Victoria Secret Uses Sick and False Marketing Tools

there were plenty of all at my store lol

Lol, I love all of the responses and now realize that I do sound like
a spoiled brat. :) Lesson learned, thanks for the laughs. :)

So...what do you plan on buying in place of them? Let's see, get some
real silk panties and forget the cheap cotton ones.. geez I buy my
undies on Ebay, the heck with department stores, they sell cheap junk
anymore... Hanes Signature Collection for me...

I think you just went from the frying pan into the fire... Fredrick's
would be my last choice...

It could be that s and xs are popular sizes with Victoria Secret
shoppers...since, you know, they don't make *anything* for larger
women. Just sayin'...

I love how people wait till the LAST possible minute to go to the
store for something.. then bitch when the store is out of the product.
Dont wait till the last minute to get off your booty to get it!!!

You have totally blown this situation all out of proportion - - to get
this upset over a pair of cotton panties is just ridiculous. I'm sure
the offer was "while supplies last" which means that as long as they
have 'em you get one but when they run out, they run out. This is not
a "false marketing ploy" - - it's just the way promotions are managed
- - put another way - - it's simply one of those situations where the
early bird gets the panties!

So,vs does allow returns....interesting. I was just discussing holding
on to the larger size that is available and exchanging it later as
your store restocks all sizes. But,most people are under the
impression that vs won't allow certain items to be returned. Since you
work there,you would know best.so now all those small sized customers
can get what they want eventually, right?

The return policy is on the back of every reciept and there's no time
limit on exchanges so everyone can eventually get their panty.

I get those free cards all the time and have never had a hard time
finding the size small panties, but then again the closest VS is more
than an hour away from my home so I don't use all of them. I wish
they'd let you redeem them online for us country folks.

Although... your idea that the free panty thing is a sick marketing
ploy is awfully farfetched. I'm sure they don't have a bottomless
underwear drawer that produces limitless quantities of small sz.
panties in every store.

My best friend and ex-boyfriend have both had bad experiences with
Victoria's Secret! First, my ex (well, he wasn't ex at the time but
anyway...) went there to get me a $60 gift card for Valentine's Day so
I could buy myself something nice. The sales clerk took his money and
gave him the gift card envelope... and when he got home, there was no
gift card in it! So he was totally screwed out of $60. And a couple
months later, my best friend was talked into a Vicky's card, which the
cashier assured her left and right was NOT a credit card. As my
friend later discovered, it IS a credit card, and she I think she had
to pay to get it cancelled. Even customer service admitted she'd been
screwed and the clerk was very much in the wrong for telling her it
wasn't a credit card. I don't think I'll be shopping there anytime
soon.

Lol. If you are size xs or s you should be used to stores running out
of those sizes by now.

They just sold quicker. I bet there's something sociological reason
for it. (I won't state my whacked-out theories here as I will surely
be flamed)

I worked in retail for years and I don' see why you just don't accept
the wrong size that is in stock, wait for them to restock and then
just do an even exchange with the ones that are too big,not worn and
have the tags on them. And keep your receipt. There are ways to get
what you want and play their game at the same time. And most of all be
patient and some what polite to them,it will work in your favor and
make for a better day for them,after all they aren't the ones who
order the stuff and do the ads, the sales people always get the worst
thrown at them for some of the bad moves that the higher ups make.
good luck !!

I don't think it is a false marketing ploy.
I myself have received free cotton coupons. Last month, I received
about 2-3 of them.
I did experience the same thing as you did. But I do believe that the
stores ran out of the xs /s sizes.

The coupon offered a free pair; it did not guarantee all sizes would
be available. "While supplies last" is a common restriction for
coupons.

This does not constitute false advertising. He who hesitates is lost.

I agree that since they were giving the panties away, and since s and
xs are popular sizes, and since you weren't the only person who got
the coupon...they ran out.

Instead of freaking out, it might have been better to suggest that
they extend the offer until they restock, or maybe ship you a pair in
your size. But your little temper tantrum isn't going to get you your
free panties, and that's what you want, isn't it?

If you get this upset over underwear I'd hate to see what you're like
over a bra.

Like Dragon said, you aren't the only one who got this mailing. I got
three of these coupons myself. Two in magazines and one directly from
them. In fact I received these about 2-3 weeks ago. Did you wait that
long to try and redeem them?

I would be willing to bet you weren't the only person in the world
that got that mailing. In fact, I'd be willing to bet that everyone
in the area that had ever made a purchase at a Victoria Secret got
that same mailing and went to the mall to get their free panties. I
would further bet that by the time you got to the mall all the free
panties in your size had already been snatched up by other skinny
people. It's too bad, but hardly something worth all this anger on
your part. I think you need to calm down and really think about what
happened, and if it is really worth your energy and time to complain
about it. If you still feel it is, then try rewriting this letter in
a calm, concise, and professional way.

By the way, maybe you should try shopping at my Victoria's Secret.
All they ever have are extra smalls. You'd think a lingerie store
could stock bras for women that have breasts, but that's another
soapbox for another day.

Maybe this was a ploy to get you into the store, get you mad, and then
want to spend money. Yeah, that's how VS has become such a big
company.

I'm going to guess that maybe... just maybe... the smaller sizes are
more popular than the larger ones? VS tends to cater more, I think,
to smaller women. Or women who want to feel smaller. Or to men who
don't want to offend their wives/girlfriends by giving them x-large
panties.

What's more, we're talking about a coupon, which was likely sent to
many people, for free stuff. What makes you think they have an
unlimited supply (even at 3 stores) of something they're giving out
for free.

However, all of this is not why I'm commenting on you letter. What I
am commenting on is how you're flying off the handle. If you like VS,
why are you giving up on a store you like over the fact that they
didn't have free panties available. You've admitted to "spend[ing]
ridiculous amount[s] of money." To me, that sounds like someone who
likes VS and really wants to keep shopping there.

What we have here, pardon the expression, is you acting like a little
brat. Throwing tantrums and saying that you'll go elsewhere ain't
going to hurt VS at all. No matter how much you spend, losing you as
a customer means zero to them. And yet, in your own life, you not
going there sounds like a bad thing.

Gather up your indignation, fish your Angel card from the trash, and
go buy yourself something you'd enjoy. Or don't. But don't blame it
on VS when you go to FoH and find that you just don't what they
offer... not as much as at VS.

That said, if you have evidence that they deceived the public, please
contact the New York Attorney General. But you'd better have more
proof that 3 stores were out of the item.

I agree with you Jennifer it just makes me sick how often skinny
people are discriminated against! My God if they cant buy panties on
sale at VS wherever will they turn for slutty over priced
undergarments?!?!!?