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 Crab Alfredo not good!!
Posted Sat July 15, 2006 12:58 am, by Mariam J. written to Red Lobster
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I ordered the Crab Alfredo, and the crab meat was rubbery & hard. I didn't send it back in case the waiter messed up my order, but I was strangely annoyed at the taste, like a slight burn.Also, the Alfredo sauce was a bit overdone. Needless to say, I stuck to my salad, and drink.
I would like Red Lobster to more closely monitor their meals, especially this one. And to compensate me, please, if that's possible.
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Yes, this is a common misconception - that servers mess up anyones
order for simply sending it back. This is so not true! If you are
polite and courteous there is no need to worry about that happening.
If you are rude, obnoxious, and generally an asshat, then, yes, you
may have cause for concern.
I worked in the industry for over ten years - I NEVER did anything to
anyone's food, but I have seen it happen. It's not nice - but in the
time I worked in the industry - it was not as common as people believe
it to be.
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by Leanne l Posted Mon July 17, 2006 @ 7:04 PM
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I'm sure the company wants you to be happy. It is easier though to nip
it in the bud right there if you can, just let them know it's a little
overcooked for next time. Then if they gave you a problem at that
point it would be different.
Red Lobster and many restaurants are usually good about it. At least
the Red Lobster up here is.
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by dragonflygrrl Posted Mon July 17, 2006 @ 4:30 PM
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I have on rare occassions sent back meals that were not to my liking.
If you are polite about it, no one will mind. In fact, the idea that
the waiter might "mess up your order," is more than a touch paranoid.
I have said it so many times on this site, and I stand by it. If you
experience a problem at a specific location, at least give the
location a chance to fix the problem. Just imagine, if you had been
able to speak up for yourself at the time you might have been able to
enjoy your meal. Instead, you chose to sit quietly and meekly eat
only your salad while paying for the rubbery crab without a word.
The fact that you lacked the courage to say anything doesn't entitle
you to freebies from corporate, although I wouldn't be surprised if
they sent you a gift card and a form letter. It must work, or there
wouldn't be so many of these letters.
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Well said
by tickytack Tue July 18, 2006 @ 8:39 AM
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by tickytack Posted Mon July 17, 2006 @ 11:32 AM
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Why should they compensate you - you didn't send it back, nor did you
complain.
I'm calling shenanigans and a brazen attempt at freebies.
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by Tikki Posted Mon July 17, 2006 @ 12:28 AM
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Why didn't you let them know right then so they could correct the
problem right away? And why would you pay for something you couldn't
eat?
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by Tikki Posted Mon July 17, 2006 @ 12:38 AM
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Ai yi yi!
by Tikki Mon July 17, 2006 @ 12:42 AM
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by p d Posted Sat July 15, 2006 @ 2:44 PM
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Compensate for what? You didn't send it back. You also chose not to
eat it.
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by Tina . Posted Sat July 15, 2006 @ 12:22 PM
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You didn't send it back. You ate it anyway. Yet you want a refund?
Right...
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