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I NEED DRINK COUPONS AFTER DEALING WITH US AIRWAYS!!!
Posted Sat January 28, 2006, by CHANG P. written to US Airways
Write a Letter to this Company | Rate this Company
WHILE ON A TRIP TO DUBOIS PENNSYLVANIA FROM L.A. MY CARRY ON LUGGAGE HAD TO BE CHECK DUE TO LACK OF OVERHEAD STORAGE. THE MAN WHO CHECKED MY BAG WROTE "DUB" ON THE BAGGAGE CLAIM TICKET WHEN HE SHOULD HAVE WROTE "DUJ". SO MY BAG ENDED UP IN DUBLIN IRELAND INSTEAD OF DUBOIS PENNSYLVANIA!!!!! NOT EVEN THE RIGHT COUNTRY!!!!! I WAS WITHOUT MY BELONGINGS FOR 5 DAYS!!!!! I HAD TO BUY CLOTHES, TOOTHPASTE, TOOTHBRUSH, A RAZOR ECT. ENOUGH FOR FIVE DAYS. THEN IT TAKES ME MONTHS TO GET A $150 VOUCHER ON MY NEXT US AIR FLIGHT! BY THE WAY THIS FLIGHT COST ME APPROX. $450. NOT TO MENTION ALL MY BUSINESS RELATED ARTICLES WERE IN MY LUGGAGE!!! MY TRIP WAS RUINED! SURE YOU COULD SAY YOU SHOULD HAVE TAKEN THE BUSINESS RELATED THING OUT. NEXT TIME I'''LL HOLD UP THE PLANE SO I CAN!!!!
THEN THEY HAVE THE NERVE OF ASKING FOR RECEIPTS FOR MY ALL THE THINGS I PURCHASED! I DON'T THINK I HAVE THE BURDEN OF PROOF HERE! YOU DO! WHAT THE HELL ARE THEY THINKING "THAT I WORE THE SAME CLOTHES FOR 5 DAYS AND DID'NT BRUSH MY TEETH!!!!??????
LET ME WRAP THIS UP I'M HAVING AN ULCER! THE TICKET COST$450, I SPENT AROUND $200 FOR CLOTHES ECT., MY BUSINESS MEETINGS WERE CANCELLED AND ALL I HAVE RECEIVE FROM US AIR IS A VOUCHER FOR $150.
MY REF : SMJYPR
FULL REFUND OF MY TICKET!!!!!! AND TEN DRINK VOUCHERS BECAUSE I DESERVE IT!!!!!
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by Adorable Erik Posted Tue February 13, 2007 @ 12:43 PM
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Everybody Chang Pyun tonight!
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by Starlight22203 Posted Mon February 12, 2007 @ 12:01 PM
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Great letter! I'm curious... are you able to count higher than ten? It seems to be the common link between your letters.
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by S. Brown Posted Mon January 30, 2006 @ 7:55 PM
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Unfortunately, you do have the burden of proof if you want to be reimbursed for clothing, etc. The airlines stand is most likely that they got your body where it was supposed to be and gave you a voucher worth 33% of the $450 you paid becuase your luggage didn't make it. Your request for drink coupons is ridiculous. If your communication with US Airways has the same tone as this letter then I can understand why they are reluctant to cave in to your demands. Finally, next time you write anything please kick off the caps lock - - it's like screaming.
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by Brenny Posted Sun January 29, 2006 @ 7:04 PM
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I agree they should give you compensation. However, you did receive a $150.00 voucher. If you knew you were going to try and have the airline pay for your clothing and items, why didn't you keep the receipts? You cannot expect them to just shell out however much you say you spent.
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by Applejacker Posted Sun January 29, 2006 @ 12:09 PM
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Total exclamation marks: 41
Capital Letters: 100%
Always the signs of a well contructed and effective business letter.
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by Alan M Posted Sat January 28, 2006 @ 5:16 PM
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... and furthermore, if someone is dealing with an ulcer, why would they want to have 10 drinks??? (duh!)
Maybe the letter writer should complain at how ther computer was damaged, and the CAPS LOCK key is broken. Surely is must be the airline's fault.
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by CHANG PYUN Posted Fri February 24, 2006 @ 1:07 PM
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Finally,
Someone who does not feel they have too make themselves feel empowered by being a smart ass.
Thanks!
chang
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by Nokomys Posted Sat January 28, 2006 @ 11:18 AM
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Ow! My eyes! Please turn off the caps lock.
With that said- why were your business meetings canceled? Is that really the airlines fault? If not then they don't owe you a refund on your ticket.
You state that you spent "around $200" for clothes but that you don't have receipts and apparently you aren't sure exactly how much you spent. The airline, by your own admission, has compensated you $150. Why should they give you more when you don't know and can't (or won't) prove how much you actually spent?
I'm also kind of curious why the company you work for didn't pay for your ticket? If you truly were on a business trip? Also, doesn't just one business suit cost more than $200? Just curious.
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Nokomys...
by Giselle Sat January 28, 2006 @ 3:41 PM
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Also...
by Giselle Sun January 29, 2006 @ 1:51 PM
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WOW!!!!!!
by CHANG PYUN Fri February 24, 2006 @ 1:18 PM
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by Giselle Posted Sat January 28, 2006 @ 8:55 AM
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FOLKS, I'm pretty sure the "ten drink" comment is tongue-in-cheek. I think the writer is just trying to make the point through sarcasm or irony, etc that this experience has been a nightmare for him and he "needs a drink". Sure, he should have kept his receipts for items purchased, but $200 for 5 days of clothes/misc. articles is EXREMELY reasonable. A lot of people would ask for $200 for a single shirt alone.
I think this airline should give him a voucher equal to the amount of his flight. He put his business materials in his carry-on and its not his fault that his bag was taken away from him at the last minute and he was unable to retrieve the articles. The airline needs to make this right.
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by Mike R. Posted Sat January 28, 2006 @ 8:22 AM
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This has got to be one of the worst letters I've ever seen on PlanetFeedback! It is so ludicrous I would question it authinticity.
To begin with, you should learn to not type in all capitals. It is not only poor ediquite, but reduces the professionality of the letter Chang.
And, Yes, if they are agreeing to pay for the replacement of lost merchandise, you would have the burden of proving the purchases and their price. Do you really think they would arbitrarily hand you a check without receipts?
Oh, and the "What the hell" part and further "Ten drink vouchers because" is a joke. This letter is going nowhere but in the trash bin.
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drinking?
by Venice Sat January 28, 2006 @ 9:10 PM
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They should just pay for the clothes you bought, well everything you bought.
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