Here's Your Chance To Offer Feedback To PlanetFeedback!

I have a complaint for AT&T or AT&T/Yahoo, but AT&T is apparently not
in your database. I get a message that says you have no profile on
this company (or on American Telephone and Telegraph). Unbelievable!
What's the story here?
Also, I can't enter a subject in your Subject: line. Is that because
I'm using a Mac, or is your feedback page busted?

Craig G. Clark
cgcsf@redshift.com

The search function is awful for a variety of reasons:
1. There needs to be the ability to search for feedback or companies
on every single page without having to go back to the home page.

2. When utilizing "quotations," the search function searches for
actual quotation marks in a feedback instead of searching for grouped
words. For instance, when searching for canon power shot 630 we
received 525 results but when searching for "canon power shot 630",
which normally condenses a search, we received 3065 results. Most
results for the latter had quotation marks in their subject but had
nothing to do with canon. A more traditional search function with the
ability to condense searches would be helpful.

3. Limited characters in the search bar make it harder to get a more
precise search. Sometimes when searching for a more specific product
offered by a company, 30 characters is not enough to get an accurate
search.

4. Because so many irrelevant results come up, it would be nice to
highlight the searched words in a resulting feedback to see how the
feedback relates to the original search. Even a relevance guide would
be nice (95% relevant, etc.) so unecessary results don't overrun the
first few pages of the search.

We appreciate anyone taking the time to look into enhancing the search
function to improve this site.

I wish the location area had been more specific. I live in Cincinnati
and work downtown. I feel like I could help out quite effectively,
being local! :)

I wish you had a certain amount of time, say 20-30 minutes, to edit
something you've posted (just replies, not the actual letter).

Hey! It's closed. What gives!

I couldn't think of any way to get the word out about PFB, so I put
down skywriting and the Good Year blimp as a joke, but your idea of
merchandise is terrific!

And since I get to design windows all next year in the main wing of
the school (for marks), I could do one completely pfb-related, if you
guys will let me.

Done!

Frankly, the only thing I would really like is to have a feature to
stay logged in. That would make a world of difference.

There should be some sort of filter before the letters get sent (I'm
not talking about posters' comments on the letters). Some complaints
are rude, crass, tasteless or without merit and they're getting sent
right on through (I refer you to the Skittles letter) and really serve
only to make PFB look bad.