is going on. I think some changes are needed if this is remain a serious site for contacting companies.
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Dgrrl...
by Venice Thu July 27, 2006 @ 11:27 PM
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Gotcha...
by dragonflygrrl Fri July 28, 2006 @ 10:16 AM
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by julie jones Posted Sat July 22, 2006 @ 7:58 PM
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I tried to update the info in myplanet regarding that I got a response back from safeway and there is no way that I can do anything with the info that I receieved regarding my last message sent. I can't update the progress and somehow let you know.
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by Marty5223 Posted Fri July 21, 2006 @ 8:32 PM
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Could you add a spell check on your letter writing page. It is so easy to get so involved in a letter that you you simply don't see the mistakes until after it appear in letter format!
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by Brightie Posted Thu July 20, 2006 @ 10:42 PM
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I think we should have a way for site users to suggest 15 minute of fame letters. It'd be cool to have some feedback into the letters that go up! :o)
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This is not a timeout error, and I'm not the only one experiencing this. I just tried to write a letter, only to reach a blank screen where the login/submit page should have been. I had the text copied to clipboard and tried again from the main page. The same thing happened; it couldn't have been a timeout problem since the second run took about two minutes. It has been happening ever since I found out the site was live again and tried to write my first letter.
In the words of Charlie Brown: ARGGGGGH!
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by Iconophiliac Posted Fri July 14, 2006 @ 6:26 PM
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It has been brought to my attention a few posts from a certain blog have been deleted, despite lack of abusive content.
Mr Helpful, I'm counting on you to be helpful once again :)
Would you mind confirming this and/or explaining this?
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by Iconophiliac Posted Mon July 10, 2006 @ 11:02 PM
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Is it against any of the rules of pfb for a user to create more than one account for themselves to use?
I ask because this is a rule at many other online communities.
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by CincyJules Posted Thu July 6, 2006 @ 11:37 PM
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I just spent quite a bit of time writing a lengthy letter to Supercuts. I chose my mood, and at the next checkpoint in the process where you see the condensed version of the letter, that area was blank. Zero. Zip. Nada. I tried hitting "previous", hoping to go back a step and try again, and ended up at the PFB home page! All of that time wasted, no complaint for me...can anyone help? My letter writing experience was ruined!! ;)
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I've been using PFB for quite awhile and know my way around, but there are a few aspects which I think could be clearer for newbies.
For example, if I click "My Planet", previous comments I've made on shared letters are in a little section titled "My Blogs", even though they aren't the same thing as the "Personal Blogger" feature. (The "My Feedback" section, which says it's supposed to contain comments, is empty). If I then click "View Public Profile", the comments are in a much-more-logically-titled section called "My Comments", though the public profile shows blog entries under "Shared Letters" which is also confusing.
Not a big deal, but I think it could be confusing to new users. Letters, forums, and blogs all have different purposes, so perhaps the difference between them should be more distinct, maybe each one could have its own colour and/or icon to help new users distinguish between them.
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by dragonflygrrl Posted Fri June 30, 2006 @ 11:07 AM
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I'm trying to write a letter to Johnson & Johnson. I've entered into your search field every way I can think, johnson and johnson, Johnson and Johnson, johnson & johnson...you get the idea. Anyway, every single time, it says you don't have a profile for that company. Really? I can't believe you guys don't have such a big company in that amazing data base. I'm sure it is just in there in a way I haven't yet searched for, could you clue me in? And if it isn't in there, can it be? Please? For me? :)
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Try...
by Venice Fri June 30, 2006 @ 4:13 PM
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My hero!
by dragonflygrrl Mon July 3, 2006 @ 11:22 AM
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by Venice Posted Thu June 29, 2006 @ 9:54 PM
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Was there a Week in Review on June 22? I didn't have a chance to listen, and now I can't find it.
My mind is mush.
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I am very unhappy about the trend I am seeing lately. It seems there are less and less letters and more and more videos and podcasts on the 15 Minutes of Fame and that makes it pretty useless to me. PlanetFeedback, this may come as a huge surprise to you, but not everyone in this world owns an IPod or a high speed internet connection. Why are we slowly being shut out of Planet Feedback because of it? I think it is very unfair and thoughtless and would appreciate seeing content I am actually able to view and use. Thank you and have a great day.
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Um...
by Brightie Sun June 25, 2006 @ 8:36 PM
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by harpanell Posted Sat June 24, 2006 @ 5:21 PM
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Can you please fix the mood check when typing the letter. I selected the frustrated very sad face, however, when my letter was shared, a happy face showed. Why?? This is my first experience with Plantfeedback. You came highly recommended, but, I want my "feelings felt" especially because of the severity of the problem.
Thanks,
Brenda Carter
P. S. in your "Suggestion Box Update" you spelled humility incorrect - you spelled it "humulity".
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by AmandaBanana Posted Sat June 24, 2006 @ 11:20 AM
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IS there any way to get alerts of when things are posted on topics we have posted on? It's getting hard to remember which ones are still going active and which ones pretty much died out.
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sort of...
by AmandaBanana Mon June 26, 2006 @ 9:30 AM
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