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Today's Walmart Letter--Doing a good job Walmart.

Posted Sat December 31, 2005, by Charlotte A.


I just wanted to send compliments and kudos to the Oak Grove KY Walmart store and to all Walmart stores in general. The Oak Grove KY Walmart store may have only been opened for the past two months but they are doing an outstanding job so far.

I have been shopping Walmart stores for almost 20 years and I have always been satisfied.

I had a VHS tape, that was purchsed in PA, that was damaged upon opening. I took it to my local Walmart and they exchanged it, no questions asked. I know that it was due to the Christmas holidays but I have exchange other things, at other times of the year with no problems, without receipts.

I also had manufacture coupons for one free item each. I didn't have the trouble that I have read of in the past, when I used them.

I know that everyone has there off days but the cashiers and employees in Walmart have shown me and my family nothing but the utmost courtesy when there. I have not yet met the rude or frustrated employee when there. Having worked in the retail world I understand off days but have never experience one from any employee yet. And if I did, I wouldn't run to my computer to complain about it.

I just want to let Walmart know that they are doing a good job and to keep up the good work.


Reply



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by MIchelle Yeh Posted Mon January 23, 2006 @ 3:22 PM

I have shopped at Wal-Mart in the past and can't say I had too many
unpleasant experiences with them regarding customer service or
returns. However, I completely boycotted them and haven't stepped
inside a Wal-Mart for years now. Why?

Each year, Wal-Mart continues to make the list of top corporate human
rights violations. Here's a brief summary of 2005:

In September 2005, the International Labor Rights Fund filed a lawsuit
on behalf of Wal-Mart supplier sweatshop workers in China, Indonesia,
Bangladesh, Nicaragua and Swaziland. The workers were denied minimum
wages, forced to work overtime without compensation, and were denied
legally mandated health care. Other worker rights violations that have
been found in foreign factories that produce goods for Wal-Mart
include locked bathrooms, starvation wages, pregnancy tests, denial of
access to health care, and workers being fired and blacklisted if they
try to defend their rights.--http://www.globalexchange.org

That kind of makes that whole Merry Christmas/Happy Holidays "scandal"
look a lot less important now, doesn't it?

Reply
by Brian Lerner Posted Wed January 4, 2006 @ 12:28 AM

SZ- I hope you enjoy the long lines at Walmart SZ. Ken V and I both
have class and would rather spend a few extra cents shopping at
respectable stores rather than trashy stores like Walmart. Big Lots
is a discount store unlike Walmart. Nobody can beat their prices on
soap including Walmart. Walmart is very high on most of their
produce. Do the research if you don't believe me.

Reply

Right by Jen I. Wed January 4, 2006 @ 12:24 PM

Thanks for the laugh Jen! by Brian Lerner Wed January 4, 2006 @ 12:47 PM


Brian by CrazyRedHead Wed January 4, 2006 @ 9:21 PM


yeaah by Brenny Wed January 4, 2006 @ 10:28 PM

It works!! by Brian Lerner Thu January 5, 2006 @ 1:46 AM
by SZ Posted Tue January 3, 2006 @ 1:16 PM

Gosh I've missed Ken and Brian! I've enjoyed watching the venom drip
from their lips. :)

I have four WalMart stores in my area. They're all terrific places to
shop because I realize they're a *discount* store. I know I can't
expect to find electronic geniuses at this store, nor truly certified
mechanics, but I know where to shop when I need this type help. I
have one complaint about WalMart: The nearest Super Center to me is 40
miles away. Even so, I make at least one trip a month to this
location and find it worth my while. Long live WalMart--I like their
low prices.

Reply

Long live WalMart? by Ken V Wed January 4, 2006 @ 4:39 AM

by Brian Lerner Posted Tue January 3, 2006 @ 2:30 AM

I'm glad you had a pleasant shopping experience at your Walmart in
Kentucky, Charlotte.
However, not all Walmart stores are as well run as you say.
I've seen Walmart really run their stores to the ground in Colorado,
especially their super stores. Over the past few years, I've noticed
very rude employees; filfthy stores, lousy produce; extremely long
lines and increased prices. This can be attributed to the greed of
the "Beasts of Bentonville."
For a pleasant shopping experience, I advise people to shop anywhere
BUT Walmart!!

Reply

Brian by Ken V Tue January 3, 2006 @ 9:48 AM

Hi! by Brian Lerner Thu January 5, 2006 @ 1:50 AM
by Jada P Posted Sun January 1, 2006 @ 2:28 PM

It is always good to hear a customer's compliment. I hope you told
the manager at that store what you just said here. As an employee at
Wal-Mart who hears nothing but complaints, I can tell you that your
compliment would be GREATLY appreciated. :-)

Reply

by CrazyRedHead Posted Sun January 1, 2006 @ 1:15 PM

Ken, I kinda figured that you would be the first to comment on this
letter. I have 5 Walmarts around me and I have been to all of them,
and I still haven't found a rude/nasty employee yet. This also
includes some in MD,PA and some in between.. Granted, there are some
bad employees but doesn't all stores have them. Walmart is the
biggest retail store/chain, and of course it will have more complaints
that others, you can't please everyone.

I don't need to see your links to other Walmart news, cause it doesn't
matter what I say, you will find a way to turn it around. I know your
views on Walmart, I have been reading your comments for a loong time.
I don't mean no disrespect here, but you seem like a very, very bitter
man to me. I don't let Walmart rule my life. Maybe I have been
fortunate or lucky, but it also has a lot to do with the attitude that
you walk into the store with. If you are in a foul mood then the
associate will be in a foul mood also.

I am sorry that I made this comment so long. I didn't mean to take up
so much room, but you are letting your bitterness blind you to the
good that some or most of the stores have. You can comment or you
don't have to comment, that is your 'choice', but I have better things
to do.


Reply

... by Jada P Sun January 1, 2006 @ 2:30 PM

Amen! by geebee Sun January 1, 2006 @ 3:17 PM

Amen to CrazyRedHead by geebee Sun January 1, 2006 @ 3:18 PM

by Ken V Mon January 2, 2006 @ 4:36 AM


Mr KenV by CrazyRedHead Mon January 2, 2006 @ 7:18 PM


?? by Brenny Mon January 2, 2006 @ 11:23 PM


Benny by CrazyRedHead Tue January 3, 2006 @ 8:59 AM


Thanks by Brenny Tue January 3, 2006 @ 11:03 AM


Mr KenV by CrazyRedHead Mon January 2, 2006 @ 7:20 PM

LOL @ "better things to do" by Jada P Wed January 4, 2006 @ 7:13 AM

by Ken V Posted Sun January 1, 2006 @ 8:37 AM

A shiny new Wal-Mart is always a consumer's delight, Charlotte, but if
you'll read a few of the letters posted here you'll see that not "all
Walmart stores in general" are as pleasant.

Reply
by Jules Posted Wed January 11, 2006 @ 10:59 AM

I generally shop at Wal-mart, but only because it is the only store in
our area, having driven off all other department stores. I went down
last Saturday to pick up general stuff. They had the restrooms
blocked off in the front of the store. I spoke to an associate there
(a relative of mine) and she told me that the reason they had the
restrooms blocked off was because they had raw sewage running out of
the restrooms and it was all the way over in the Pharmacy area. But,
they did not want to close the store because they would loose sales.
That is not only disgusting, it is a health hazard. The only reason I
didn't call the health department was because I didn't want my
relative to lose her job by me being the one to turn them in.
Apparently, it was like that all weekend, they didn't call anyone to
fix it or close the store. Having a relative work there has opened my
eyes to a lot of things about Wal-mart. I hate that it is the only
place in town to shop, and that my relative has no choice but to work
there. They are horrible to their employees. I will stop now, or
I'll be on here all day.

Reply

Hehe. by Tina . Thu July 6, 2006 @ 12:40 PM




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