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Another great job Wal-Mart!
Posted Tue August 8, 2006 2:45 am, by Jackie C. written to Wal-Mart
Write a Letter to this Company | Rate this Company
I want to commend Wal-Marts security staff at professionally stopping two very dangerous criminals. Yesterday around 4 PM, I was in line at the register when three men came running towards the exit. I watched as these heroes pounced on a pair of extremely dangerous would be shoplifters - in this case a pair of adolescent girls, both roughly 12 years of age - as they were simply walking towards the exit. Two of the men grabbed them from behind and yanked them back with such force that one of the girls was literally pulled right out of the sandals she was wearing. They held them firmly from behind, wrapping their arms around them. The third man was quick to get between the two girls and grab their arms. I was still worried though. Could three 200 pound men detain two 90 pound girls? I was quickly relieved when two more men and one woman (The greeter) formed a semi- circle around them. There was no way these thieves were going to escape now!
The Greeter, when I first met her coming into the store was such a sweet old lady. She greeted me while offering me a carriage. Now her role was changed due to the attempted robbery. Her face was now red with anger as she began screaming at the girls. I watched as they cried in terror but she did not fall for it, demanding they shut-up and that they were in serious trouble. While the men continued to hold the dangerous individuals firmly, the greeter began searching the two girls - patting them down and reaching into their pockets. She managed to recover what the two girls stole.
I thought it may have been a DVD movie or perhaps a gun? No, to my utter horror it was much worse... a two dollar lipstick! That's right! Can you believe it?
The Greeter was just as horrified as I and the other people watching were. She demanded to know what else they stole, how many times they had come into the store stealing stuff and so on, all this right in full view of the customers. She didn't let the girls terrified cries stop her! One of the girls cried that (the guy holding her) was hurting her. Ohhhh, but he didn't fall for her trickery. Instead he jerked her, causing her to scream, then told her to be quite. That will teach her!
After that, they were dragged away. I am assuming to the torture chamber?
I must again commend you on the professionalism of your security staff. Many years ago when I was a young and stupid teenager, I to tried to steal. It was in a store no longer in business called Ames and the product was a music CD. As I walked out of the store with it, the security guard - without laying a hand on me - explained that he saw me take the CD and asked that I give it back. I did and then was told never to come into the store again. That was the end of it. Imagine that? Talk about Laziness!
A few months ago, a friend of mines 14 year old son was caught shoplifting at Target. This time the security guard sloppily waited for him at the exit, told the kid to fallow him to his office where they did nothing but call his parents. Thats all? No abuse, to terrorizing? Who trained these people?!
Wal-Mart however, seems to know how to handle shoplifters. If it is an older person, get his plate number. If it is a pair of little girls, pounce on them with all the manpower you have and terrorize them in full view of the customers. I am sure these two learned their lesson. Well done Wal-Mart!
I was wondering. I have a son who is now 6 years old. I would love to arrange a visit with these two girls as I am sure you have them chained to a dungeon wall somewhere, dressed in tattered burlap gowns with rats nibbling at their toes. The way your security people handled them as they tried to walk out of the store, I can only assume that this is what you did with them. I want my son to see why its bad to steal and this would be the best example! Let me know when I can schedule an appointment, preferably after their daily visits to the torture chamber where 'The Greeter' is surely pressing them to admit to more thefts
If this is impossible, please let me know when the Parents of these two girls bring you to court for excessive use of force, bodily injury (I am sure the men who pounced on them left some nice bruises) and illegal searching (I thought only cops were allowed to do that?) I would like to sit in on it as I hear Wal-Mart deals with this a lot. I wanna see what its like to be sued for tens of thousands.
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by Mike Holly Posted Mon December 18, 2006 @ 7:46 PM
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If I caught anyone shoplifting at the Wal-mart I work at, I'll spank them then haul them off to security no matter if they are 12 year old girls or not.
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by Mike Holly Posted Wed December 6, 2006 @ 10:01 AM
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You must be one of those two girls who were shoplifting. I believe you were shoplifting and as a loyal Wal-Mart employee, I commend those security guards for stopping you and your evil friend from plundering Wal-Mart.
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by nick l Posted Mon August 21, 2006 @ 12:15 AM
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Heh.
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by Mike Holly Posted Thu August 17, 2006 @ 9:41 PM
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sounds klike you are a shoplifter yourself. I work for wal-mart and if I caught some one shoplifting, even if they are 12, I'll drag them to the manager's office, yell at them, and have them arrested. Stop spoiling your kid and kids who break the law and show wal-mart some respect.
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by K G Posted Mon August 14, 2006 @ 7:42 PM
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That is a great job I'm sure you wouldn't be complaining about the treatment if it was an adult. Do YOU like paying the higher prices for shoplifters? And even if it was just a lipstick who knows what else they have stolen or what they will steal next? Hopefully they scared them out of doing it ever again. I guess as a fellow shoplifter you feel bad for them? HONEST people think that's the way to handle it, no excuses.
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by Diane H Posted Mon August 14, 2006 @ 1:17 AM
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Sounds like they got what they deserved. How do you know they were minors? Wal-Mart gets ripped off frequently where I live and you always see the police there. They have a right to protect their property. They are a business who has to pay for their merchandise that they sell like everyone else. If everyone stole a 2 dollar lipstick (lipstick is alot more than that unless it's the dollar store) then it would amount to alot of money. I would much rather see them humiliated and yelled at like they deserved and learn their lesson now than keep up the crime and end up in the big house for years to come later on and have a criminal record follow them around the rest of their days.
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by azputerman Posted Thu August 10, 2006 @ 12:09 PM
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So, if someone came to your home, and then tried to walk out with your stuff, you would be 'nice' about it? Where do you live?
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by EmilyEC Posted Thu August 10, 2006 @ 10:02 AM
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If I saw my kids treated like that, I'd make sure those involved were fired. Of course I'd also ground my kids for trying to shoplift.
Wal-Mart has a history of going over their bounds when it comes to shoplifters. Its a wonder they have not been sued ouf of business.
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by Kevin Wages Posted Wed August 9, 2006 @ 11:47 PM
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When is the rest of the world going to wake up and quit shooping at WalMart? Are the few pennies you might save worth the horrible service and merchandise? Come on.
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by Gino Posted Wed August 9, 2006 @ 9:18 PM
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Just wondering... did anyone stick around or call the cops or offer to make sworn statements as to what they witnessed? Or did they just mind their own business and go on their way, not needing to write a sarcastic letter after the fact feeling somwhat justified that they got every little detail absolutely correct? You did record or write notes as you witnessed it? Its what reporters always do.
Perhaps your notes could be of use when these girls get booked. Many judges make first time offenders do wild and neat stuff. Wear sandwich boards announcing that they stole, community service, speeches to six year old children who can't tell the difference from what is right or wrong. Or maybe six year olds deserve the same treatment in the eyes of others who witnessed this.
It takes quite a bit of force to jolt someone, even a tiny someone, completely out of their sandals. So, the next time you go there, if they're still open, make sure your child is very close to you...just in case he slips a matchbox car in his pocket and gets the same results.
I'm sure your sarcasm and joy would soon evaporate...and ahhh...there's the rub. Those evil girls were once six year old children with parents. So the parents do share some of the blame for the evil youth of today. Especially those who watch it and do nothing. Imagine you horror seeing junior yanked out of his sandels hauled away etc etc etc and having others say "let this be a lesson to them""they must deserve it" "where are the parents?" All justifiable because stealing of any kind is wrong.
There are much better ways to handle these situations wether it warrents it or not. Simple hancuffs and being circled by a posse of 300 lb adults should suffice. A 911 call and reports taken. But we need to see a simple wrong act met with excessive force and smug indifference.
I did a stupid thing as a 9 year old. Yes, I technically stole. I picked up a pack of gum, saw another that I wanted instead, and as I reached for my change holder, I released the gum into my pocket and paid for the other one.(thats the truth, my story and I'm sticking to it) I didn't mean to steal it was a simple mistake. I walked out. No one tackled me etc. I realized what happened, walked back in the store to make it right, and I was immediately seated on a stool and carefully watched by a waitress and cashier, they were even kind enough to give me a small cup of soda seeing how upset and nervous I was. the cops were called, my parents had to come home from work to pick me up at the police station. I learned a valuable lesson. Next time it happens...just say nothing and walk away.
But to this day I'm very careful with transactions so I guess on some level, it did work. And my feet never once left my shoes nor was I humiliated, tackled from behind, forced to the ground and manhandled. This was 1967 and the world was a little different then.
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Wake up...
by JackieCsy Thu August 10, 2006 @ 9:42 AM
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by lovescats Posted Wed August 9, 2006 @ 1:14 PM
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Jackie, I think if you had just simply stated the story and your feelings, people might have been more sympathetic.
I'm sorry but your poor attempt at satire, poor spelling and bad grammar drastically takes away any serious thought about the subject. No wonder people are doubting you.
To the heart of the matter; if the girls were treated as badly as you claim, Wal-Mart will have their parents to answer to. But did it ever occur to you that all their yelling and screaming and other dramatics were to evoke sympathy from onlookers such as yourself? Can you really prove they were being physically hurt in front of a whole store full of people?
In any case stealing is wrong. If the girls came to your house and took $2.00 worth of your belongings or $2,000 you would be outraged and demand justice.Why should Wal Mart be any different? I am no fan of Wal Mart but I would defend their actions against criminals. Yes criminals. Stealing is a criminal act and that is what these girls, who were old enough to know better, were preforming when they stole the merchandise.
If you do the crime, be prepared to do the time. And that includes kids who are old enough to know better.
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So Jackie, how do you know ALL of this information about this incident? Are you the parent of one of the girls, or know the parent of one of the girls? How else would you know everything about the situation unless you stood there during the whole ordeal and watched?
So it may have been a $2 thing of lipstick, but how do you know these girls haven't been stealing for quite sometime, and that time is when Wal-mart finally decided to catch them on it?
If you are just a nosey bystander, don't write like you know all the facts. It isn't your business, stay out of it.
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by Cass Posted Wed August 9, 2006 @ 11:11 AM
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You know... it probably wasn't entirely necessary to use as much force as they did, but I bet those girls will never shoplift again. Whether it's a $2.00 lipstick, or a DVD or whatever, it's still stealing, and I don't think the "kids will be kids" attitude you're displaying is any excuse. Shoplifting results in the same increased costs for the store (and therefore to the customers) whether it's a 90 pound teenaged girl or a 200 pound grown man. And if their parents do try to sue, I hope they get laughed out of the courtroom.
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You would be pleased to know that the Wal-Mart in that small town in the South I lived in for too long also has a Greeter. This one will actually run after you if she isn't at her post and you make it outside the door, and is not afraid to grab anyone.
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by B P Posted Wed August 9, 2006 @ 12:50 AM
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Good lord. Never write satire again. My eyes are bleeding.
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by Aunt Bee Posted Tue August 8, 2006 @ 10:15 PM
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I have heard that Wal Mart employees can sometimes go a little overboard.
I don't understand them. My husband and I went to Wal Mart recently and bought several large items, a marine battery, an infant car seat, a bouncer, and a 27" tv. All of this merchandise was paid for in electronics.
Upon leaving, we bypassed the front checkouts completely and walked out the door, with the greeter nodding at us as we walked out of the store.
Another time, same location, I was grocery shopping. I had a case of soda in the cart that was obviously not bagged. As I left the store, the greeter ran over to where I was walking and jumped out in front of me, almost getting run over by my cart in the process. She then demanded to see my receipt, due to the sodas not being in a bag.
So I guess what I am trying to say here is:
If you are going to rip something off from Wal Mart, go for the big items. They are too busy trying to protect $2.00 lipsticks and $3.00 cases of Coke.
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If the girls were treated as roughly as you claim, then that's going overboard. Otherwise, I love that they may have been "scared straight." I never shoplifted as a teenager: the fear of getting caught was enough to keep me in line (and the ass beating I would have gotten at home helped).
I once caught two teenage girls smashing glass bottles on my street one night. I ran out, got one in a headlock, my neighbor Romeo (real name!) grabbed the other and we scared the crap out of them. They were crying and scared you-know-what-less. We never saw them on our street again.
I got caught doing something very dangerous (long story) when I was four. My parents' neighbor, Tom Long (Hi, Tom!) caught me (and the other kids) and the others got away, but he grabbed my by my arm and spanked my ass the whole way home to my parents' house. My mother thanked him. I ended up with pnemonia and spent a week in the hospital.
Ideally, kids shouldn't be spanked or treated rough physically. But sometimes, a kid just needs a whap on the ass.
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by Mr. Mafia Posted Tue August 8, 2006 @ 8:27 PM
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Well if you are telling the truth and what you said really happened, I am sure they will never shotlift again.
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by tickytack Posted Tue August 8, 2006 @ 3:50 PM
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I call extreme exaggeration, if not outright shenanigans.
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by Peregrina Posted Tue August 8, 2006 @ 3:11 PM
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You stood by and watched several adult males and at least one female attack two pre-teens. Bravo.
I smell shenanigans. Mostly because I doubt that people would have stood and around simply watched this happen, with the girls crying and whimpering. I think Jackie is exaggerating just a wee bit.
Shoplifting is a crime. The guards had no way of knowing what they stole or what else the girls would have had about their person, hence the holding of the arms while the FEMALE greeter searched them. After being a teacher in the public schools for several years, I am no longer shocked by the things kids will do and/or carry, including guns, mace and knives.
If the story you are telling has even a grain of truth in it, then perhaps the guards were a bit over the top in their handling of the situation, but tell me, would you be saying the same thing if the shoplifters had been teenage boys instead of girls? Bit of a double standard there.
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Please!
by MA Loper Tue August 8, 2006 @ 4:19 PM
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by JME Posted Tue August 8, 2006 @ 1:30 PM
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So when you saw these two children being bruised and injured by a pack of adults, you immediately went over to try to stop it or called the police for them..... right?
"Excessive use of force... bodily injury... bruises..." Of course you called the police immediately. No one would just sit there and watch that severe brutality on two sweet innocent children without trying to do something to stop it.
Unless of course it wasn't excessive... just security detaining shoplifters by holding their arms. The teenagers wouldn't in a million years think to cry or yell to gain sympathy.... would they?
OK, pardon my sarcasm. I try hard to stay away from that when posting here, but this letter seemed to cry out for it. The girls were shoplifting. The store DOES have the right to detain them, AND to search them. You stated that the greeter (sweet old lady) was the one to pat them down, so they were careful to have an employee of the same gender doing the searching.
I smell a bit of exaggeration here.
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by MA Loper Posted Tue August 8, 2006 @ 1:09 PM
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Regardless of the fact that they are teenage girls and regardless of the fact that it was a $2 lipstick, IT WAS STILL THEFT.
OMG! The horror to be embarassed and humiliated for BREAKING THE LAW! I can't imagine a worse predicament.
OK, reality check - there are signs all over Wal-Mart that say "SHOPLIFTING IS A CRIME! It is not a prank, it's not a thrill, it't not a game. It's a violation of the law and we prosecute to the fullest extent of that law, SO DON'T CHANCE IT!" (or something to that effect)
What kind of "games" did you participate in when you were "young and foolish" that you find this type of deviant behavior permissable?? I stuck to Space Invaders and Pac Man because my parents would have KILLED me if I had tried to shoplift something.
Being young or foolish is not an excuse for starting off on such a bad path at such a young age.
The protection officers were doing their job. They had no way of knowing for certain what the girls had taken, but clearly they had been watching them and knew they lifted something. They also had no way of knowing if the girls were armed, so they use the same procedures with EVERY shoplifter.
As for being hauled off to be "tortured," No, they were probably waiting for the police to arrive and the girls' parents. Believe it or not, it might have seemed "excessive" but if one of those "kids" stole your wallet, you'd probably be the first one to demand they be caned!
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What?
by JackieCsy Tue August 8, 2006 @ 5:38 PM
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because..
by JackieCsy Wed August 9, 2006 @ 1:16 AM
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by AmandaBanana Posted Tue August 8, 2006 @ 1:03 PM
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i ahve a strong feeling these "security" people won't have jobs much longer if this goes too public...owell...I myself got caught trying to steal from Kmart a LONG time ago....we got to the car, the security guy asked if the driver was our mom, it was my friends, and we were all asked to go back in the office where the guard explained what we had done. They didn't press charges (thank goodness) and my friends mom assured them that she would tell my parents...which she let me do bu tcalled to make sure i really did tell them. I was SOOOOOOO grounded and i'd never steal again. I learned just from almost egtting in big trouble.
My poor brother...not so lucky. he tried to steal once and was put on house arrest. Walmart isn't as nice as kmart....
AGGGGG sorry that had nothing to do with anything i guess... I agree they were too forceful....there...now i'm on topic
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The only good thing that has come out of this is that they will never shoplift again. However, I doubt the store employees would have treated a full grown adult that way. Their behavour is out of line and hopefully they will be set straight before they act that way with the wrong person.
Although, I love the use of sarcasm in this letter.
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by Aimeyir Posted Tue August 8, 2006 @ 12:40 PM
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You know what? Those girls were terrified, being screamed and yelled at........but I can guarantee that they will NEVER try to shoplift anything again! You know, that is the problem with America today. So many people nowadays are so sue-happy it's ridiculous. I refer to the legal system nowadays as the "new Lotto". As soon as someone perceives that some big company has done them wrong, whether real or imagined, the first word out of their mouths is "SUE!" Does anyone stop to consider that, yes, it may have been a $2 lipstick, but it's AGAINST THE LAW TO STEAL ~ANYTHING~! $2 lipstick today, $20 CD tomorrow, in a few months its $250 worth of clothing, which equals milloins of dollars in losses for the company. Shoplifters get more and more brazen with each success. I am happy that this potential profit leak got stopped this soon.
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by Ken V Posted Tue August 8, 2006 @ 7:58 AM
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Everything these individuals did was illegal AND against company policy.
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by Anita_New_Name Posted Tue August 8, 2006 @ 6:30 AM
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I would probably thank Wal-Mart for putting the fear of God in them. While I don't agree with physical force, illegal searching, or abuse, the fact of the matter is that these 2 girls were, in fact, stealing. While I agree there probably was a less violent way to deal with this, I'd be willing to bet that this will be the very last time these two girls attempt to take something that doesn't belong to them.
If there were no permanent injuries then I say...lesson taught, lesson learned. There is no excuse for these two girls stealing.
Wal-Mart should follow the rules regarding dealing with young shop lifters however I believe they should be aggressive enough to scare the ever living crap out of these young shoplifters.
Hopefully the girls will be ok and they've forever learned not to take what isn't theirs.
Ok, you guys can flame me now, I just felt the need to tell you how I would react if this happened to my children. I'm thinking my boys would have prefered the security guard's treatment over what would have been their fate once they arrived home! :o)
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