Fear Factor at the local Chuck E. Cheese

It is such a tragedy that these places of filth are not regulated like
schools, daycare centers or even hospitals. I guess I am a little
different I enjoyed my NBC training in the military, but were did it
get me at CEC?In bad shape employess not even allowed to ware
gloves,just read below:

I took a job as a Tech. Manager at Chuckie E. Cheeses, hoping for a
nice quite job, what the hell happened? With in the first weeks of
this job, I got the flu, momo, and a server staph infection. The
workers comp lady came to see me in the hospital and ask me very
personal questions, like what I did I do in the military and was I
sexual active, and how old was my son?
I did some checking and these restaurants have been sighted for many,
many health violations. I did not have ax to grind with the Chuck but
when the GM came in and said to a cast member who had acne bad, you
need to shave! I went off! The GM told me that nice guys finish last,
and this is a place to take the kids?
Go ahead violate the I-9 forms, while the real Americans stand in line
at the employment office.
I use to take my son to the chuck and cut him loose, now, Oh no; we
will go to the park, fly a kit before I take him the cesspool of
bacteria/virus at the Chuckie....


Another lady told me this:I would never take my daughter here again.
This place is not clean and the people that work here are young kids
trying to make a couple of dollars and they do not care. I think that
this place can be better if they did a re organization. My friend took
her kid here as well and got sick from another kid because that kid
had pink eye.
Do not take your kids here!

Chuckie E. Cheeses does not use equipment to keep their establishment
clean, if you will notice many places like DQ or some BK use
Ultraviolet lights. It seems the managers at Chuckie don't know what
these lights do, they kill bacteria and some virus, furthermore, it is
dark in most of these stage shows, with dim lighting. Also if you
will notice that some establishments have a blower when you come in
the door not the chuckie...now if you had your choice to go to a
restaurant that had a robotics mouse or UV lights which would you go
to?
Just take a look at the DPH web site in Fredericksburg Va. the workers
are not even alowed to ware Gloves or other personal protective
equipment. Even if they have to handle body fluids. And you want these
people to handle your food, wipe your table, and work on the ice maker
several months back there was mold in the ice maker(DHP), this could
have been stoped by UV lights, or seals in the ice maker.
But because they care nothing about safety and health, and 85% of the
employee's can't speak good English, these places are a trash heap.
Check the DPH web site before you go to any chuckie cheeses, and I
feel you will make another choice.

My name is steve and I am disabled becuae of CEC.

https://ssl.capwiz.com/usatoday/bio/userletter/?id=691&letter_id=49840
2931&content_dir=congressorg

http://www.petitionspot.com/petitions/MERSA

I work at Chuck. E Cheese. I've done kid-check, and I don't think you
have any right to complain.

A. As people have mentioned, you are harboring a litany of ill feeling
towards your local Chuck E. Cheese. It sounds like a laundry list of
your bitching.

Seriously, with your attitude, I wouldn't have smiled at you either.
We're employees, but we're human beings. And, I'm not sure if you all
realize, CEC is REALLY busy, sometimes we are too busy to offer idle
smiles and listen to your crap.

B. The stamps are individual. There are numbers, and we stamp every
member of the same family with the same number. I've had people come
up to me and tell me how much they like our system. I think it works
as well.

And honestly, YOU DIDN'T READ THE RULES.

CEC requires that CHILDREN HAVE PARENTAL SUPERVISION AT ALL TIMES. So,
you know, KIDS ARE ALLOWED IN BATHROOMS. Ever heard of "Hey, kids,
mommy needs to use the bathroom, come with me"??

I've seen MANY mothers take their kids into the bathroom just to
supervise them. I'd say they're GOOD mothers for being responsible.

And you know what, we are paid minimum wage. Our responsibility isn't
to watch your kids for you, YOU got pregnant, YOU are responsible.

And, lastly, if your husband explained himself at kid check, the
person there would have let him out! At training, they tell us that if
a kid tries to leave with a parent who doesn't have a number, we ask
the child if he/she knows the adult, and what relation they have to
each other. Obviously, if your little Tommy or Susie says "Yes, I love
Daddy", who are we to hold the child+parent hostage at CEC??

As far as the "smiles" or whatever are concerned, I won't even comment
on that. I could care less if CEC employees smile at my kids. They'll
have fun anyway. As long as the employees do their jobs we're A-Okay.

As far as the requirement that parental supervision is required at all
times, again, that's a moot point. The kids had parental supervision -
their father. So of course you're now asking, "Then what's the
problem?" The problem is that CEC didn't know he was their father, but
allowed him to exit with them anyway. You say they are trained to
question the relationship between a child and an unstamped adult, but
the OPs letter indicated: "INFACT NO ONE SAID ANYTHING TO HIM." So,
according to your reply, the employees that day definitely weren't
following policy.

And please point out where someone claimed that it is CECs
responsibility "to watch your kids for you"? It's CECs responsibility
to provide the service parents pay for, including the security system
put in place, nothing more. But on second thought, you're right.
Depending on CEC to consistently enforce their own security measures
is asking too much. Your response, coming from a CEC employee and all,
confirms it. I think I'll just skip CEC in the future for places where
the door isn't (brilliantly) placed next to a maze of a play area, and
I can feel more confident about my kids' whereabouts. I'd just hate to
be seen as putting my parental responsibility off on anyone else.

"Idle smiles?"

"Litany of ill feelings?"

"Listening to my crap?"

Sounds like nothing's changed since I worked there back in the 90's.

I especially like the "YOU got pregnant, YOU are responsible" remark.
I'm sure the U.S. Welfare system just can't wait until YOU get knocked
up! Can't be long now, what are you, about sixteen?

You seem underpaid and overworked, Sherry. Maybe you should find a
different job. Then you won't have to share with us the "laundry list
of YOUR bitching".

you really put your trust in a chucky cheese employee?if so the feds
should come take your little unsupervised offspring.you need a stamp
on your forehead that says a$$hole

There are two things people LOVE to tell other people how to do:
1)pull themselves up by their bootstraps and 2)raise their kids.
Let's take a few steps down off the soapbox for a moment, people. The
OP did not say she was sitting by munching on pizza while her kids
were god knows where doing god knows what. She ensured her children
had proper supervision - that's not the issue. The issue is that a
safety procedure CEC put in place is not operating as they intended it
to. That leaves parents with two choices. One, speak out about it.
Two, simply never go there again in favor of places that make child
supervision simpler - as keeping track of both your children and the
door every second in CEC is nearly impossible(have you tried it?
Didn't think so). Since CEC doesn't exactly cater to the over twenty
crowd, I think they'd prefer parents do the former.

Now I'm glad to know that there are so many people on PFB with all the
parental answers, though it would be interesting to see you walk up to
a mother whose child has been snatched away and tell her she should
have "watched her own damned kid." But before eagerly grasping at a
perceived opportunity to impart your all-wise knowledge, take a moment
to understand the issue. No one is saying CEC should be paid
babysitters. They are saying that as an establishment that caters to
children, CEC should do everything they reasonably can to ensure the
safety of their young guests and if they implement security measures,
they should work as planned.

How about this? How about car manufacturers start implementing faulty
seatbelts in their cars. Then when you wreck and you or your loved one
goes through the windshield, they'll simply tell you that they're not
responsible for your driving, next time watch the damned road.

Get over yourselves people.

Is it possible that the kids were clamoring all over your husband
doing the "daddy, daddy guess what?" routine so he was allowed to
leave with them because it was obvious they belonged to him?

I agree with everyone else-watch your own kids.

Come On People!!! Start being responsible for yourself and your
children. We have really become the "IT'S NOT MY FAULT" generation!
It's really sad that you would actually think you could trust a
teenager making minimum wage to be responsible for your children's
safety. When did it become the shop owner's responsibility to watch
your children anyways? CEC does this to help, not as the only
safeguard and for that you got the nerve to complain. At least they
try to help. How many other stores, restaurants, etc. do anything?
It's typical to complain about the establishment and/or person that
try to help!

They went with their father he is not a stranger, what's the big deal,
if you do not want your children to be with your hudband it is not
their fault. If you do not want to be responsible then don't have
chilren. People have had their children taken away and put into
foster homes because their parents did not watch them and expected
others to do the job for them.

I could voice my opinions on the fact that this was a cec in norfolk
and then go on a tyrade about norfolk but i wont because that isnt the
point of the letter. I will say tho, the stamp mumbo jumbo is
useless. they use the same stamp for everyone. so i dont see any
safety in this at all. so if you dont come in with kids you dont get
stamp. so were to assume that only people without kids kidnap kids?
hogwash!

the only person responsible for a child is the parent!

i wholeheartedly agree that cec needs to change their security policy.
even as hairbrained as the stamp idea is, its completely useless if
they dont even follow procedure.

good point but it needs to be rewritten without the caps and with
proper puncuation.

This is what someone called "security theatre". They have the
appearance that your child is safe and they really care, but the
overall effectiveness of it is questionable at best.

Read more about it at this
address:http://askpang.typepad.com/relevant_history/2004/08/chuck_e_ch
eese_.html

"Chuck E Cheese, aka house of terror" is a webpost where concerned
parents, employees, even myself (I used to work there 15 years ago)
have voiced opinions.

If a member of my family took my kid out of any restaurant without my
knowledge while I was in the ladies' room, there would have been blood
in that parking lot.

You do make a pretty valid point that Chuck E. Cheese should have not
let your children out without an appropriately stamped adult, however
you dilute your complaint by adding the comments about the eye contact
or friendly smiles. It sounds like you are piling on and that's not
especially germane to your complaint.

Chances are if he were stopped and the children were not allowed to
leave then we'd be hearing about how "CEC refused to let my children
leave with their own father".

When it comes to "parents" who think the rest of the world is
responsible for their children, you can't win.

If CEC offers the service the least they should do is actually check
the stamp of the people leaving.

This is my question-how many types of stamps are there? Is each one
unique? If not then this little stamp idea is a bunch of hooey. Think
about it. All someone would have to do is grab a kid with the same
stamp.

Personally I think CEC wouls be better off getting rid of the stamps
and make parents *gasp* watch their own damn kids.

I remember Chuck E. Cheese when it was Showbiz Pizza. Funnily enough,
I remember going when my brother and I were young teens who were
responsible for my two small cousins, both under 10 at the time.

Can y'all imagine? We knew we had to watch the girls, accompany them
to the bathroom and at least one of us had to know where both girls
were at all times. Just for kicks, we were also responsible for
looking after each other.

Shocking, doncha think? It was OUR responsibility to watch after our
little cousins plus each other. It wasn't up to the people working at
the restuarant or the other parents. We CHOSE to be responsible. The
same choice that parents make when they have kids and take them out in
public.

If I were to have kids, I would never trust their safety to strangers.




Outta curiosity, though, how would you expect CEC to change their
security? Since you are abdicating your responsibility to them, surely
you have ideas.

I understand those who are saying parents need to be responsible for
their children. Ultimately, the responsibility does lie with us. But
if Chuck E Cheese establishes a system intended to ensure the right
kids are going home with the right parents, they've taken on some
responsibility too. CEC is not like the park, where I can circle
around like a mother hen, seeing everyone at once with a clear view of
who's coming in and out. The layout of the place makes keeping an eye
on everyone nearly impossible; while you're monitoring your two year
old in the toddler area, your seven year old has scrambled up in the
climbing tubes, etc. My husband and I solve the problem by making the
two oldest stick together and he watches them while I watch the
youngest, but that can all break down if someone has to go potty, or
one gets hurt and draws away attention from the others, or one comes
down the opposite slide than you expected (you CANNOT see them in
those climbing tubes - they're up by the ceiling and all you hear are
screams and giggles) and you've got to figure out where they went. And
unlike other places I've been, which put parent benches by the ONLY
exit door so you can relax while they play (like McDonald's or a play
barn near my home), CEC has the seating in the back and the play area
in the front - right next to the doors. Good letter, and I hope CEC
pays attention.

I think this letter is written to the wrong entity. It should be
written to "all parents". Nobody will watch your kids or keep them
safe except YOU, the PARENTS.

It is not up to corporate america or people that get paid 5.50 an hour
to babysit. It's a restaurant, watch your OWN damn kids.

Oh, for crying out loud. They left with their father, not a stranger,
so what the hell do you have to complain about?

Ridiculous...

While against their rules, could it be that they saw your kids with
your husband having fun at this party? And that is why they didn't
match the stamps? Just a guess on my part.

have a legitimate complaint. Safeguards are not supposed to be just
for show.

Now, not as important, Neva, is the way you wrote the letter. Please
proofread, please use capital and lower case letters properly, please
do not "shout," and for goodness sakes, capitalize the pronoun "I"
when referring to yourself (all the time but especially at the
beginnings of sentences). Also, what kind of punctuation is a > or a
< ?

If you can't do these things for a worldwide internet forum, from an
English teacher, please do not help your kids with their homework. I
know this sounds picky, but when I read letters on here I would like
to take them as seriously as possible. It's hard when the writing is
so poor.

At what point does the parent pass all parental responsibility to a
business, and hold them liable? CEC is there to cook pizza and supply
games while the attending parents watch and supervise. What if an
adult with kids leaves the showing of "The Cars" at the local theatre,
the baseball game, or soccer game? Do the attendees have to check the
ID of everyone who is leaving? If they were to detain everybody, they
might be inviting a lawsuit for unlawful arrrest! It seems we have
gotten to the point that parents no longer have any duties or
responsibilities, and merely hold everyone but themselves responsible
for their own children.

Unfortunately that's the way it is at all CECs. They give you a sense
of security when you walk in the place, stamping your children's and
your hand with the same design. You think to yourself "wow, what
great security" and you kind of let your guard down a bit. Then they
just let anyone out the door without matching up the stamps. If they
aren't going to check upon exit, they shouldn't give the feeling of
such security.

Hopefully they will listen to you.

I think you have a valid complaint, Neva. Hopefully Chuck E. Cheese
will listen to your advice.

Oh, my God. How scary. There has to be something they can come up with
to make sure the kids belong to the adults.
It just boggles my mind that an adult can walk out with kidsthe door
and not be stopped.
I wonder if it's possible to take down the names of the adults and
kids who come in together to make sure the adults and kids leaving
belong together.
I've never been there before so I don't know if something like that is
possible.