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Shipping Charges

Posted Fri July 7, 2006 1:08 pm, by nneka t. written to overnight prints


I have a large order that I would like to make weekly and I think your prices are fair. However when you get to the part of the order that requires shipping, that when you try to stick it to the customer. Why would it cost $100-$250 to overnight something send ups. The post office doesnt even charge that. Further more I have a account with Ups and I can ship anything for $9.00. I would be more than willing to overnight you a large box with a label on it to over night my item. All of your customer service reps tell me this is not possible to do. when I ask why they can not give me a reason why? I think your shipping charge is outrageous and completely inflated and unneccesary.

I would like to use my own shipping account or if you will not allow me to use my own account I would like to only pay $9.00 to ship my order. If you can not accomodate me, I will honestly still use you but only for emergencies and very small orders where you cant whack me on the shipping


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by p d Posted Wed July 12, 2006 @ 8:52 PM

I work at Office Depot and we have UPS at the copy center. The charge
is for where it's being shipped, the total measurment of the box, it
includes insurance if you buy it and HOW it's being shipped.

Your letter isn't making sense to me. You say the prices are fair then
you turn around and complain about them.

You say that you have an account with them and that you can ship
anything for $9.00 (which I don't believe for one minute).

If the post office is cheaper then go to them. Why waste your time?

Reply


shipping by neka Wed February 14, 2007 @ 12:21 PM


$9.00 by neka Mon May 14, 2007 @ 6:50 PM

by RedheadWGlasses Posted Sun July 9, 2006 @ 11:16 PM

If I remember correctly:

If a business charges only for "shipping," then the business can
charge only for the actual shipping costs.

If a business says "shipping AND HANDLING," then that "and handling"
bit allows the business to jack up the cost to whatever it wants. The
"and handling" means its in-house cost to assemble the product or the
entire order, get it ready for shipping (imagine the care that goes
into shipping something very delicate and valuable).

I think the OP should contact someone at the company beyond customer
service people -- a sales rep/executive, a VP, whatever. Perhaps a
customer who wants a shipment each week warrants a deal in the
shipping/handling fees.

Reply

by RedheadWGlasses Posted Sun July 9, 2006 @ 7:54 PM

I believe my company (well, former company, as tomorrow I start a new
job) paid only $9 for an overnight shipment, as much a we could fit
into a certain envelope (provided by UPS). It then went up to $11 or
$12, but that's as high as it got, for using prepaid envelope labels.
Legal-size paper was the biggest size paper (unfolded) that would fit
in the envelopes.

But I regularly sent out boxes weighing 30-50 pounds, and if it was
going out via overnight delivery, you can bet they cost AT LEAST $100,
more like $200-$400, depending on weight and the distance it was being
shipped.

The OP should research whether ground delivery is an option. UPS
provides color-coded maps for each region of the country that show the
guaranteed delivery time with ground. For example, here in Minnesota,
I can ship to anywhere in Minnesota and the surrounding states via
ground, and it will get there in one day.

BUT:

If you know you're going to have a large order made weekly, and you
seem to be saying that it's a repeat order... why do you need it sent
via overnight delivery in the first place? Plan ahead, order more in
advance via ground, whatever. It seems to be something you should be
able to figure out.

Reply
by Lisa Smith Posted Mon July 10, 2006 @ 1:32 PM


Reply

by Lisa Smith Posted Sat July 8, 2006 @ 12:02 AM

Wow...$100-$250? It must be something huge or really heavy. Otherwise
I don't see how on earth it would cost that much. I usually only pay
$5-$15 for things I ship.

Reply


It's UPS by *Brenda* Sat July 8, 2006 @ 11:42 AM

In my experience by Lisa Smith Sat July 8, 2006 @ 12:50 PM


Oh really? by *Brenda* Sat July 8, 2006 @ 2:44 PM

Iraq. by Lisa Smith Sat July 8, 2006 @ 4:50 PM


How strange, by *Brenda* Sat July 8, 2006 @ 8:41 PM

That is strange. by Lisa Smith Sun July 9, 2006 @ 12:30 AM


Oh so now.. by *Brenda* Sun July 9, 2006 @ 1:18 AM


You're right, I think by Iconophiliac Sun July 9, 2006 @ 3:04 AM

Uh no. by Lisa Smith Sun July 9, 2006 @ 7:04 PM


Uh right. by *Brenda* Sun July 9, 2006 @ 7:44 PM

Re. by Lisa Smith Sun July 9, 2006 @ 8:37 PM


Riight. by *Brenda* Sun July 9, 2006 @ 9:05 PM

I'm not making anything up by Lisa Smith Mon July 10, 2006 @ 1:07 AM


Haha, yeeeah by Iconophiliac Mon July 10, 2006 @ 8:02 AM

What holes? by Lisa Smith Mon July 10, 2006 @ 9:29 AM


tad bit cruel don't you think? by AmandaBanana Mon July 10, 2006 @ 9:02 AM

Thank you by Lisa Smith Mon July 10, 2006 @ 9:21 AM


If it went to an APO/FPO by inanna68 Mon July 10, 2006 @ 9:24 AM

it didn't go to an APO/FPO by Lisa Smith Mon July 10, 2006 @ 1:27 PM


Amanda, by *Brenda* Mon July 10, 2006 @ 12:03 PM


regardless by AmandaBanana Mon July 10, 2006 @ 1:35 PM


Regardless by *Brenda* Mon July 10, 2006 @ 3:32 PM


I didn't realize by Iconophiliac Mon July 10, 2006 @ 6:34 PM


I don't think this is an attack... by dragonflygrrl Mon July 10, 2006 @ 5:56 PM


Another case of by Iconophiliac Mon July 10, 2006 @ 6:33 PM

I wouldn't say by Lisa Smith Mon July 10, 2006 @ 7:57 PM


Uh-huh, by Iconophiliac Mon July 10, 2006 @ 10:32 PM


i am... by AmandaBanana Tue July 11, 2006 @ 8:11 AM

At least you realize it. by Lisa Smith Tue July 11, 2006 @ 3:21 PM


Not too much... by dragonflygrrl Mon July 10, 2006 @ 9:28 PM


You're getting married?! by Iconophiliac Mon July 10, 2006 @ 10:30 PM


Less than 100 days? by Evil Erik Mon July 10, 2006 @ 11:30 PM


I have by AmandaBanana Tue July 11, 2006 @ 8:13 AM


Wow! by dragonflygrrl Tue July 11, 2006 @ 10:50 AM


Yes Brenda, Makes Sense by Gino Sun July 9, 2006 @ 1:35 AM


USPS by inanna68 Mon July 10, 2006 @ 9:15 AM


Here's an Example by inanna68 Mon July 10, 2006 @ 10:44 AM


Wow by *Brenda* Mon July 10, 2006 @ 12:25 PM

I don't like USPS by Lisa Smith Mon July 10, 2006 @ 1:31 PM

by *Brenda* Posted Fri July 7, 2006 @ 3:46 PM

I ship UPS all the time and it is NOT $9.00 for overnight shipping.
$9.00 would be for GROUND shipping. Infact to 2nd day air a LETTER
weighing less then a pound is around $14.00. I don't believe at all
that you can ship anything for $9.00.

Reply


overnight shipping by neka Wed February 14, 2007 @ 12:19 PM




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