Horrible Customer Service and Food Quality

I believe the store management should have handled this more
professionally, but honestly I agree with posters who say that if
you're pregnant and worried about your baby's health, it makes no
sense the you are at a fast food place eating fatty, fried,
high-sodium, low nutrition food.

A few gnats are not going to harm you or the baby. In fact, I think
they are probably less poisonous than greasy, processed fast food
loaded with preservatives.

The store owes you an apology and a refund. Don't be ridiculous and
get an 'attorney involved'

Well, if you're expectant, you shouldn't be eating KFC anyway. I think
you should use legal action, it would get you a lot more!

That IS nasty, but someone drinking soda and eating KFC wedge fries
will have a hard time convincing anyone that three gnats inadvertently
getting into her cup of soda endangered her unborn child more than her
mother's deliberate prenatal diet choices.

this is not acceptable in any way, but if you are pregnant you should
seriously consider eating better. kfc food is in now way healthy for
you or for your child.

"I hope that we can solve this problem in a mutually agreeable way. I
would rather settle this issue with the company directly, than to seek
an attorney."

You have no grounds for a lawsuit. I PROMISE YOU, based on several
years of working in the legal field.

You and your unborn child were never at risk (sorry, dead bugs are
gross, but generally not harmful). Should the manager of the
restaurant have handled it better? Of course.

How the bugs got in the pop, I don't know. Large canisters of CO2 and
pop syrup get hooked up to the pop dispenser, and I don't recall
how/where bugs would get into the system. Bug of course love sugar,
and would love pop dispensers -- I bet the part where the pop actually
comes out and into the cups was disgusting.

Oh, and I don't think someone drinking soda and eating potato wedges
from a fast-food restaurant helps your case of "oh, the health of my
unborn baby is at stake."

The previous poster is correct. I worked in the legal field for years.
I don't know of any attorney that would take such a case, but hey,
maybe you could get lucky, ya never know!. I can tell you that if you
had called any of the law firms where I worked, the person taking your
call would have gotten you off the phone as quickly as possible and
then chuckled.

"Oh, and I don't think someone drinking soda and eating potato wedges
from a fast-food restaurant helps your case of "oh, the health of my
unborn baby is at stake.""

Good catch, Red! Hilarious! It's a disgusting find, but I think the OP
should take a deep breath and count to ten for God's sake. If she
called the manager this hysterical, I can understand why she got hung
up on. I found a hair in my plate at Outback once, and calmly called
over the waiter to inform him. You should have seen how they fell all
over me! The manager came over twice, apologized, gave me a coupon for
a free onion bloom thingy, etc. The waiter aplogized a zillion times,
and I think they gave me my meal free. It's probably because they're
used to people like the OP making a federal case of such things, and
they were trying to stave off the lawyers.

I'm sure these restaurants also deal with people "finding" things in
their food quite frequently. It's been in the news several times now.
I'm not saying the OP did this, but if she called threatening a
lawsuit, I can see why the manager rolled her eyes and hung up the
phone.

That is gross, but I don't think it can damage your health.

Gnats can't live in stomach acid can they? Or thick layers of mucus?
I think you're good. And the fact they were dead, I don't believe
gnats carry diseases(?).