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my minimum payment is so high now
Posted Thu August 24, 2006 12:45 am, by Sandra R. written to Chase Bank
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I have been a Chase customer for several years now. I have always paid my payments on time online. In July the online payment posted two days after the due date. Today I receive my bill and my APR has jumped to 29.99%. The message on the statement said that the promo rate expired because of a late payment during the promotional rate period. Now the finance charges are more than what my minimum payment used to be. With a minimum payment so high its going to make it hard for me to pay all my other bills. I called customer service and asked if they could reconsider and explained how I have always paid my bill on time. She said that I can try calling another representative at a later time but she didnt have a lower rate to offer me. She was rude to me.
I would like you to please look at my payment history and please lower the APR. It doesnt have to be the promo rate but something that is not going to make it so difficult to pay my other bills. I would also like my limits on both Chase cards to be brought back up to what they used to be. A few months ago a representative contacted me and said they were going to lower my limits because I was a risk. I dont use the cards anymore, I have just been paying on it. My cards were used so much the beginning of 2005 because I was in a transition into single parenthood and I used my credit cards to help set up a new household.
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by FancyPants Posted Wed September 13, 2006 @ 2:57 PM
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I feel your pain. I was late on my Dec. 2005 payment with Capital One due to being on vacation over the holidays. They called me and I paid Dec. and Jan. at that time. My interest rate was increased from 2.9% on my balance transfer and from 9.9% to 29.20%. I called numerous times since this was a one time occurance in 4 years. They don't care - my minimum payment all goes to interest and the balance never goes down - it doesn't seem to pay to pay it - debt consolidation here I come. In a program, you DO get a lower interest rate and do not have to deal with the inconsiderate collection people who are probably in the same boat as we are. I don't use my card - haven't in almost a year - they don't care. Goodbye Capital One !
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by Carmina Reason Posted Mon September 11, 2006 @ 9:02 PM
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I say this to everyone who ever pay the minimum payment, "Don't get rip off by credit card company. Pay the entire bill every month". Use the credit card for convenience, but do not let them lure you in with low initial interest and then slam you with high interest when the promotion rate ends. This is how credit card company makes money. Those corporate clowns aren't going to shed tears over your sudden unemployment or unfortunate life changing events. The only way to not become a victim of credit card debt is to never spent more than what you have in the bank. Good luck paying off your credit card and end your association with this kind of predatory business practice.
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by quadaunt Posted Fri September 8, 2006 @ 7:39 PM
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The unfortunate truth is that credit card companies make the most money on overlimit fees, late charges and high interest. Most credit card agreements now have a 'universal default' clause which gives them the 'right' to raise your interest rate and possibly lower your credit limit if you are late on ANY of your credit card accounts, not just theirs.
Perhaps you could talk with Chase about enrolling in their hardship program so that you can work on getting the card paid off. Once it is either sock drawer it or close it. Closing it may cause your FICO score to take a temporary hit as you will lose the history, but it will be worth it in the long run.
All the best to you.
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They have the (legal, not moral) right to raise your interest rates for your payment being late. But having said that, these "automatic payments" aren't always reliable. My boyfriend has his rent paid through one of those online services at his bank, and one month they were a couple of days late due to some technical problems. He immediately got a nasty "YOU'RE GONNA BE EVICTED" notice -- after nearly three years of living there with on-time monthly rent payments. They charged him a late fee and his bank had to eat that.
Sandra, I'm on your side. It sounds like an online payment took longer than usual to go through, or it was just processed later than usual.
Oh, and they lower your limit without notice so that if you use your card and go up against/over your new (and secret) lower limit, they can up your interest rates.
Be careful -- credit card companies talk to one another, and other cards may raise their rates simply because this one did.
GOOD LUCK!
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Two days
by Lia Fri August 25, 2006 @ 12:57 PM
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I wan't trying to be rude at all. I was only stating that it takes on late payment, whether you were aware of it or not, to jack up your interest. I'm speaking from a personal experience of my husband. He paid his cc bill on time for two years and due to only one late payment his interest went from 9% to 29.999%.
From all the complaints that I have read about Chase, your best bet would be to just cut up the card, pay them off, and then cancel them.
Oh, and also that one late payment cause his other two cc to also raise there interest, all because of one late payment on one card.
Chase doesn't care what your reason is on why you were only two days late. It may not seem to you that two days isn't much but to them, it is the only reason they need.
But truthfully, if the payment on this card is going to affect your other more important bills, it would be best just to get rid of them. I don't find a CC to be worth the stress and aggravation that it can cause when it comes to your living expenses.
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by S. Brown Posted Thu August 24, 2006 @ 1:52 PM
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The plain and simple truth is that one late payment will result in an interest rate hike - - credit card companies are waiting with baited breath for people to be late. And, if Chase personally contacted you to let you know they were lowering your credit limits because they feel you are a risk, I seriously doubt that they are going to increase them unless you can prove that your financial situation has dramatically improved.
I agree with the previous poster - - your best course of action is to do your best to pay off this and other cards as quickly as possible. I know this is easier said than done, but an extra few dollars every month really makes a difference.
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The best thing is just to cut the card up and pay it off. If paying the minimum is going to affect the other 'more important' bills you are better of without it. It only takes one late payment to jack up the interest, and they will not lower it for anyone or anything.
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