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 I want my money back
Posted Thu September 7, 2006 10:08 am, by AYANNA E. written to Chevrolet
Write a Letter to this Company
I, Nalo Ervin recently took my car to Curtis Chevrolet on Georgia Avenue to be serviced and have a alternator put on my car August 15, 2006). After I got my car back and came to work. I noticed something shiny coming from under my hood of my car and Low and behold the mechanic left his socket wrench under the hood of my car. I was totally pissed off and not to mention I started smelling a burning coming from my car. I thought that it was just the newness coming from the car being fixed and I called Mr. Guido and asked him about the burning sensation. He told me that I should not be smelling any burning and to bring the car back to them. I could not bring the car back to their dealership because I had taken enough time coming back and forth to their dealership to have my car fixed.
I called the manager Mr. Snyder and he was so nonchalant about the whole thing. He made me think that all his mechanics leave tools under the customers hood he was like oh well just keep it. No apologies just is that all.
I called him back on September 6, 2006 to let him know that I had taken my car to be sericed at another dealership and to come and find out that the mechanic left plastic under my hood and the dealership in virginia had to peal off the plastic burning around my exhaust system.
Mr. Snyder was so nasty with me on the phone telling me that it was my fault and that it was a plastic bag that flew under my car and that is not what the dealership said he said their was plastic around my exhaust system it was no fault of mine but neglicene on their part
I want my money back for the incompetence of both the mechanic and the supervisor. I would like 379.41 that was charged me for putting the alternator on and I also would like 500.00 for endangering my life and smelling those damn fumes.
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