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CVS Pharmacist decides if you will get your medicine. Not your actual prescription.

Posted Wed August 9, 2006 4:54 pm, by June T. written to CVS

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I am writing to let you know just how your CVS here in Waterford, Mi manages the pharmacy.
I am recently disabled and have been placed on Medicaid. I moved to Waterford in March of this year due to my disability.
I am in constant pain and take medicine to try an control. Today, I had to have someone drive me to Rochester Hills to pick up my prescription, as it is a controlled substance. Unfortunately, it took almost 2 hours drive time. I took my prescription to the local CVS I have been using since my move and waited while "Denise" the pharmacist looked to make sure they had the medication. After waiting, she walked back to the counter and told me, "there are a few problems, the date is expired and the milligrams are wrong". " This doesn't come in 40 mg"
First of all.... The date was written 6/8/06 instead of 8/6/06 Two.. the milligrams are correct. I have several empty bottles from previously prescriptions and they are all 40 mg.
I told her I just made a trip of almost 2 hours and the date should be something they can call the doctor to clarify. Not that June of 2006 should be expired.
I have purchased my last item at your stores.
I am now going to find a pharmacy that wants my business.

I am sending this via Planet Feedback after spending 20 minutes on CVS web site only to get an "error processing" !
Thank you for your time,
Sincerely, June Tousignant


Reply



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by rxgirl Posted Tue August 15, 2006 @ 9:14 PM

Depends on the medication--some medications like Percocet or MS
Contin, Oxy Contin etc are Schedule 2 Narcotics that require a new
HANDWRITTEN rx each and every time. I have a feeling the expired
issue is because MEDICAID (at least where I used to work in Maryland)
had regulations on how long RX's could be filled in Maryland the
medicaid rx has to be filled within 10 days of the written date or
they would not cover it. This is not the pharmacists fault. Also it
is possible that they did not have the 40mg of that medication in
their stock. Or they may have seen something with the prescription
that they thought was suspicious and instead of confronting you they
may have been hoping that you would just go away. I also find it
strange that you drove 2 hours to get your medication and had "lots of
at home from the other pharmacy in this strength" why did you not go
to the old pharmacy? Me smells a rat!!

Reply


Re: CVS Pharmacist decides if you will get your medicine. Not your actual prescription. by RedheadWGlasses Wed August 9, 2006 @ 10:25 PM

depends on the state laws by AFPheonix Thu August 31, 2006 @ 3:42 PM
by AFPheonix Posted Thu August 31, 2006 @ 3:48 PM

Hit enter instead of tab....

Anyhoo, I suspect she's getting something like Methadone or Oxycontin,
both of which come in a 40mg strength, and are more highly controlled
than valium is. In fact, they are Control II meds, which means they
have different rules than Control III-V meds, which include the likes
of valium, vicodin, soma, blah blah. CII's need a new script
everytime, and there are things that we cannot call in to change on
them, unlike CIII-V scripts.

In my state, CII scripts are good for a year from the date they're
written, although, wierdly, CIII-V are only good for 6 months.

It may well be that the pharmacy was bumping up against some legal
problems with the script, and if that was the case, they rightly
couldn't fill it. For example, if the doctor had written for
oxycodone, not oxycontin or oxycodone ER, then the tech was correct in
saying there there's no 40mg strength, and the patient unfortunately
would have to take the paper back to the doctor to get fixed. It's a
bummer, but it's the law.

Reply

by rxgirl---In quiet protest Posted Fri October 27, 2006 @ 11:56 AM

even though it should be!!

Reply

by RebeccaBee Posted Wed August 9, 2006 @ 7:18 PM

I am sorry to hear that you did not get your medication. I would like
to suggest, however, that next time you take your prescription to fill
you check things over before you leave and call the Dr's office if
there is an issue.


Reply


by JenMo Posted Wed August 9, 2006 @ 7:01 PM

June,

I am sorry that you are in such chronic pain. Since you are taking a
controlled substance, the date IS very important when trying to get
the prescription filled. I believe that a controlled substance script
is only good for 30 days or so. Please correct me if I'm wrong, but
when my son was on meds for ADHD, it was a controlled substance and if
we didn't get the script filled within a month of the written date, we
had to get another prescription the NEXT month and wallow through
until then. This is possibly what happened with yours, the doctor
wrote the wrong date on it. No fault of yours :0)

I do think that Denise should have explained this to you while you
were there.

Reply




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