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 Nike's Great customer service and awesome return policy on Jordan shoes! LOVE YA!
Posted Sun April 30, 2006, by Robert S. written to Nike, Inc.
Write a Letter to this Company
Whenever I have a problem with ANY of my Jordan shoes, I go online and fill out the return form, print out the free return shipping label and mail them in. I usually get a replacement pair of shoes or a credit for my purchase.
Nike is AWESOME at customer service with their shoe products and I will continue to purchase their Jordan shoes ALL THE TIME!
I LOVE YOU GUYS!
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by Dobie Posted Thu September 11, 2008 @ 10:52 AM
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What is the website
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by D G. Posted Thu July 3, 2008 @ 4:48 PM
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Well this seems to be better than the absolutely absurd in-store
return policy they have implemented. Just to be clear, you make a
purchase with a credit card, return the item WITH the receipt and the
credit card (even though most companies DON'T require this because
they have record of it in the transaction) and they DEMAND a driver's
license. They then take the license not to verify you are the one that
made the purchase, which in and of itself is patently absurd why
would a thief return merchandise to a credit card they don't own.
Understand the kicker of the entire BIG BROTHER mentality the enter
your driver's license number into a "secure" system. Secure like the
thousands of records lost by companies every day (Citibank...). Shop
for their stuff ANYWHERE but in there stores your privacy is at
stake.
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by ryakl asosd Posted Mon February 11, 2008 @ 8:50 PM
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did you purchase the shoes from nike.com or were they purchased from a
different store, just wondering b/c I have a pair of shoes that I
bought only 5 months ago and the sole is ripping away but I bought the
shoes from a Finish Line and the stuff I read on there site seems like
you can only return shoes order from there online store or nike store.
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by tyjrdj Posted Sun February 18, 2007 @ 4:55 PM
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What do you all consider defective? My Jordans have gotten old after
much wear and tear. Can I send them back in for a free replacement?
teshorn@yahoo.com
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yes, the jordan's do become defective, but I play basketball 3 to 5
times per week indoor. so, they get a lot of wear and tear, but NIKE
takes care of me! BUY NIKE SHOES! Great return policies online.
NIKE.COM
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by Alan M Posted Mon May 1, 2006 @ 7:25 PM
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You mean Nike has defective shoes? WOW!
All kidding aside, I've had good luck with Nike shoes overall. And for
what Air Jordans cost, I'd hope they would take care of a customer.
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SHARED LETTERS 
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