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Miffed with Bank of America
Posted Sun July 2, 2006, by Kerry F. written to Bank of America
Write a Letter to this Company | Rate this Company
Bank of America maximizes the amount of overdraft fees that you pay when you accidentally spend too much money on a weekend.
Here is an example: I have $850 to spend on Saturday. This is hard earned money from my paycheck. I worked overtime to get this money.
I make a few bank withdrawals, and use my debit card a bunch along with payments online. Just to make things a little easier, we'll go without the coin change. Here is the low down:
$22 Debit Card, Jake's Diner, 9:00am
$20 Withdrawal, Farmer's Market, 10:00am
$33 Debit Card, Country Kitchen, 12:00pm
$153 Debit Card, Harris Teeter, 1:30pm
$40 Debit Card, La Fiesta, 6:00pm
$70 Automated Debit, American Express, 7:30pm
$35 Automated Debit, Capital One,7:33pm
$520 Withdrawal, Buy Money Orders, 8:00pm
$10 Debit Card, Taco Bell, 9:45 pm
Slight Problem, I just spent $903.00. So, I get an overdraft fee of $35 on the $520 withdrawal plus overdraft protection fee $25. Right? WRONG!!!! Here is what this 'wonderous bank' does on the statement: Puts it in order of largest to smallest,
$520
$153
$70
$40
$35 (At this point amount is $818)
$33
$22
$20
$10
So, these last 4 get $35 each overdraft and the overdraft protection fee, $25.
Now do you see why I am so furious about this bank?!? I just lost $165 instead of $60. Now, I suppose I could have just not gone out to eat so much, or I could have chosen to use the bank to pay my bills rather than buying those money orders. However, I think you can see why I don't want to do that now.
Thanx, Miffed.
Put the money in order that I spent it, not in the order that suits you the bank. I would also like 3 of those overdraft fees back.
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by Matt Jones Posted Fri July 7, 2006 @ 6:48 PM
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Get used to it, pretty much all banks do this. I agree it is bad business on their end because it is a clear way to charge more fees.
If I have 10 transactions I need to make in a day and I know that all together I will be $20 overdrawn, I should be able to expect that the order the transactions are received is the way the will be entered by the bank. I am willing to pay an overdraft fee, but when one transaction for $20 hits at 9:00am and then at 5:00pm another one for $100 hits, I get charged for being overdrawn on both because the $100 knocks me over the limit. In actuallity, I was not overdrawn until the $100 one hit the account. Just a shady practice I don't like that should be regulated.
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by S. Brown Posted Wed July 5, 2006 @ 2:24 PM
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The bottom line here is that you overdrew your account and got hit with fees in accordance with the account agreement you signed when you opened the account - - end of story. It shouldn't make any difference the order in which a bank processes debits - - you either have enough to cover them ALL or you don't. If you and your husband are using the same account then you need to get your respective acts together to work out a system to ensure that each knows what the other is depositing and withdrawing. All banks are in the business of making money like everyone else and yes - - they are going to maximize their profits courtesy of those that are unable to maintain a sufficient balance.
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by AmandaBanana Posted Wed July 5, 2006 @ 9:48 AM
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I have no sympathy at all. I got an overdraft fee of $28 on 47 cents. I accepted it because I was wwrong. I have fallen victim to the same thing, HOWEVER, banks subtract the money highest to lowest to minimize their risk. They would rather the $520 transaction clear before the $10 one in case it ends up jsut being money lost to the bank. Maybe I am biased at understadning because I work for a bank, but our bank is Live, so things do clear over night now, and usually in order. O well...take them to court...good luck. But I don't think that they did anything wrong.
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by Brian D. Posted Mon July 3, 2006 @ 8:11 PM
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You overspent by $53
So using your reasoning:
the $520 will get the $35 fee &
the $10 will also get a fee of $35
and then add in protection fee of $25
that totals $148 so you "lost" !7
Here's what I don't get, if you have an overdraft protection fee why are you getting overdraft charges?
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"lost"
by Brian D. Mon July 3, 2006 @ 8:12 PM
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lol
by Leanne L Mon July 3, 2006 @ 10:31 PM
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by Gino Posted Mon July 3, 2006 @ 6:26 PM
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We have a joint account and we've found this fool proof method of making sure we don't spend money we don't have and avoiding those pesky fees banks charge for the customer's convenience. This is why I do my food shopping with coupons and rebates at a Supermarket and not at Seven eleven, piggly wiggly, or any kind of quick fast service place. Those prices add up quick when all you have to do is wave plastic and walk away.
Here's our fool proof method.
When you use an atm machine, this thing comes out of a slot somewhere. It's called a reciept. A transaction record. When you go to buy something, always ask for a receipt.
Ok here's the plan. Take the amount you make. Set aside a percentage of it and PAY YOURSELF FIRST. Don't touch that portion, no matter what it is put it in savings. Theres a thing called tomorrow. Ask Star Jones..she's spreading the word to anyone who wants to listen.
Calculate the bills that are usually the same each month. Make sure you know which companies automatically take their money from your account. Subtract that from the running total.
What is left is what you have to spend, but make sure all your bills are taken care of first and subtract that from the running total.
At nite when you're done eating, sit down with your husband/wife/significant other/ or other person who has legal access to your money.
Get a notebook and pen. Write down each reciept amount and circle the total on the receipt to show that you've entered that amount. Staple a legal sized envelope to the first page and slip the reciepts that everyone has accounted for that day. Make copies of the total and hand it to the other person.
It becomes automatic after awhile and real quick and easy.
Anoter trick i use is to round up when I write a check AND round down when I make a deposit... you know just like you ignored the cents in your blog? Well, those pennies add up after awhile and you'll have quite a cushion. The bank will have more than enough to cover the occaisional "oops".
There's a thing called a budget. If you don't budge....et won't get done.
Think Hard and Life gets Easier. I've learned my lesson the hard way too.
I know it's the prinicple of the thing and I realize things happen but money is an important Issue. Think of how hard you worked to make the amount of money the bank made in fees and iterest alone??
Good Luck and just try to be more serious with your money.
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So true
by Gino Tue July 4, 2006 @ 9:39 PM
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by JPohio Posted Mon July 3, 2006 @ 3:42 PM
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Just a couple of observations. Try keeping better track of what you are spending. I too do not use my checkbook register supplied with my checks, but I do keep track using Microsoft Money. It really doesn't matter how you track it, but do keep a running tally so you don't spend more than you have.
Now the banks...you made a mistake and spent more than you had. You acknowledged that, and you knew you would get dinged for it. Even though this was a debit card, I take issue with the bank allowing the transactions when the account was already overdrawn. At what point would the bank have declined the charges? They will tell you allowing the transaction was done as a courtesy to you. But allowing 4 or 5 transactions on an overdrawn account??? What is the maginc number/dollar amount that will actually cause the bank to decline the transaction? Also love the way that the banks process transactions. Debits always are processed first, then any ISF fees, and then any deposits are added. It is all about making money I guess.
At any rate, do yourself a favor and try keeping better track of your balance.
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by Leanne L Posted Mon July 3, 2006 @ 11:08 AM
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Banks are out to make money on you and you are the type they LOVE to get. Don't give it to them. And by that I mean keep great records, don't depend on that card. They make money off of that too. Use a credit card and pay ONE check at the end of the month to the CC and your statement wont have so many transactions on it that they can play with when you go over your limit. Or get cash reserve on the account (which has high interest if you dont pay it off right away) and you wont get charged the bigger immediate fees for those accidental OOPS's that you did.
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by AmandaBanana Posted Mon July 3, 2006 @ 11:05 AM
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They charge it largest to smallest to ensure funds are available for the biggest potential problem the bank might face.
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by Iris Posted Mon July 3, 2006 @ 9:35 AM
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You are correct when it comes to late fees applied to suit the bank in order to make profits of unsuspected customers. The bank is always right. They never held themselves liable to anything therefore giving themselves ample opportunity to commit fraud. Your overdraft should have been charged according to date and amount of spenditure. Fight on!
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by Brightie Posted Mon July 3, 2006 @ 9:04 AM
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The bottom line is, you still went over what you had, and you still would have been charged overdraft fees. Right?
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by Richard LaJaunie Posted Mon July 3, 2006 @ 8:31 AM
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Let me see if I've got this straight - you spend more money than you have, and your pissed that BoA charges you overdraft fees?
"Now, I suppose I could have just not gone out to eat so much, or I could have chosen to use the bank to pay my bills rather than buying those money orders."
Yeah, no sh*t, genius. Oh, but whining on the internet is so much more fun than actually taking responsibility for your own actions.
Do BoA a favor and close your account. I'm sure they'd be thrilled to be done with you.
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by Kerry Posted Mon July 3, 2006 @ 1:37 AM
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I'll be taking Brenda's advice, and using a credit card from now on. I do keep a check register. The problem is that my husband and I have a joint account and it is very difficult to keep track of both his purchases and mine.
If he and I both use a credit card, I will not have to worry about whether I miss a charge of his or if he forgets to give me a receipt.
I guess it is expecting too much, but I had thought that Banks could be trusted. If they are going to manipulate charges like that, I will using them for nothing more than to cash my paycheck.
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check register from the bank = free
or
overdraft fees = $165
No which one would you prefer? If you would have just used a check register you would have avoided all those fees. I learned this the hard way a loong time ago.
You shouldn't be miffed at the bank but at your adding and subtracting skills or your high school math teacher.
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by gb Posted Sun July 2, 2006 @ 11:24 PM
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Dear Miffed -- here is a way to not get any fees on your account -- keep track of how much money you have in your account and don't forget those automatic debits. Then you don't have to pay those pesky fees. It works for me every time!
Its simple math on your part.
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"Here is an example: I have $850 to spend on Saturday. This is hard earned money from my paycheck. I worked overtime to get this money. ....Slight Problem, I just spent $903.00."
Um.... how about you use a check register and NOT spend more money than you have?
Just an idea. I know taking responsibility of your own actions is a foreign concept but it does make life easier.
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Brenda is right -- putting debits/checks through from the highest $ amount to the lowest is SOP and has been for as long as I've been banking (over 20 years).
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by *Brenda* Posted Sun July 2, 2006 @ 2:34 PM
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Every bank I have dealt with does things the same way. You can look up complaints on here or on ripoffreport and see tons of complaints about the same issue, different banks. I believe this is also lined out in the policy and procedures literature you were given when you opened the account. I'm not sure because I didn't read mine.. LOL.
Another thing is, I'm not sure if you used the card as a debit at all of these places. If the card is used as a visa it will take longer to be deducted. So even if you ate at the diner first, it may have been cleared later than any of the other transactions (depending on if it was run as debit or credit).
Do you have overdraft protection linked to your savings account? My fiance has it that way and never has had to pay a $25.00 fee. They just transfer the money out of his savings account.
What I do is just charge everything to a credit card. That way I know I won't have any problems. I don't spend more then I have so I rarely carry over charges to the next month. I don't remember the last time I used my debit card. Maybe this could work for you also.
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deducted
by AmandaBanana Mon July 3, 2006 @ 11:02 AM
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