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Suggestion Box Update

Posted Sat November 26, 2005 12:00 pm, by


This is the Suggestion Box archive. The posts here are not monitored. In order to leave your suggestions for PFB click here.
-- The PlanetFeedback Team

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by actsman1 Posted Tue June 22, 2010 @ 9:52 PM

I think that dress codes are getting almost non-existent. I don't
like to see some woman's cleavage and other things. That belongs to
the husband or themselves not to everyone out tere. It' s too much.
I don't care about fashion. Fashion should never dictate good sense.
Sounding like a prude, then so be it. Women wonder why so many men
ogle them and wonder why rapes are up. Go figure. Get some clothes
on and let's return to decency. Every society in history that let
down it's morals also went down.

What some men do is wrong and but so is what many women do. To try
and seduce someone is as wrong as rape and other things.

Reply

you're a hater by complaintreader Thu July 15, 2010 @ 9:48 PM
by JustAMom Posted Tue April 13, 2010 @ 11:38 PM

I wrote a letter / feedback to a company and it ended up in a Blog
section... What's with that? How do I edit that and make sure this
letter was sent out to the company? Was it sent?

Reply

by ramona r. Posted Sun December 13, 2009 @ 8:55 PM

i"m on mute, when i go into pogo who and what can i do about it. can
some one help me. tuesday will be 3 weeks ive been on mute without
notification and i dont know how much longer ill be on mute ,can
some one help me plz or give me some advice.

Reply

American Express Retribution by GolfBo Wed January 20, 2010 @ 1:37 PM
by mike w. Posted Sun June 21, 2009 @ 10:48 AM

how does one edit/rewrite, after it is sent in.
Shown on website.

Reply


you can't by PepperElf Wed August 19, 2009 @ 2:48 PM


by thejunebug Posted Thu December 18, 2008 @ 2:05 PM

I had a comment deleted by PF and cannot figure out, for the life of
me, why. It would be nice if you could notify people as to why their
comments are being deleted. As far as I can tell, mine was removed
just because someone might not have agreed with it, which is wrong.

Reply


mystery solved. by thejunebug Thu December 18, 2008 @ 5:07 PM


That would take extra management by Not myself today Fri December 19, 2008 @ 3:32 PM


my suggestion was.... by thejunebug Fri December 19, 2008 @ 7:07 PM

seems like a reasonable request to me by Skatergirl Thu February 26, 2009 @ 8:50 AM


Problem Solved. n/t by Nate! Wed May 27, 2009 @ 10:06 PM
by cat eyes Posted Mon December 1, 2008 @ 3:36 PM

Hello,
I am a very very happy customer when it comes to your
VITAMIN WATER products, especially the RESCUE-GREEN TEA!

Whenever i go into PUBLIX and KROGERS it's never there
and it's the most popular!one
ESSENTIAL ORANGE, POWER-C, DEFENSE, FORMULA 50 are alright, but not
like the GREEN TEA-RESCUE one!
I have talked to the vendors that come into the stores and they just
ignore me!
So, my suggestion is that you have your vendors put more of it in the
stores!
You have all the other flavors that no one buys!!!the green tea one
which is called RESCUE never stays because customers buy it
more!!!!!THAT'S MY SUGGESTION!Thanks
red_redd@bellsouth.net
crystal reed 4044210241

Reply
by Candace C. Posted Sat November 1, 2008 @ 11:39 AM

BRING IT BACK, WE LOVE THE RESTAURANT STYLE SALSA THAT TOSTITO'S USED
TO HAVE IN ALMOST ALL GROCERY STORES. WHY DID YOU TAKE IT OFF THE
SHELVES OR DISCONTINUE SUCH A FINE PRODUCT? PLEASE BRING IT BACK!!!

CANDACE C.
MPLS, MN

Reply

DAMN>>>RIGHT?? by tekka Tue October 6, 2009 @ 10:44 PM

by tonbug Posted Fri August 1, 2008 @ 7:41 PM

hi my name is tonia.
i have been with them for 2 mounths in this so i need to know way i am
trying to see way how i can be chared to have my phone bill i have
payed on time fro thw past 1/1/2 mounth that i have had this phone
coumpent that i am with and this phone place is navda tephone i need
more is not right that i am been told that i have to pay for
1800)goo411 whitch is a free call with any coumptany so this is way
that this is totle wrong so i hope that i am not the only one that has
this bill on my bills

Reply


say what by bsamrow Mon September 21, 2009 @ 7:45 PM

please proof-read! by complaintreader Thu July 15, 2010 @ 9:45 PM
by xxBicceyxx Posted Wed July 16, 2008 @ 7:52 PM

Not a bad suggestion.

I think it really depends on the scenarios and type of community that
you are dealing with. For example,

If there is a troll (individual flamer), most likely they will move on
and you won't have to use any block features.

If you are the target of a cyberbully, the ignore feature might be
more useful, since online bullies tend to single out they're victims.


But keep in mind that bullies are far more destructive then trolls.
Since they usually have followers that help flame up against you,
since they (the followers) are usually afraid of being the bullies
next victim.

Also, cyberbullying is not just limited to members of a forum, they
can start from the admin and down, on the chain of command. Bullies
usually have a highpost count and are familiar with the "legal system"
within that online community. They can easily dismiss they're victims
"fighting back efforts" as "ranting and raving".

Ignore features should be handled cautiously and discussed with the
moderators and admin of that site. I have found most admin and mod's
to be fair and impartial but keep in mind that there corrupt ones out
there too that can empower the onlinebullies.

take care

Reply

by Gdess74 Posted Mon July 7, 2008 @ 9:03 PM

Ignore feature would be nice. Some of the posters in the shared letter
section are c.r.a.z.y.

Reply


C.l.e.a.r.l.y. n/t by Just Brenda Wed July 9, 2008 @ 6:18 PM

some like to start fights [because the sit is uknown] by snyderkiller Wed November 18, 2009 @ 8:02 PM

by larry c. Posted Sat May 3, 2008 @ 3:03 PM

i dont blame anybody that didnt like the steak house sandwich.the
presses burger was of a cheap grade in my openion. the fake dried
crunchy onions on it spoiled the flavor. if you are going to put out a
good burger dont scrimp and use fake or dried condoments.

Reply

by SuzieCat Posted Thu April 24, 2008 @ 11:20 AM

Hi, I have a suggestion. Not sure if it has been posted in the past.
I am wondering if it is possible to ignore a specific member's
comments?

For example, on many bulletin boards/forums I belong to, you can
"ignore" a member. this means you never see any comments from them.
Sometimes, it makes threaded conversations look odd, however, it cuts
down a lot on bickering,etc.

Just a thought.....




Reply


Suzie Cat.. by Harleycat (aka Usual Suspect #2) Sat April 26, 2008 @ 1:24 PM

i agree by snyderkiller Wed November 18, 2009 @ 8:09 PM
by Julie Powers Posted Mon February 11, 2008 @ 8:23 PM

Resently I have been having problems get net zero sprite in convenient
stores and in stores that have coolers with single coke products. I
don't think I'm the only one looking for them either. My husband went
to the QT store by our house and the coke rep there filling the cooler
told him only specified stores would now be carrying net zero. Please
tell me this is not true. Thanks for listening. Julie Powers

Reply


Hi Julie.. by Harleycat Tue February 12, 2008 @ 11:08 AM


by FreedomRider Posted Mon February 11, 2008 @ 7:58 PM

I'm finally beginning to understand this site. I've noticed that most
responders are NOT particulary friendly to the aggrieved consumer.
Interestingly, consumer complaints are usually met with sarcasm and
ridicule, and then a vigorous defense of the company or business; the
consumer is simply venting or irrational; that's the assumption. I
venture to guess that about half the responses are
"anti-original-poster" if one were to do a count.

Hmmm... that's a rather strange attitude to be taken by "average
Joe consumer advocates", isn't it?

Unless... now here's s wild guess... that half the posters here are
actually shills that post false positive responses for the companies
that are getting criticized. There's absolutely no way to prevent
that. It's the same old problem with any sort of forum or message
board; it's just that THESE flooders and trolls are too smart to
disobey the rules of Planet Feedback and get kicked off.

What is comes down to is that the companies that are getting hammered
here are a lot smarter and have a lot more at stake than the
management of "Planet Feedback".

For these reasons, I have concluded that this site is not worth my
time. I'm off to find a better one.




Reply


As anti-consumer as you may think... by Jeffrey Tue February 12, 2008 @ 12:45 PM

I agree! by David Alexander Fri February 22, 2008 @ 6:01 PM


This site... by All About the Branding Tue February 26, 2008 @ 5:46 PM

im with you on this by snyderkiller Wed November 18, 2009 @ 8:43 PM

Most of you are wrong. by d0rkiishchris Fri April 4, 2008 @ 9:29 AM

i dont think so by snyderkiller Wed November 18, 2009 @ 8:33 PM

So am I by janet s. Tue April 15, 2008 @ 9:30 PM

you are probably right by snyderkiller Wed November 18, 2009 @ 8:18 PM
by Richard Harris Posted Thu November 8, 2007 @ 4:05 PM

My wife and i recently made a visit to yiur store to look for some
slacks for me and some lingera for her. She could only find one
package in her size , a clerk asked her what she wanted, she said I'll
be right back and she came back with exactly my wife wanted.
Meanwhile I was in need of some slacks , I could find my size the
clerk found me what i needed which fit my waist bvut not my inseam
length. She directed me to a alteration shop two doors away, she
thanked us for shopping at sears and asked if she could be of any more
assistance. How refreshing to have sales people treat customers.WE
have shopped often at sears and will shop in the future. Wher ever you
found this employee find more.
Yours truly Richard HARRIS
sALES #022395115333

Reply


wrong area by Arienti Thu November 8, 2007 @ 4:48 PM
by Alakananda Mohanty Posted Mon July 2, 2007 @ 5:12 PM

I am a student here in the uSA. I just made few calls recently to
China looking at their offer which was reasonable. I opened an account
and got to know that it was post paid. Then They promote on their
website that for International calls, say to China, the call rates are
6.9 cents per minute. Now, I have been charged $117 for 61 0r 62
minutes which one of their Reps. tol dme that they have charged $1.64
per minute . They gave me the stupid reason that i might have called
directly. I now have no clue through a toll free number and using
country code follwed by number ..how c'm became direct international
calls .

Can anybody suggest me how to get back my money which they have
charged already ?

Reply

Startec is a huge scam by Lynne Letizio Thu December 6, 2007 @ 7:41 PM

by MadConsumer Posted Thu May 10, 2007 @ 12:30 PM

I ordered a network CAT 5e cable from CAT 5 CABLE COMPANY on April 21,
2007. Here I am still waint for the cable. I called the "company"
and received a FULL mailbox error. Called back yesterday, left a
messgae and all my info, NO RESPONSE! Called back today, left my
info, NO RESPONSE! They have my money and I have no cable!

Now I am on a search to find some options!

I HIGHLY RECOMMNED YOU STAY AWAY FROM CAT 5 CABLE COMPANY!!!

Reply


be a bit more resourceful by Arienti Wed November 7, 2007 @ 6:14 PM
by TAMMIE BOOTH Posted Sun April 8, 2007 @ 2:54 PM

HI, I AM SUGGESTING TO ALL PARENTS THAT WOULD LIKE TO HAVE THEIR KIDS
1ST BIRTHDAY PARTY AT CHUCK E. CHEESE. I STRONGLY WOULD NOT RECOMMEND
YOU TO GO HAVE THEIR PARTY AT THIS ESTABLISHMENT(MILLER RD. FLINT, MI
LOCATION). THE KIDS THAT ATTENDED THE PARTY ASKED THE HOST FOR SOME
WHITE CONTAINERS TO PLACE THEIR CAKE IN TO TAKE HOME, THE MANAGER
WHOSE NAME IS MARTIN ASKED THE SECURITY GUARD WHOSE NAME IS RICH TO
FOLLOW THE KIDS TO MAKE SURE THE DON'T STEAL ANYTHING OFF THE SALAD
BAR. MY 8YEAR OLD HEARD THE MANAGER EXACT WORDS, AND HE CAME OVER TO
ME AND HIS DAD TO TELL US WHAT HE HEARD. AND ABOUT 10 MINUTES LATER
THE SECURITY GUARD SNATCHED A CUP OUT OF A 5 YEAR OLD HAND SAYING YOU
CAN'T HAVE THIS(IT WAS A CUP OF POP IN A CLEAR CUP THE HOST HANDED THE
KIDS AND TELLING THEM THEY CAN SELECT ANY BEVERAGE THEY WOULD LIKE TO
BECAUSE IT WAS CLOSE TO CLOSING TIME AND THE REAL DISAPPOINTMENT IS
THAT AFTER THAT CONFIRMTATION IS THAT I LEARNED ABOUT 10 MINUTES EARLY
THE SECURITY GUARD DID THIS VERY SAME THING TO A 3 YEAR OLD.

Reply


Wrong area by Aimeyir, the Rant Queen Wed April 18, 2007 @ 1:45 PM

Complain to the manager or Owner by CAT5e Thu April 19, 2007 @ 10:06 PM

so you admit..... by Skatergirl Wed May 16, 2007 @ 12:35 PM

skatergirl by betty boop Fri May 25, 2007 @ 7:02 PM

oh give ME a break by Skatergirl Sat June 9, 2007 @ 12:02 AM


Incident on April 1 2007 by stay cool Thu July 3, 2008 @ 2:01 PM
by KellyG Posted Sun March 11, 2007 @ 1:36 PM

I wish there was a better search for feedback. Example, if I wanted to
see the complaints from "Late airplanes", it would be nice to read
them all at once rather than have to go to each company and see what
they have on them.

Anyway, if you would make it available to search letters as well as
companies, that would be great!

Reply

SEARCH refinement by JERRY MIDLER Sat September 8, 2007 @ 1:25 PM


by papaspot Posted Sun January 28, 2007 @ 5:27 PM

I would like to vote "aye" to a couple of suggestions that have been
made.

1. Allow a limited amount of HTML--at least in personal blogs.
External links are a MUST. Images would be nice, too. I realize that
there would be some potential for inappropriate content, but I'm sure
(though I haven't looked) there's a "report abuse" link on every page.
(If not, that would be my third request.) I don't think PFB is ever
going to be even remotely competitive in the blog aspect of its site
as long as it only allows basic text.

2. Move some of the older posts here to a linked archive. This has
been suggested REPEATEDLY and I'm at a loss to understand why that
hasn't been done.

Reply


This IS the archive. The link to the new suggestion box is above. N/T by The New and Improved Brenda Sun January 28, 2007 @ 10:44 PM


The Suggestion Box link by papaspot Mon January 29, 2007 @ 6:56 AM


Yup, by The New and Improved Brenda Mon January 29, 2007 @ 8:16 PM
by Juicy Jade Posted Sat January 13, 2007 @ 3:34 PM

Do letters get deleted after sitting for a while? I mean, I spent
about 30 minutes typing a long letter and got to the next screen to
find it gone! How can I not waste my time next time?

Reply


Always do this: by vc Sat January 13, 2007 @ 4:59 PM

True but by Batman Sun September 30, 2007 @ 3:27 PM

Sign here please by Bill French Sun January 28, 2007 @ 7:59 PM
by dood man Posted Wed December 20, 2006 @ 3:41 PM

Ban and then shoot people who complain about spelling.

Reply


So says the guy... by Vigilante Erik Fri December 29, 2006 @ 11:02 AM


Uh oh n/t by >Leanne< Fri January 5, 2007 @ 9:53 AM

by nina37 Posted Sun December 3, 2006 @ 10:09 AM

I agree with the newbie section suggestion. I wrote a letter, but I
feel like I am getting nowhere, because I don't know how to get it
noticed.

Reply
by jackie spellens Posted Sat October 14, 2006 @ 9:27 AM

how about videos

Reply


......... by rxgirl Sat October 14, 2006 @ 11:35 PM

by Danielle Thomas Posted Thu October 12, 2006 @ 11:05 PM

Is there a newbie section here? I have tried to send to seperate
letters to Citi and am just not sure I am doing it right. A newbie
section would help. Also if you can add a confirmation page with a
tracking option it would help as well.

Reply


by DK Posted Wed October 4, 2006 @ 1:42 PM

It would be kind of cool if when a large issue, like say Walmart and
layaway, arises,there could be a standard "protest letter".
That way, the consumer could be heard and counted by the retailer,in
a coherant way.And we could have just one letter to debate the merits,
or lack thereof, of layaway.

Reply

Layaway by Ken V Thu October 5, 2006 @ 10:43 AM


Are you Kenneth by DK Fri October 6, 2006 @ 3:48 PM

Georgetti? by Ken V Sat October 7, 2006 @ 8:04 AM

gv nondairy creamer by KITTYCAT Fri May 4, 2007 @ 1:36 AM

by DK Posted Mon September 25, 2006 @ 2:23 PM

The thing I have found the most enjoyable about PFB is not necessarily
the letters, but the conversations they sometimes spark. Is
there/could there be a common blog or something where we could debate,
say,the social responsibility of large retailers, or the need for
layaway, or when, if ever, it is appropriste to ask for free stuff? (
or any thing else for that matter) We could all then be free to
debate, insult, make up with each other as we see fit without
distressing anymore OPs.

Reply


Sorry Chris by DK Mon September 25, 2006 @ 3:13 PM


Great post! by Venice Mon September 25, 2006 @ 5:30 PM

by Chris M Posted Fri September 22, 2006 @ 9:33 PM

First, this page is getting HUGR :) Can you save this off as an
archive with a link - kind of like an FAQ, and start over? :)

Second, I wanted to tell another member something, but realized you
can't really unless they unhide their info. So, that made me think
that it would be really cool to drop in a PFB Chat page on here so
those of us geeks that are around a lot can chat :)

Reply


Both really good ideas... by Ree Sat September 23, 2006 @ 5:24 PM


Private messages by papaspot Sun January 28, 2007 @ 5:13 PM


by Daniela Elefteriadis Posted Wed September 20, 2006 @ 10:35 PM

I replied to a post in the Mr. Helpful's Tip Jar and am wondering if I
put it in the right place...maybe it belongs here?
I also realized that maybe the person I replied to isn't an
administrator or something of that nature. If I barked up the wrong
tree, sorry!

The writing was done in a manner that seemed professional so I thought
I was reading something coming from PFB staff...

I don't know even if it was Venice I replied to or Dragonflygirl or
someone else...I feel stupid that I can't figure it out, but hey, at
least I am being honest! :)

Anyway here is my comment in case it's not the right person, because
though I can't follow the thread's beginning, what was said by the
poster about Venice really hit home.

******************

I think that it should be absolutely imperative that anyone responding
to a person's letter should talk about what they could do to improve
the letter and possible suggest methods to acheive satisfaction (seek
legal counsel, try this brand instead, etc). If they aren't going to
do that, they shouldn't be responding.

Can't that just be a simple tenent which is easily enforced...people
who are reported can have their comments reviewed and if they are just
bashing, after a warning, they are banned from making further comments
for a period of time. If they continue their barrage against posters,
they should be banned. It's not right that we come here to warn others
about our experience and try to get resolution from the
companies and we get insult added to our injury.

I truly hope this issue is addressed in a way that illicits some
change. While I am all for free speech, I for one wouldn't remain
part of a forum where I get attacked for being mad.

Sincerely,
Daniela Elefteriadis

*************************

Also, while I'm here (and if it's addressed somewhere else, point me
to where) why don't you list the mailing address and contact info for
the people the letters are going to anymore. I think I remember it
being included in the letter. I liked to think that I could use that
information and follow up with a strong feeling via snail mail as
well.

just wondering....

Reply


it does. by Alley Thu November 30, 2006 @ 12:51 PM

I agree! by adawnj Thu January 25, 2007 @ 1:30 PM
by Posted Wed September 20, 2006 @ 4:59 PM

I tried to complain about aig rip off, but your letter addresser did
not have one.

Reply


Actually... by PlanetFeedback's Mr. Helpful Wed September 20, 2006 @ 8:29 PM

Ouch. A little harsh... n/t by Starlight22203 Wed September 27, 2006 @ 1:25 PM
by Leah Tague Posted Wed September 20, 2006 @ 12:00 AM

i am not sure if this has been brought up, but one thing that
concerns me is how people are throwing out their phone numbers on
letters and making the letters public. i just read one about the
pictures, and she put her phone number on there.

while it should not be your responsibility to make sure people here
are using common sense(im not trying to throw that out as an insult,
but these days, you really shouldn't put your phone number up like
that), when it comes to this, i think maybe it should be against
policy to post a phone number in a public letter.

maybe if you can allow it only in a private letter, so only the
company the complaint is being sent to can read it, it would help the
situation a little bit more. it was just a thought though.

Reply

Hey by Prefect Zachary Wed September 20, 2006 @ 12:14 AM


Personal Information by Brennie Wed September 20, 2006 @ 9:40 AM


exactly by Alley Tue September 26, 2006 @ 2:21 PM

Personal responsibility by Gerald R Wed September 20, 2006 @ 11:36 AM


I agree with Gerald --PERSONAL ADULT RESPONSIBILITY by rxgirl Wed September 20, 2006 @ 12:22 PM

may be true by Leah Tague Wed September 20, 2006 @ 1:19 PM


No .....you made a good suggestion by rxgirl Wed September 20, 2006 @ 1:55 PM


There is no problem with your suggestion by PlanetFeedback's Mr. Helpful Wed September 20, 2006 @ 4:39 PM


by LadyMac Posted Tue September 19, 2006 @ 5:35 PM

When I read this site, I generally prefer to read the sometimes
wonderfully witty complaints, compliments and comments by PFB users.
I would rather not stumble across comments from people (like that
eLayaway person/company) who appear to be shamelessly promoting a
website that supposedly is in beta testing as an alternative to
Wal-Mart's layaway issue.

Can anything be done about it?

Unless, of course, this is a PFB sanctioned/approved/run web site. If
that's the case, I still don't think it's appropriate without a
disclaimer, but I will slink away silently.

Thanks.

Reply


Hi Lady by PlanetFeedback's Mr. Helpful Tue September 19, 2006 @ 5:45 PM


There is another post from elayaway.com at the bottom by rxgirl Wed September 20, 2006 @ 12:14 AM


Here is the link....to the elayaway link at the bottom of Ms.Moes letter by rxgirl Wed September 20, 2006 @ 12:55 PM

by Venice Posted Tue September 19, 2006 @ 2:32 AM

I have a suggestion for the letter generator. There should be a
warning that once a letter is posted as shared, it cannot be removed.
Maybe that would force people to seriously think about their
complaints and demands before subjecting themselves to critique and
possible criticism.

Also, when I get timed out while in the process of posting a new
comment in my blog, the login page should appear instead of losing
everything. If I don't remember to copy it first, I usually don't
rewrite it because I'm lazy.

Reply

by Brennie Posted Sun September 17, 2006 @ 10:54 PM

I hope this hasn't been asked before
::crosses fingers::

Ok I'm changing my avatar and in the alerts field on My Planet is says
that it's pending authorization but it's still showing my old avatar
on my profile page so is it my old avatar thats going to be approved
or can you guys see me new one? Also no avatar is showing on any of my
posts.

And about how long does it take for an avatar to be approved? I'll be
wanting to change mine often cause I'm indecisive =)

Reply


Hi Brennie by PlanetFeedback's Mr. Helpful Mon September 18, 2006 @ 1:21 PM


by Erin M. Posted Sun September 17, 2006 @ 7:05 PM

I wrote a few letters before PFB had its major overhaul. Those
letters are no longer listed in "My Planet." They can, however, be
found on the site by searching the shared letters. Since they're
still online, could there be a way to re-add them to my account? I
really like being able to see all the feedback I've left for each
company.

Forgive me if this has already been suggested, but I didn't see it
while skimming the 900+ comments!

Keep up the great work, PFB!

Reply


Hi Erin by PlanetFeedback's Mr. Helpful Mon September 18, 2006 @ 1:23 PM
by Shannon "the Princess" Posted Thu September 14, 2006 @ 4:30 PM

My suggestion is that users that do not support the Mission of this
site be removed from the site. I have made 2 complaints recently, only
to be attacked and called "a princess" and told my complaints were
invalid and ridiculous, as though I was trying to get a freebie. I was
given almost no constructive criticism. My complaints were
well-written and completely constructive and the least I deserve is a
member of this site is to be treated like a human being. There is no
point even keeping this site running if all it is is a forum for 5 or
6 people who have nothing better to do (such as those who replied to
my posting about United Airlines, if you need an example) to sit
around judging others and bashing them for expecting to receive good
service. Whoever mediates this site needs to set some guidelines on
feedback. "Venice" suggested I just don't post "these type" or
complaints (implying my complaints were ridiculous) which as far as I
am concerned defeats the whole purpose of this site. This site is not
only to help direct letters to recieve compensation for poor service
or errors, or recognize outstanding service, but to share experiences
and let others judge for themselves if they will patronize these
companies in the future. Not to invalidate others feelings on what
good service it. If you don't like what I wrote, then dont read it.

Reply


I never said or implied that your complaints were ridiculous by Venice Thu September 14, 2006 @ 5:59 PM

Hey so by Shannon "the Princess" Thu September 14, 2006 @ 8:16 PM


See, we can agree on something by Venice Thu September 14, 2006 @ 11:06 PM


I am the one who called her a princess...... by rxgirl Thu September 14, 2006 @ 10:41 PM


BTW by rxgirl Fri September 15, 2006 @ 10:09 AM

Arn't you by Mr. Mafia Thu September 14, 2006 @ 11:33 PM


Shannon by PlanetFeedback's Mr. Helpful Fri September 15, 2006 @ 1:41 AM


Hold up a second. by Nefarious Erik Fri September 15, 2006 @ 3:40 PM

I dont care anymore! by Shannon "the Princess" Fri September 15, 2006 @ 7:44 PM


I hope this means no more comments like this one. by Ree Sat September 16, 2006 @ 8:16 AM


Had enough?? n/t by rxgirl Mon September 18, 2006 @ 3:37 PM


I guess she did by Venice Mon September 18, 2006 @ 5:04 PM


Also... by Venice Mon September 18, 2006 @ 5:19 PM


Venice: by LadyMac Tue September 19, 2006 @ 11:28 AM


In a way, I am by Venice Tue September 19, 2006 @ 3:33 PM


I still, respectfully, disagree by LadyMac Tue September 19, 2006 @ 3:56 PM


BRAVO LadyMac by rxgirl Tue September 19, 2006 @ 5:37 PM


Venice by rxgirl Tue September 19, 2006 @ 12:52 AM
by Cindy1 Posted Wed September 13, 2006 @ 2:13 PM

First of all, I marked very dissatisfied on my letter (9/12-Delta
Dissatisfaction) and there is a smiley. My birthdate was listed
incorrectly when I know I chose it correctly. And what I really REALLY
want to know is where is the detail I took so much time to type out on
your initial complaint screen! Will Delta ever see that?? I went ahead
and wrote my general letter as directed as a follow-up but none of my
details are incorporated and I just want to make sure that they know
the details of my complaint or what is the point??

Reply


Hi Cindy by PlanetFeedback's Mr. Helpful Thu September 14, 2006 @ 11:56 AM

So I was apparently birn Nov 0000 by Brian Costello Sat January 12, 2008 @ 5:52 PM


by CandyPickletoes Posted Mon September 11, 2006 @ 2:36 PM

Mr. Helpful, would you be so kind as to include your email address on
your public profile? I was trying to find your email address to
report personal information in a shared letter so you could remove the
information but I got tired digging to try to find a post where you've
included your email address. I know I've sent you some before but I'm
being a bad girl right now and I'm viewing the website from work
(shhhh, don't tell) and don't have your address in my contacts list
here at work.

Anyway, the post is
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
290804

and if it hasn't already been fixed it includes very personal
information.

Reply


thanks for the heads up candy! by PlanetFeedback's Mr. Helpful Mon September 11, 2006 @ 5:47 PM
by Prefect Zachary Posted Sat September 9, 2006 @ 12:28 AM

I think that if you are quotting what someone is saying there should
be a special feature that lets us know this because it would make
things less confusing. Maybe it can be in a different colour or font.
Or in a box like thing so that you know that you are quotting someone
and not making the remark yourself.

Reply

by Vidray2K6 Posted Wed September 6, 2006 @ 2:52 PM

Kind of a petty one (low priority), but why doesn't my avatar update
correctly? From "far away" (smaller) it looks like my new blue avatar,
but when I click a response (bigger) it goes back to my old red
avatar.

Smiles to you and thank you.

Reply


by Vidray2K6 Wed September 6, 2006 @ 2:55 PM


Sorry Vidray by PlanetFeedback's Mr. Helpful Wed September 6, 2006 @ 4:20 PM


Hey, it works now! by Vidray2K6 Fri September 8, 2006 @ 11:29 AM


by MA Loper Posted Wed September 6, 2006 @ 9:25 AM

Hey you inciter of Ladies Jello-Wrestling! ; )

Just wondering, when PFB took over YGH years (and years and years)
ago, did they acquire/store any of the old letters from that site?

I know there have been MANY changes in the site since then.

Not that it's a big deal or anything, I was just curious if my early
foray into consumerism had been preserved for posterity! (LOL!)

Reply


I thought they did by Leanne L Wed September 6, 2006 @ 2:23 PM


Hi MA by PlanetFeedback's Mr. Helpful Wed September 6, 2006 @ 5:44 PM

by Venice Posted Tue September 5, 2006 @ 1:56 AM

I know you got your hands full, but I would like to request help on
behalf of CrazyRedHead because she is not sure how to explain the
problem to you.

CrazyRedHead's personal blogger and public profile are not integrated.
Here are the links:

This is CrazyRedHead's personal blogger:

http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=

288966&reply_id=38401#anchor38401

And this is her profile:

http://www.planetfeedback.com/index.php?level2=account_public&user_id=

631642


Is there anything you can do to fix it?



Reply
by SueandMikeW Posted Tue September 5, 2006 @ 1:07 AM

On August 31st I emailed Mr.Helpful after I discovered a member was
posting nasty things about me in another members blog. Many times he
has stated that if you see a post you think needs to be removed you
should email him. Well thanks for nothing, "Mr. Helpful". You
completely IGNORED me and the nastiness is still posted. If I sound
upset I am. I have never interacted with this "Zachary" before and yet
he went and posted hateful things about me in Alley's blog. Why? I
have no idea. Here is the text of the IGNORED email. I guess the moral
of the story is Mr. Helpful couldn't care less!

Hi...
Look, I know Zachary is a kid and all, and that's cool. I think it's
great that a child is so interested in consumer issues. However, I
don't think
it's cool that he is posting nasty messages about me on Alley's blog
attacking me for the posts I've made on the Suggestion Box. Can
something be done? I don't recall calling anyone a "condescending
jerk" ...in fact the worst thing I can remember saying is that Gino's
advice in the Verizon and
old people letter was useless because he went on about how he
understands that sometimes a bill doesn't get paid and what the letter
writer should do when the letter writer clearly stated the phone line
needed to be fixed, not that a bill was past due. A little harsh, yes,
but nothing compared to the venom I've seen in replies to other
letters. I was going to post this under Marge's complaint about
Zachary but I felt it would be more appropriate to contact you
directly. Thank you!

SueandMikeW


Reply

Zachary's post by SueandMikeW Tue September 5, 2006 @ 1:14 AM


Hi Sue And Mike by PlanetFeedback's Mr. Helpful Tue September 5, 2006 @ 1:47 AM

Favoritism by SueandMikeW Tue September 5, 2006 @ 3:02 AM


Favoritism? by *Brenda* Tue September 5, 2006 @ 7:17 AM


You did, however by LadyMac Tue September 5, 2006 @ 9:06 AM


Oh, that's riiiiggghhhttt by tickytack Thu September 7, 2006 @ 9:12 AM


Holy guacamole, batman!! by Brightie Tue September 5, 2006 @ 1:34 PM


*Clap, Clap* by Tracy M Tue September 5, 2006 @ 2:24 PM


Hmm... by Nefarious Erik Tue September 5, 2006 @ 2:36 PM


I agree with... by Venice Tue September 5, 2006 @ 3:30 PM


But of course, you agree... by Tracy M Tue September 5, 2006 @ 3:40 PM


Actually... by Ree Tue September 5, 2006 @ 11:15 PM


Snd there are a lot of us that DON'T clique together by Brightie Wed September 6, 2006 @ 7:01 AM


Sorry, I tend to make light of most things. by Tracy M Wed September 6, 2006 @ 9:42 AM


But of course... by Ree Wed September 6, 2006 @ 5:33 PM


I missed this point... by Ree Wed September 6, 2006 @ 5:37 PM


Who are you saying is in a clique?? by Brightie Wed September 6, 2006 @ 8:41 PM


Are you implying something? by Ree Wed September 6, 2006 @ 9:13 PM


I'm not inferring anything... by Brightie Wed September 6, 2006 @ 9:16 PM


Ah... by Ree Wed September 6, 2006 @ 9:29 PM


See, I'd write you a thank you letter for this comment if I could! :o) by Brightie Wed September 6, 2006 @ 9:15 PM


Hmmmm.... by LadyMac Tue September 5, 2006 @ 3:43 PM


Needs to be... by Tracy M Tue September 5, 2006 @ 3:49 PM


Not just calling him out by LadyMac Tue September 5, 2006 @ 3:58 PM


I think I remember seeing the Suggestion Box in the Top 20 (n/t) by Venice Tue September 5, 2006 @ 6:25 PM


How did I miss this? by mary jo Wed September 6, 2006 @ 7:51 PM


Mary Jo by Venice Fri September 8, 2006 @ 12:15 AM


Oh yeah. by mary jo Mon September 11, 2006 @ 12:30 AM


That's why I quoted you in Ree's profile... by Venice Mon September 11, 2006 @ 11:59 PM


Does Mr. Helpful care? Let me think... tick tock-tick tock by Venice Tue September 5, 2006 @ 3:16 AM


Took you longer than it me... ;) by LadyMac Tue September 5, 2006 @ 8:31 AM


That's because I know him longer!... hahaha (just kidding) by Venice Tue September 5, 2006 @ 3:31 PM


Nah by LadyMac Tue September 5, 2006 @ 3:44 PM


No fighting over Mr. Helpful! n/t by Leanne L Tue September 5, 2006 @ 6:50 PM


Oh, I dunno... by Brightie Tue September 5, 2006 @ 7:38 PM


How much by Leanne L Tue September 5, 2006 @ 8:41 PM


Well, these ladies are priceless.... by Brightie Tue September 5, 2006 @ 9:55 PM


But then by Leanne L Wed September 6, 2006 @ 12:02 AM


Wait a minute! Wait a minute! by Venice Wed September 6, 2006 @ 1:10 AM


ROFLMAO!! by Brightie Wed September 6, 2006 @ 6:51 AM


Venice by Leanne L Wed September 6, 2006 @ 8:47 AM


Believe me... by Venice Tue September 5, 2006 @ 6:50 PM


Save by Leanne L Wed September 6, 2006 @ 8:51 AM


I think... by DK Tue September 5, 2006 @ 2:54 PM


Well, this poor horse is nearly dead.. by RebeccaBee Wed September 6, 2006 @ 12:58 AM


Not dead yet, RebeccaBee by Brightie Wed September 6, 2006 @ 7:06 AM


They're having by Leanne L Wed September 6, 2006 @ 8:54 AM


er.... by PlanetFeedback's Mr. Helpful Wed September 6, 2006 @ 1:50 PM


Ohhh...we love you... by Tracy M Wed September 6, 2006 @ 2:01 PM


Do ya think by Leanne L Wed September 6, 2006 @ 2:19 PM


With all due respect, Mr. Helpful by LadyMac Wed September 6, 2006 @ 2:08 PM


It's amazing by Leanne L Wed September 6, 2006 @ 2:10 PM


OMG by Leanne L Wed September 6, 2006 @ 2:13 PM


Who else can we bring into by Leanne L Wed September 6, 2006 @ 2:16 PM


I'll volunteer... by LadyMac Wed September 6, 2006 @ 2:18 PM


I knew that wouldn't be too difficult! ;) by Leanne L Wed September 6, 2006 @ 2:21 PM


I think me and Deb... by Tracy M Wed September 6, 2006 @ 2:39 PM


Too late, old woman ;) by LadyMac Wed September 6, 2006 @ 2:47 PM


Tag team!!! by RebeccaBee Wed September 6, 2006 @ 3:02 PM


OMG!!! by Tracy M Wed September 6, 2006 @ 3:59 PM


If we each now get two matches... by LadyMac Wed September 6, 2006 @ 4:06 PM


Sure thing... by Tracy M Wed September 6, 2006 @ 4:09 PM


Woohoo!! by RebeccaBee Wed September 6, 2006 @ 7:21 PM


Ewwwwwwwwwwwwww by LadyMac Fri September 8, 2006 @ 11:17 AM


OMG! by MA Loper Wed September 6, 2006 @ 3:48 PM


Ok, I'll jump into the pudding vat, IF... by Brightie Wed September 6, 2006 @ 8:45 PM


Yeah... by LadyMac Thu September 7, 2006 @ 10:11 AM


Not *replaced*... by Brightie Wed September 6, 2006 @ 8:51 PM


I'll set up the video by RebeccaBee Wed September 6, 2006 @ 2:59 PM


It'll be a by Leanne L Wed September 6, 2006 @ 4:19 PM


OOoooo by Brightie Wed September 6, 2006 @ 8:49 PM


*Pumps fist in air* by RebeccaBee Wed September 6, 2006 @ 9:30 PM


Planet *FEED*Back 2006... by Brightie Wed September 6, 2006 @ 9:52 PM


Hi SueandMikeW by Gino Version 1.2 Wed September 6, 2006 @ 9:06 PM

You don't recall calling someone a condescending jerk here's the proof. by Prefect Zachary Sat September 9, 2006 @ 12:24 AM


whew threw me for a loop for a second there ...... but I agree Zach by Gino Version 1.2 Sun September 10, 2006 @ 3:40 PM


That is super interesting! by dragonflygrrl Thu September 14, 2006 @ 2:12 PM


wait wait.. by Alley Mon September 11, 2006 @ 8:29 PM


by Iconophiliac Posted Sun September 3, 2006 @ 10:39 PM

In the PETA/KFC discussion letter a post I took much interest in was
deleted. It was posted by IluvmyDobes (yes?) and it was in regards to
PETA supporting groups to blow up buildings in which animal testing is
done.

Just curious seeing as there was nothing abusive in it and there
couldn't be anything slanderous as the original letter remains
intact... what's the deal?

Reply


Hi Icon by PlanetFeedback's Mr. Helpful Mon September 4, 2006 @ 2:56 AM


Ooooh by Iconophiliac Mon September 4, 2006 @ 7:49 AM


But that's the tools they've got... by Brightie Tue September 5, 2006 @ 1:47 PM


The thing is by Iconophiliac Wed September 6, 2006 @ 8:49 PM


Offer to build it! by Brightie Wed September 6, 2006 @ 9:56 PM


I've offered to help them by Iconophiliac Thu September 7, 2006 @ 8:19 AM


What is wrong with *me*?? by Brightie Thu September 7, 2006 @ 8:33 AM


They know what needs to be fixed by Iconophiliac Thu September 7, 2006 @ 9:18 AM
by Leigh Fox Posted Fri September 1, 2006 @ 3:57 PM

The search needs to be fixed so you can view by company name. The
feature now either says there is "no matches" or you get a mish mash
of random letters, on every subject/company besides the one you
searched for.

Do you remember back in the day when you would search for Best Buy &
it would pull up all the letters from Best Buy? Even better yet, you
could click on a link to see the companies overall ratings & levels of
satisfaction in different categories. PLEASE BRING THIS FEATURE BACK!

I used to use this site a lot before you made the changes, but haven't
used it since. I not only wrote letters to complain, praise & suggest.
But I also used PF to do research prior to making purchases or
choosing to do business with companies.

I come back every so often to see if you have fixed the search problem
only to find that you haven't. I have checked the suggestion box
thread every time only to find similar complaints to mine.

I really can't imagine why this hasn't been taken care of by now. I
see you have added a Google search option, but haven't fixed this
annoying issue. I guess I may have to write one last letter. It will
be a complain letter to you, Planet Feedback.

Reply


Hi Leigh by PlanetFeedback's Mr. Helpful Fri September 1, 2006 @ 4:27 PM

Thanks for the clarification . . . by Leigh Fox Sat September 9, 2006 @ 10:46 PM

by *Brenda* Posted Thu August 31, 2006 @ 4:21 PM

I don't know if this was intentional or not but when I got the
newsletter I also got 8 pictures used on here as an attachment. I got
a picture of crackerbarrel, a satellite dish, danskins, you get the
idea.

Was there a reason for that or were they just along for the ride? :-D

Reply


by Alley Posted Tue August 29, 2006 @ 2:26 PM

ok i APOLOGIZED... but there would be a filter filtering out all the
BS letters on here.. and there would be NO problemo.:)

Reply
by Marge S. Posted Thu August 24, 2006 @ 10:29 PM

I'd like to request that this site NOT be open to children. There is
too much potential for abuse-you ask for a lot of personal info when
signing up and it's actually illegal for you to ask a child for it
anyway. There is one child on here names Zachary who really should be
banned. Most of his replies to letters are either totally off the
mark, rude, inappropriate, or just plain ignorant.

Reply


Marge, if you're not Zach's mom... by Brightie Fri August 25, 2006 @ 12:11 PM


Brightie by Evil Amanda Tue August 29, 2006 @ 3:07 PM


Hi Marge by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 1:38 PM


Zach's comments by Venice Sat August 26, 2006 @ 12:43 AM


It's fine and legal for companies to exploit this market segment... by Gino Sun August 27, 2006 @ 4:47 PM

Marge by Prefect Zachary Sun August 27, 2006 @ 11:18 PM


Zach by Venice Mon August 28, 2006 @ 1:07 AM

Not you Marge by Prefect Zachary Mon August 28, 2006 @ 11:06 AM


MARGE! by MA Loper Wed August 30, 2006 @ 5:30 PM


Marge by tickytack Thu August 31, 2006 @ 4:53 PM
by sarah connor Posted Thu August 24, 2006 @ 7:51 PM

I am dishearted to see so many nasty members of your site. My God, if
I had a complaint about a company, I definitely wouldn't use this site
to distribute it. You have users, like "Alley," who attack at nothing
(she is so much better than anybody else...obviously). She is horrible
in my opinion and unless it is her being wronged, everything she
suggests is "suck it up and die." No matter what anybody posts, she is
hateful to the max. This is one of your regulars that you obviously
support. To me, she, and many others, are sickening. I thought this
site was about some kind of support...but the only support is giving
nasty people a chance to spread their criticism and hate to everybody
and everything.

Case in point: Man writes a nice letter to a restaurant because his
steak was not done to his liking. He asked nothing, no freebies,
nothing, just wanted his complaint to be acknowledged. This Alley
person writes "suck it up and stop yer whining." Wow, that's
compassionate, huh?

Another writes about a filthy McDonalds, fully stating that they went
inside after being in the drive in lane. Alley immediately writes
about how could they be so stupid as to see what's inside when they
were in the drive in lane??? Who isn't reading here. I find her
appalling and disgusting. Yet, you applaud her as a member and so do
other members. I don't get it.

Shame on you!

Reply

I agree by SueandMikeW Thu August 24, 2006 @ 10:50 PM


It hurts, but I agree, too. by Brightie Fri August 25, 2006 @ 12:08 PM


Hi Sarah by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 1:43 PM

Maybe Not "Applauded" but you do seem to condone them! by SueandMikeW Fri August 25, 2006 @ 3:57 PM


Technically, by LadyMac Fri August 25, 2006 @ 4:18 PM


Big Bucks by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 7:24 PM


:) by LadyMac Fri August 25, 2006 @ 8:44 PM


im not the only one.... by Alley Wed August 30, 2006 @ 11:23 PM


Sue by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 7:32 PM


Sarah... by dragonflygrrl Sun August 27, 2006 @ 11:37 AM

Dragon by sarah connor Sun August 27, 2006 @ 1:38 PM


I'm sorry to hear that. by dragonflygrrl Sun August 27, 2006 @ 4:48 PM

Dragon: Is There Support Without Having to Write a Letter? by sarah connor Sun August 27, 2006 @ 7:22 PM


Sarah by Venice Mon August 28, 2006 @ 12:45 AM


What she said... by dragonflygrrl Tue August 29, 2006 @ 2:44 PM


excuse me but... by Alley Wed August 30, 2006 @ 11:15 PM

by SueandMikeW Posted Thu August 24, 2006 @ 3:21 PM

Can you pleases stop filling the 15 Minutes of Fame with this stuff? I
thought this site was about LETTERS?
Not all of us have fancy new computers, IPods, or high speed access. I
suggest you put the videos and stuff in their own section. Call it
Multimedia Feedback or Interactive Feedback. That way people who like
that stuff can use it, and those who prefer reading the letters can. I
think it's really unfair that you are replacing letters with videos.

Also, how do you choose letters for the 15 Minutes of Fame? I've seen
many well written letters with excellent points that get ignored while
letters that are downright illiterate, were written with the obvious
intent to just get freebies, or just have really frivolous complaints
constantly make the 15 Minutes of Fame.

Reply


I happen to like the videos... by Brightie Fri August 25, 2006 @ 12:06 PM


I agree Brightie by Gino Version 1.2 Sun September 3, 2006 @ 10:28 PM


Hi Sue And Mike by PlanetFeedback's Mr. Helpful Fri August 25, 2006 @ 1:37 PM

by darci Posted Thu August 24, 2006 @ 1:37 PM



I now get the point of having you letter "go public" (didn't at
first,
Duh).Is there a way to make it so a letter writer can submit their
letter for critique, edit it and then send it to the intended party?
In my case I wrote an angry, stupid letter to Target that, had it
been
written properly, might have meant something. As it was, I sent it
only to have the letter as well as my concerns pooh-poohed.If that
letter had been a "draft" of sorts, Target might not think that I am
just some overtired, stressed out crazy woman with nothing better to
do than complain about shoes on the floor!
Thanks-


Reply

Reply


Didja try emailing them and asking them to edit it?? by Brightie Fri August 25, 2006 @ 12:14 PM


Ummm noo by darci Fri August 25, 2006 @ 1:22 PM


The point I was trying to make was by darci Fri August 25, 2006 @ 3:35 PM
by Mark Minor Posted Wed August 23, 2006 @ 8:30 PM

I just revisited PlantFeedback after a long time away, and have a few
suggestions to make the process work better. Under its previous
incarnation, I had tried PFB a few times, but didn't have useful
results. While I feel the PFB concept has a lot of promise, I see
some issues of execution.

First, PFB should be checking back with the consumer to see if the
company responds and if the response is satisfactory. As a case in
point, I had submitted a shared letter about a trouble getting a
retailer to honor their sale flyer. Though the company did respond,
all they did was say "hopefully we can serve you better next time."
Talk about incredibly lame. Other consumers should have a way to know
that this particular retailer really doesn't address complaints.

Second, PFB should make sure that the email addresses they send shared
letters to are valid, and have a mechanism to deal with ones that
aren't. As a case in point, I submitted a shared letter, which
bounced back to me as having an invalid email address. I notified
PFB, whose suggestion was to print the shared letter and mail it to
the company in question myself. In that situation, PFB denied itself
the chance to correct that email address, and thus denied itself the
chance to serve other customer better in the future.

Good luck on the relaunch of your web site, and thank you for your
consideration of my thoughts.

Mark M.

Reply


i agree but.. by Alley Thu August 24, 2006 @ 5:15 PM


:( by darci Thu August 24, 2006 @ 5:41 PM


If a letter bounces back by Brightie Fri August 25, 2006 @ 11:58 AM


Hi Mark I agree....let the team know of wrong addresses....and a little extra step that works for me... by Gino Fri August 25, 2006 @ 9:48 PM

by Martin Ezelle Posted Tue August 22, 2006 @ 1:09 PM

I did not expect to see my full name appear in my reply to a posting.
Can I remove it? Maybe I missed it, but perhaps you should be more
clear about the disclosure of personal information on your site. I
did not want my full name disclosed.

Reply

steps to take by Gerald R Wed August 23, 2006 @ 1:06 AM


Go to your letter, copy and paste it's exact address from the address bar, paste it into an email and send it to support@planetfeedback.com by Brightie Wed August 23, 2006 @ 10:43 PM

by Gino Posted Sun August 20, 2006 @ 5:35 PM

What I'd like to see is a button (dead link would be fine...or
something that takes them to Disney or some happy place) but just a
button that says "Undo Shared Letter" with the words "I didn't
understand fully what the words "'Yes, I would like to share my letter
publicly on the PlanetFeedback site
for others to review, critique and discuss. My letter may also be
considered for "15 minutes of Fame" the most popular area on
PlanetFeedback. This also allows consumers to reinforce or add
comments to
your letter.'" meant when I clicked the little box thingy after
censoring out private information.

It would keep them occupied, and cut down on name calling and general
poor behavior.

Reply


hahahahaha! by Iconophiliac Sun September 3, 2006 @ 9:40 AM

by Ronald Rodrigue Sr Posted Sat August 19, 2006 @ 9:49 PM

I would like to see Planet feedback come up with an address for the
United States Postal Service. Have a couple of major complaints I
would like to lay on them. Calling and talking to someone is like
talking to the wall.

Ron

Reply


Post Office Address by darci Mon August 21, 2006 @ 8:25 AM


by Leanne L Posted Sat August 19, 2006 @ 4:47 AM

In our personal blogs if we post something we later decide we wanted
to delete it, for whatever reason, we should be able to do so
especially being the writer of which is to be deleted.

Reply

Yes by Gerald R Sat August 19, 2006 @ 12:22 PM


Until That Happens by PlanetFeedback's Mr. Helpful Sat August 19, 2006 @ 12:31 PM


Please... by Venice Sat August 19, 2006 @ 3:11 PM

by rxgirl Posted Sat August 19, 2006 @ 1:30 AM

That appears at the bottom of each post to a shared letter. Some of
these are getting out of hand. I have reported a few to Mr. Helpful
but it would be much easier if we could just click report and then the
powers that be at Planetfeedback could review. Or some variation....

I would also like to ask can we have an internal email so that we can
e-mail each other within the confines of this site? For example if I
wanted to send a message to LadyMac I could just send her an internal
email within the site instead of posting to her blog for all to see?

Okay last one for now :) can we get a spell check button that appears
(should be mandatory) before the post button? Must click on spell
check before you get to the post button? Very similar to ebays system
on their Answer Center....

Sorry for all this at once----just be saving up for awhile I guess LOL
:)

Reply


Excellent Suggestions by PlanetFeedback's Mr. Helpful Sat August 19, 2006 @ 12:28 PM


Rxgirl by LadyMac Mon August 21, 2006 @ 7:59 AM

by Venice Posted Sat August 19, 2006 @ 1:10 AM

So, it looks like the "Bread" letter is gone too, I assume at the
request of the letter writer.

I wonder why so many people lately feel the need to have their letter
removed.

Something to think about.


Reply


Removal Of Letters by PlanetFeedback's Mr. Helpful Sat August 19, 2006 @ 12:23 PM


You are absolutely correct... by Venice Sat August 19, 2006 @ 2:44 PM

You really are a hypocrite venice. by Shannon "the Princess" Thu September 14, 2006 @ 4:42 PM


dragonflygrrl's two cents... by dragonflygrrl Tue August 22, 2006 @ 11:57 AM


Is it too late to add a suggestion here? by darci Thu August 24, 2006 @ 9:39 AM


That is a fantastic suggestion! by dragonflygrrl Thu August 24, 2006 @ 11:01 AM


That really is a great idea! (n/t) by Venice Sat August 26, 2006 @ 1:13 AM


by LadyMac Posted Mon August 7, 2006 @ 12:05 PM

Admittedly, I am probably making too much of this. But it's my job.

I think the pictures you have been placing next to letters are a
fantastic idea. Please just be sure you are not using
copywrighted/trademarked images. They could be someone's intellectual
property and the last thing you want is a cease and desist letter.


Reply


Sigh by LadyMac Mon August 7, 2006 @ 1:35 PM


But That's No Problem by PlanetFeedback's Mr. Helpful Mon August 7, 2006 @ 2:31 PM


Sigh by LadyMac Mon August 7, 2006 @ 4:12 PM


Personal pictures by Elaine Williams Mon August 7, 2006 @ 8:54 PM

Are people able to take pictures from another...... by Gerald R Mon August 7, 2006 @ 11:47 PM


I noticed that... by Venice Wed August 9, 2006 @ 12:43 AM


Right click snatch. by Brightie Thu August 10, 2006 @ 10:52 AM


For someone... by Venice Fri August 11, 2006 @ 1:05 AM


3,000 pictures of Bo? by LadyMac Tue August 15, 2006 @ 3:21 PM


Wait! Let me check................. by Venice Wed August 16, 2006 @ 2:07 AM
by SueandMikeW Posted Sat August 5, 2006 @ 11:07 PM

I was more than a little annoyed when I logged on tonight and checked
out the Top 20. I saw several titles I hadn't seen before and thought
"FINALLY there are some new letters!" WRONG! Why did you go and change
the titles on a bunch of letters that had already been there for
weeks?? Not only is it misleading but it gives new life to some
letters that defintely need to be just plain deleted all together
(i.e. Children not wanted). It's one thing to change them as they go
up there, but to do so after they've been there for weeks is sneaky
and wrong!

Reply


Hi Sue And Mike (And Everyone Else Who Thinks The Same Thing) by PlanetFeedback's Mr. Helpful Sun August 6, 2006 @ 12:12 AM


Sneaky? by Venice Sun August 6, 2006 @ 7:58 PM


Changing titles by *Brenda* Sun August 6, 2006 @ 10:32 PM


And Thus They Shall by PlanetFeedback's Mr. Helpful Mon August 7, 2006 @ 12:44 AM


My Hero! by A Nicer Amanda Fri September 8, 2006 @ 12:05 PM

by rxgirl Posted Sat August 5, 2006 @ 12:47 AM

Fairywithfangs offered you all a dollar to make it go away!! I also
offer a dollar now that is 2 whole dollars --what is it going to take
Mr. Helpful for you to be-- well--helpful with making this all just go
away?

:)

Reply

I'll give 5 dollars. by Lisa Smith Sat August 5, 2006 @ 1:46 AM


Sorry Gang by PlanetFeedback's Mr. Helpful Sat August 5, 2006 @ 4:16 AM


by rxgirl Posted Sat August 5, 2006 @ 12:38 AM

GO AWAY ALREADY!! I know it is picked by the computer based on the
number of replies or something like that BUT MR. Helpful--if you would
like to be REALLLLLY Helpful please smash said computer with a sledge
hammer already!!

PS and I will also give you a dollar just like alyeria!!

:)

Reply

by Venice Posted Mon July 31, 2006 @ 6:29 PM

Since we all know how much everyone loves Mr. Helpful's Tip Jar, why
not have a PFB Member's Tip Jar, where we can casually recommend or
warn each other about products, services, etc., if a formal letter
isn't necessarily required?

Reply


Actually... by PlanetFeedback's Mr. Helpful Tue August 1, 2006 @ 12:11 AM

by eydie Posted Sun July 30, 2006 @ 11:54 AM

could you please change the top 20 letters more frequently and have
better ones to begin with? Most of them are just online panhandling,
gimme free stuff. I'd like to see more articulate letters, dealing
with problems where they don't want it solved with a freebie. Also,
some of the top letters won't die. They move down a notch and then
back up. There should be a cut off period.

Reply


Hi Eydie by PlanetFeedback's Mr. Helpful Sun July 30, 2006 @ 3:36 PM


by dragonflygrrl Posted Sun July 30, 2006 @ 1:03 AM

This is a wonderful idea I got from Janell:

Why don't we have a page on how to resolve complaints that maybe don't
merit a letter to corporate? The exact phrase she used in her post
was "resolution guide," and I think it would be super helpful for
certain people who maybe want to get a complaint settled but
erroneously think that a letter to corporate is the only way to be
heard. The original suggestion was posted by Janell in the
"McDonald's two nuggets short of a full order," letter, and I think it
might cut down on the number of, "It took too long to get seated," and
"My food was nasty," letters.


Reply


Great Idea by PlanetFeedback's Mr. Helpful Sun July 30, 2006 @ 3:19 PM

by Venice Posted Fri July 28, 2006 @ 7:41 PM

Okay, this has been bothering me, and I am finally forced to reveal my
total lack of competence by asking.

Is there a difference between someone's profile and personal blogger?
I was talking to CrazyRed in her personal blogger, but now all I can
find is her profile with no comments.

Do I have a personal blogger separate from my profile, and if I do,
could someone please tell me where it is?

I'm so confused. Please help me.

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Venice.... by PlanetFeedback's Mr. Helpful Fri July 28, 2006 @ 9:36 PM


No pictures of Johnny...just Bo! by Venice Fri July 28, 2006 @ 10:53 PM


You know...hmmm... by dragonflygrrl Sat July 29, 2006 @ 10:15 AM


You're right about the "Expand All" by Venice Sat July 29, 2006 @ 3:04 PM

by Venice Posted Fri July 28, 2006 @ 5:43 PM

I am enjoying all the colorful pictures being placed on the letters.
Great idea!

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by dragonflygrrl Posted Thu July 27, 2006 @ 4:22 PM

I know this has been discussed and suggested before, but there are
currently at least two letters posted publicly that include personal
information. In one of them the letter writer has thoughtfully
included her full name, address, and phone number. In the other, the
letter writer has posted the personal cell number of a salesperson he
is displeased with. In the first case, it seems perhaps the herd
needs thinning, but the other letter really bothers me. Is there no
way to be more emphatic about the need to remove identifying info from
these letters before they are posted? Please? For me? :)

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hi dragon by PlanetFeedback's Mr. Helpful Fri July 28, 2006 @ 12:36 AM


You got it, Mr. Helpful... by dragonflygrrl Fri July 28, 2006 @ 10:13 AM
by isdlck Posted Wed July 26, 2006 @ 5:40 PM

Re Shared letters, If you do not have a Company in your Database do
you still post those letters so that other customers will be aware of
how "as seen on TV" companies scam you and do not live up to their
ads.

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Hi by PlanetFeedback's Mr. Helpful Wed July 26, 2006 @ 9:13 PM
by wbreagy Posted Mon July 24, 2006 @ 9:39 AM

I wrote the letter to Kroger about the "Kiddie Carts". The initial
responses were thoughtful and addressed the topic of the original
letter, whether they were in agreement or not. However, after a few
days the responses strayed further and further from the original topic
and became little more than some tasteless jibes between a couple of
people.
My concern is that posts like those detract from the credibility of
the original letter.A company reviewing the posts may feel that people
who use Planetfeedback are not bringing up serious issues.
My suggestion is that responses to shared letters be limited to just
one or two posts per person. That might eliminate the back and forth
bickering, flirting or whatever is going on. I think some changes are
needed if this is remain a serious site for contacting companies.

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I am one of those "tasteless" people... by Venice Mon July 24, 2006 @ 7:47 PM


I don't think by Iconophiliac Tue July 25, 2006 @ 8:03 AM


Some thoughts... by dragonflygrrl Thu July 27, 2006 @ 4:13 PM


ruh roh... by PlanetFeedback's Mr. Helpful Thu July 27, 2006 @ 7:56 PM


Dgrrl... by Venice Thu July 27, 2006 @ 11:27 PM


Gotcha... by dragonflygrrl Fri July 28, 2006 @ 10:16 AM

my point was by wbreagy Fri July 28, 2006 @ 10:45 AM


Agree to disagree? by dragonflygrrl Fri July 28, 2006 @ 12:38 PM

We're not far apart by wbreagy Fri July 28, 2006 @ 3:06 PM


I guess I just don't like the idea... by dragonflygrrl Fri July 28, 2006 @ 3:43 PM

I could agree if you could point me to such a thread by wbreagy Fri July 28, 2006 @ 4:09 PM


I can't decide... by Venice Fri July 28, 2006 @ 7:29 PM

Could we be proving a point? by wbreagy Fri July 28, 2006 @ 7:56 PM


See, and I think we are advancing the subject... by dragonflygrrl Fri July 28, 2006 @ 10:56 PM

You haven't wasted my time by wbreagy Sat July 29, 2006 @ 8:22 AM


I see what you mean... by dragonflygrrl Sat July 29, 2006 @ 10:13 AM


I still can't decide by Venice Sat July 29, 2006 @ 3:34 PM


by Chris M Posted Sun July 23, 2006 @ 3:25 PM

Is the Dollar Store thread now gone too???

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You're right by Venice Sun July 23, 2006 @ 5:01 PM


Letter Removal by PlanetFeedback's Mr. Helpful Sun July 23, 2006 @ 10:50 PM


Thanks for the explanation (n/t) by Venice Sun July 23, 2006 @ 11:33 PM

I have a feeling that by Prefect Zachary Mon July 24, 2006 @ 12:07 AM
by julie jones Posted Sat July 22, 2006 @ 7:58 PM

I tried to update the info in myplanet regarding that I got a response
back from safeway and there is no way that I can do anything with the
info that I receieved regarding my last message sent. I can't update
the progress and somehow let you know.


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Hi Julie by PlanetFeedback's Mr. Helpful Sun July 23, 2006 @ 1:30 AM
by Marty5223 Posted Fri July 21, 2006 @ 8:32 PM

Could you add a spell check on your letter writing page. It is so
easy to get so involved in a letter that you you simply don't see the
mistakes until after it appear in letter format!

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I agree! n/t by dragonflygrrl Thu July 27, 2006 @ 4:16 PM


by Brightie Posted Thu July 20, 2006 @ 10:42 PM

I think we should have a way for site users to suggest 15 minute of
fame letters. It'd be cool to have some feedback into the letters
that go up! :o)

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by The Original Nethead Posted Wed July 19, 2006 @ 6:17 PM

This is not a timeout error, and I'm not the only one experiencing
this. I just tried to write a letter, only to reach a blank screen
where the login/submit page should have been. I had the text copied
to clipboard and tried again from the main page. The same thing
happened; it couldn't have been a timeout problem since the second run
took about two minutes. It has been happening ever since I found out
the site was live again and tried to write my first letter.

In the words of Charlie Brown: ARGGGGGH!

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by Iconophiliac Posted Fri July 14, 2006 @ 6:26 PM

It has been brought to my attention a few posts from a certain blog
have been deleted, despite lack of abusive content.

Mr Helpful, I'm counting on you to be helpful once again :)

Would you mind confirming this and/or explaining this?


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Need More Info by PlanetFeedback's Mr. Helpful Sat July 15, 2006 @ 2:03 PM


Yikes, you really delete that much? by Iconophiliac Sat July 15, 2006 @ 5:24 PM


I Dont Mind Explaining Moderating Decisions by PlanetFeedback's Mr. Helpful Mon July 17, 2006 @ 12:53 PM


Maybe I can help by vc Mon July 17, 2006 @ 7:35 PM


Additional Information by PlanetFeedback's Mr. Helpful Mon July 17, 2006 @ 8:30 PM


by Chris M Posted Fri July 14, 2006 @ 3:45 PM

Could we please get a better search function?

I tried to search shared letters for Kia and it said no matches. I
put in Kia Motors and it brought up all kinds of matches, but for
General Motors (I suppose it word matched the Motors part).

Before this, I have tried General Motors and ended up with a listing
of letters from General Motors, General Electric, etc

It would also be great to have a page that shows all of the new
letters for that day (or past 24 hours), including ones with active
discussion in the same time period.

Regardless, thank you for this service.


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by Iconophiliac Posted Mon July 10, 2006 @ 11:02 PM

Is it against any of the rules of pfb for a user to create more than
one account for themselves to use?

I ask because this is a rule at many other online communities.

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Hi Icon by PlanetFeedback's Mr. Helpful Tue July 11, 2006 @ 3:44 PM
by CincyJules Posted Thu July 6, 2006 @ 11:37 PM

I just spent quite a bit of time writing a lengthy letter to
Supercuts. I chose my mood, and at the next checkpoint in the process
where you see the condensed version of the letter, that area was
blank. Zero. Zip. Nada. I tried hitting "previous", hoping to go
back a step and try again, and ended up at the PFB home page! All of
that time wasted, no complaint for me...can anyone help? My letter
writing experience was ruined!! ;)

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I don't know who you are... by Venice Sat July 8, 2006 @ 2:52 AM

You probably don't know me, I'm quite the lurker... by CincyJules Sun July 9, 2006 @ 10:10 PM


Use Arial or Times New Roman by Brightie Wed July 12, 2006 @ 5:27 PM


CincyJules by Venice Fri July 14, 2006 @ 6:52 PM


That happened to me too on my letter to "Bazaar" by Brightie Sat July 8, 2006 @ 11:11 PM


I can't believe you wrote that letter twice by Venice Sun July 9, 2006 @ 3:52 AM


SITE BUG! by The Original Nethead Wed July 19, 2006 @ 6:11 PM


by Andrew Lenahan Posted Wed July 5, 2006 @ 2:36 PM

I've been using PFB for quite awhile and know my way around, but there
are a few aspects which I think could be clearer for newbies.

For example, if I click "My Planet", previous comments I've made on
shared letters are in a little section titled "My Blogs", even though
they aren't the same thing as the "Personal Blogger" feature. (The
"My Feedback" section, which says it's supposed to contain comments,
is empty). If I then click "View Public Profile", the comments are in
a much-more-logically-titled section called "My Comments", though the
public profile shows blog entries under "Shared Letters" which is also
confusing.

Not a big deal, but I think it could be confusing to new users.
Letters, forums, and blogs all have different purposes, so perhaps the
difference between them should be more distinct, maybe each one could
have its own colour and/or icon to help new users distinguish between
them.

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Thanks Andrew!! by PlanetFeedback's Mr. Helpful Wed July 5, 2006 @ 4:35 PM


Watch your decimal points!! by Brightie Wed July 5, 2006 @ 6:31 PM


sigh by PlanetFeedback's Mr. Helpful Wed July 5, 2006 @ 7:16 PM

by dragonflygrrl Posted Fri June 30, 2006 @ 11:07 AM

I'm trying to write a letter to Johnson & Johnson. I've entered into
your search field every way I can think, johnson and johnson, Johnson
and Johnson, johnson & johnson...you get the idea. Anyway, every
single time, it says you don't have a profile for that company.
Really? I can't believe you guys don't have such a big company in
that amazing data base. I'm sure it is just in there in a way I
haven't yet searched for, could you clue me in? And if it isn't in
there, can it be? Please? For me? :)

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Try... by Venice Fri June 30, 2006 @ 4:13 PM


correction by Venice Fri June 30, 2006 @ 4:20 PM


Another correction by Venice Fri June 30, 2006 @ 8:07 PM


There's No Need To Fear! Mr. Helpful Is Here!!! by PlanetFeedback's Mr. Helpful Fri June 30, 2006 @ 9:52 PM


My hero! by dragonflygrrl Mon July 3, 2006 @ 11:22 AM

by Venice Posted Thu June 29, 2006 @ 9:54 PM

Was there a Week in Review on June 22? I didn't have a chance to
listen, and now I can't find it.

My mind is mush.

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by SueandMikeW Posted Sun June 25, 2006 @ 5:41 PM

I am very unhappy about the trend I am seeing lately. It seems there
are less and less letters and more and more videos and podcasts on the
15 Minutes of Fame and that makes it pretty useless to me.
PlanetFeedback, this may come as a huge surprise to you, but not
everyone in this world owns an IPod or a high speed internet
connection. Why are we slowly being shut out of Planet Feedback
because of it? I think it is very unfair and thoughtless and would
appreciate seeing content I am actually able to view and use. Thank
you and have a great day.

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Hi Sue And Mike by PlanetFeedback's Mr. Helpful Sun June 25, 2006 @ 8:20 PM


Um... by Brightie Sun June 25, 2006 @ 8:36 PM


I had the same reaction by mary jo Sun July 2, 2006 @ 2:23 PM

by harpanell Posted Sat June 24, 2006 @ 5:21 PM

Can you please fix the mood check when typing the letter. I selected
the frustrated very sad face, however, when my letter was shared, a
happy face showed. Why?? This is my first experience with
Plantfeedback. You came highly recommended, but, I want my "feelings
felt" especially because of the severity of the problem.

Thanks,
Brenda Carter

P. S. in your "Suggestion Box Update" you spelled humility incorrect
- you spelled it "humulity".

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Guilty on both counts by Venice Sun June 25, 2006 @ 4:25 AM


Hi Harpanelli by PlanetFeedback's Mr. Helpful Sun June 25, 2006 @ 1:30 PM

by AmandaBanana Posted Sat June 24, 2006 @ 11:20 AM

IS there any way to get alerts of when things are posted on topics we
have posted on? It's getting hard to remember which ones are still
going active and which ones pretty much died out.

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Hi Amanda by PlanetFeedback's Mr. Helpful Sat June 24, 2006 @ 1:05 PM


sort of... by AmandaBanana Mon June 26, 2006 @ 9:30 AM

</

by Aleyria Posted Thu June 22, 2006 @ 4:13 PM

Once again I'm struggling. I really, really, really want to sign up
for the PF podcast but when I click on the link it just takes me to
the Apple music store. When I search Planetfeedback nothing comes up.
How do I find it? I NEED my PF podcasts!! Then I will be able to get
my PF fix anytime I want. Bwaa hahahaha!!!

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