ELJER EMPLOYEE IS HARRASSING ME

Please dont make me hand out more dollars to make this one go away
too. If this keeps up I am going to have to switch to stickers and
gold stars for everyone that doesnt click on this link.

The horse is dead, please stop beating it.

Dear E.S.

You say you want this thread to end and and BELIEVE ME, so do I. So,
could you PLEASE do us all a favor and terminate this thread. Email
Mr. Helpful (his email is on his page here) and ask him to remove the
letter altogether. Problem solved, issue ended.

This has gone on long enough, it's pointless as all get out and quite
honestly, it's a waste of perfectly good letter space.

If you and this Mike character want to duke it out, please do so in
the privacy of your own email and leave the rest of PFB out of it.

because he did post here

djay is the "CDC blood" guy.

Customer2006 is the "Elger toilet problems" lady.

Is this right?

Okay, I wasn't going to continue to respond, but I read this on a
separate board and thought it pertained directly to the discussion
here.

A senior member on healthboards.com asks, "Sorry in advance for the
subject matter. My (boyfriend's) son, who is only 10, keeps clogging
our toilet. At first I thought he was just using too much TP but he
assured me it's the poop not the paper. He also has this problem at
his mother's house. She told me his poop can be 3 inches round and
over a foot long. The wierd (sic) thing is that I have a friend with a
young son and a nephew who poop like this too. My brother had to
install a super flusher toilet bowl. None of these children are
overweight. My (boyfriend) thinks it's because kids these days eat too
much fast food, spend hours playing computer games and don't get any
exercise. Any other parent's out there with this problem?"

The problem the OP is speaking of is greatly affected by both weight
and diet. Although you do not have to be overweight to experience
these problems, it becomes more common within the obese. Compound
that problem with a rather inexpensive, entry-level toilet and you run
into the very problem the OP is speaking of.

OMG! How OLD are you?! The original letter was one thing. I will admit
I didnt read it and frankly...I am thankful for that. But starting
this thread was so immature! And then continuing to fight with him,
continuing to hold on to your attitude and consistantly blame EVERYONE
else for everything is childish.

Take some responsibility. Hey! Guess what?! Its time to s*** or get
off the pot! Let it GO! Get your toilets fixed. Stop assuming that
everyone who doesnt agree with you is automatically wrong. Open your
mind and realize that there might be something out there you didnt
know.

Its a toilet. A freakin TOILET!!!!

If your weight wasnt such a darn issue to you YOU wouldnt keep harping
on it and bringing it up. So you are overweight. SO WHAT?!?!? So am I!
I have never broken a toilet. Most overweight people have never broken
a toilet. Lets be a little realistic about this. From what I can say
the issue was about your diet. Meaning the kind of food you eat...not
the amount of calories that you consume. Maybe you need some fiber is
all they were saying!

I have to say that the first couple of times I read this nonsense I
couldnt understand it to save my life! I had to wait until some posts
had been made on it before I could figure out what had happend.

The whole thing is totally irrational. SO WHAT if Mike thinks you are
overweight?! What does it matter?! So what if he thinks one kind of
toilet is better than another. How does it affect you?

Do you understand what you are saying here? You are accusing someone
of stalking you because of a few posts made to a complaint letter you
posted....all because he knew the name of a toilet and because he
assumed you were overweight.

Last thing...do NOT expect someone to leave you alone while you are
the one continuing to sling the mud. Dont tease the dog and then go
crying to your mother when it bites you.

Just like the book says. Now let's let this posting go to the big
porcelain toilet in the sky.

I appreciate all the posts both for and actually even those against me
within this whole thing. But, at the risk of never seeing this thread
climb to the "Top 20" ;-) Please stop admonishing the OP in any way.

She seems to have a very hard head, which there's nothing wrong with,
but she's just going to argue with anyone who ever disagrees with
her.

Let her do whatever she is going to do, and let that be that.

At the risk of having a post about me showing up on PFB for
harrassment, you are at least half of the problem.

I read Mike's initial comments and then your snide little retort.
You, along with a lot of PFB users, seem to think that if someone
disagrees with your post, that you should respond as if they'd called
your mother a whore. While I agree that the entire conversation
between you two degenerated into something less than helpful. You are
just as culpable as anyone for the state of your post. To start a new
post and continue the fight speaks volumes about what kind of person
you are.

By the way, your issue with your toilets is not Eljer's problem. You
and your contractor went the cheapest way possible. Deal with it. If
I buy a Chevy Aveo and it doesn't accelerate to 60 as fast as a
Corvette, is it Chevy's fault? Should I sue them for a Corvette?

Wow, I'm kind of surprised! A chat about me is making its way up the
charts.

Let's cover some points that have not been covered here:

First, the OP posted a letter about a topic I have some background
with. She admitted that the contractor had installed four basic
toilets without any form of upgrade. After an authorized service
person, by the name of Frank, came to the house, he could find little,
if any problem. He replaced three of the four flappers on the toilets
and, I would guarantee, tried flushing each one. Each seemed to work,
as Frank did not return for further service, but was not to the power
the OP wanted.

Speaking to Eljer, the OP found that the manufacture claimed her and
her family's diets had something to possibly do with the performance.
They seemed to indicate she needed a more powerful flushing toilet to
accommodate her needs.

Now the OP gets on PF and states she wants Eljer to replace and
upgrade each of her toilets to their high-end model, for free!

My reply was similar to others I've read in this thread. She claimed
she was going to file a class action lawsuit! By the time she was to
pay a retainer, alone, for this lawsuit, she could replace all four
toilets. This is just another consumer not using good common sense.
Look, the point I gave her was very simple, it doesn't matter what you
paid for the home, you purchased low-end toilets with the house. If
the contractor stated anything different, you should be speaking with
him, not complaining to Eljer once they confirmed they were working as
they should. Her claim was, and still is, "all toilets should flush
all waste." And that, further, the upgrades offered by the contractor
was for extra "bells and whistles". What the heck extra bells and
whistles are you going to put on a toilet?!

At one point, I used the sentence "assuming you don't want to change
your diet, I'd consider replacing the toilets." It was a harmless
sentence with little meaning, other than to tell her to consider
replacing the toilets herself. She went off on the diet fraise again.
The whole thing started making a little more sense she's touchy
about the diet and the manufacture has simply stated that her weight
may play a part in the way in which the toilet is functioning. So I
asked her if "she would mind divulging the weight and sizes of her
family members, as this may shed some light on the problem." She
again, became defensive but then admitted to being overweight.

I am a believer in not trying to sweep a weight problem under the rug,
so to speak. I told her that if she felt like she had a weight
problem, that she should talk to her doctor first and she could get
help in contacting OA. They are a great organization and can help
people with any number of weight related problems.

She claimed I worked a Eljer, which I told her I did not, because I
knew of her weight problem and the line of toilets the Eljer sold. To
begin with, she brought up the weight issue in her original post.
And, anyone who reads Consumer Reports has a good review of Eljer
products and their competition. The OP kept stating that she had all
the proof in the world about the problem at Eljer. I just simply
pointed out the Consumer Reports article, which I admitted was not a
magazine I always agreed with. This article, however, gave Eljer
toilets its top two awards. One for the Titan, rated number one at
just under $300, and another for the Aqua-Saver rated as "The Best
Buy" at just under $200. And, by no means listed any of their
products as junk! Now, I've got to ask, how in the hel! is she going
to pay for a retainer for an attorney, actually follow it up in court,
which by that time will make the retainer look like pocket change, and
win a court case with what she calls proof?! This is the exact thing
I explained to her! I told her it was more likely she get hit with a
counter suit for frivolous court action. And then she would have a
battle on her hands.

Anyway, then some gal by the name of Karma jumped in. Between both of
them, they were doing nothing but out-and-out name-calling. I thought
she was at least accepting of the help until this point. I basically
asked the OP what she wanted me to say? I further told them I didn't
agree to the name calling bit and told the OP if she felt she was okay
with her weight, that was fine, if not, I wished her well with getting
it off. She still claimed that her weight had nothing to do with the
problem! I just let it go, but then I found out this gal has started
this separate thread now not just complaining about her toilets, that
she isn't getting resolved, but an employee harassing her! GIVE ME A
BREAK!

I wish the OP all the happiness she deserves. But she needs help with
more than her toilets. If she does have problems with the toilets,
she better replace them herself. Claiming she is going in to court
over this is simply nuts. If they really aren't that bad of a
problem, I'd suspect she'll learn to live with it, if not, she'll pay
to replace them herself. If she feels she has a weight problem, I
wish her the best. Taking of pounds can be a real struggle, even to
admit you have a problem. But, if she wants to loose the weight, I'm
all for her! I hope that her and anyone else can refrain from
name-calling it is only a way for an uneducated mind to express
itself.

As far as Eljer, I'm far from the belief that the customer is always
right. Sometimes the customer is right, in other cases, such as this,
they are way off base. Between she and her contractor, they purchased
a low-end toilet. And she complains because it doesn't perform as
well as a high-end model! So Eljer should upgrade her for free?! Not
even close. Her and her contractor should have decided to purchase a
better model to begin with. Unlike the OP wants to believe, not all
toilets flush the same and disposed of waste the same. I guess it's a
hard lesson to learn, but it could have cost more. If she wants to
upgrade her toilets now, it'll cost her about $2000.

I have read a lot of the comments that Mike has made, he is obviously
some kind of insane nutcase, just ignore him.

If this is the same Mike R., he has been a poster here for years.
Surprised to see the taunting comments he ended up making. He
should've stopped when the OP got upset and requested that he leave
her alone. Up until that part, his comments could have been construed
as someone trying to educate a consumer. But yeah, then he "went
there" and it became a personal attack, IMHO.

IMO, Mike R is just a person who likes to stir things up. So much so
that he even goes so far as to research things to throw against you.

Unfortunately that is what you risk when you post anything on a public
message board. You put yourself out there to people who love to
troll. You get upset and emotional while he gets a good laugh at your
expense. You can't say anything that truly offends him.

Your best course of action is to stop posting comments back to him.
You know that you have a fairly valid complaint. Sure... a toilet
should flush. I think that I would be just as upset if I bought a
brand new house and the toilets didn't flush properly. But I'm also
wondering if you had an independent plumber come out to check them out
as there could be something wrong with the development's sewage lines.
As unfortunate as it is, there are many builders who go the cheap way
when laying sewage lines and this will cause toilets not to flush
correctly too. You should exhaust all avenues before you seriously
persue action against the company. Now, I no way shape or form work
for Eljer... I'm just trying to give you advice.

Good luck with your toilets and really... just ignore Mike R. Even if
Planetfeedback were to do anything about him, how hard would it be to
make a new profile with a different e-mail address and keep
harrassing?

I don't know if Mike R works for eljer, maybe he does now and worked
for best buy a few year ago
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
205496

Show me his letter and I will tell him off for you.

either report him to district or corp. or call the cops. Gotta love
people who do that.. no life and no respect for other people. He must
be a really sad individual. even tho i dont exactly get this letter...
i hope the best for ya.

I think you have a valid complaint to the manufacturer about the
performance of your plumbing products. I'd take it up with them, maybe
have them send a rep (other than this guy) to check the product or
installation. I had a problem with Kholer (sp?) before. The first guy
that came out, from the company that insalled it had nothing but rude
and nasty to say. I politely thanked him and personally excorted him
to the door, after making certain that he had all his tools and
possessions in order.
I called Kholer (sp?) too lazy to go check.... and they sent a rep
over. He dropped some dye pills in the tank and noted that a ring was
installed backwards which caused my particular toilet to flush with so
much pressure it would splash over onto the floor every time. He dis
assembled a thing that sounds nasty but it's really what it's called.
(ballcock) unscrewed some screws, flipped the pressure washer over,
and fixed my problem) all this took was a call to an eight hundred
number.
Why was I polite to the first guy and not fly off the handle or stoop
to his level? Basically, he knows where I live. My name and phone
number and credit card number if he wishes to dig further. So biting
my tongue till it bled (I really wanted to put him in his place) I
was nice and polite and thanked him for visiting and payed 35 buck
fee.

some people are jerks, sucks but there it is. you need to report him
to Eljer's corporate headquarters.

OK, I finally got a chance to read the first letter. One of the
things that you need to remember about the internet, message boards in
particular, is that there are some people out there who do nothing but
flame people. The entire reason they post is to get a rise out of
someone. It is unfortunate and childish, and I am sorry that you seem
to be targeted right now by one. As stated earlier, the best thing
you can do is to simply stop responding. The more you do the happier
they are.

Ok, so I went back and read all that childish silliness, and all I can
say is stop it. Seriously. Who was rude to whom first, who called
who what name, it's boring and it's childish.

E.S., there will be people in life that don't agree with you. There
will be people in life that no matter what you say or how good you
think your argument is, will never, ever, ever think you are right.
There is nothing you can do about that. When you encounter those
people, the mature response is to simply say, "Apparently we don't
agree. Let's move on." Then do so.

I don't necessarily agree with your original letter either, but I'm
not interested or knowledgeable enough where toilets are concerned to
comment on it. Apparently, Mike R. has both an interest in and some
knowledge about plumbing. This doesn't necessarily mean he works for
Eljer. It could be because he is a plumber by trade, because he works
for one of Eljer's competitors, because he is a contractor, or just
because he is a guy with an internet connection and too much time on
his hands. Yes, he has posted some rude things about you. You have
also posted some pretty rude things about him.

Continuing to go back and forth about some toilets with someone on the
internet isn't exactly the best possible use of your time. If it's
what you want to do then I guess feel free, but that's my two cents to
you. Do with it what you will.

When you write a letter, you need to provide more information than
this.