Suggestion Box Update

my names gary bare im imploed at pepsi desturbution in Have De
Grace,MD. I think that Cotton Candy Flavored Mnt Dew would be a good
additioin to the dew family.

How about a voting system enabling publicly-posted letters to have
their validity voted on? Might save a few flame wars. 5 for "Valid
Point" and 1 for "Shenanigans!"

At first I thought that maybe it was just me, but Leanne has noticed
the same thing. It is currently 3:16pm EST.

Thanks

Where is Fedex company profile???

you have people complaining about them but there is no profile to send
the letters to.

Not sure if anything CAN even be done... but the Top letters juble
together to me when I am trying to see if there is anything new in it.
Maybe the titles are too long. I don't know what it is, but just a
tiny pet peeve

It seems like every day, around 6:30 am or so, my time (GMT -5) I
suddenly can't access the site anymore.
Is this a daily maintenance thing, or is the site just exceptionally
busy at that time?

Just curious.

I liked the original setup of Planet Feedback because it was easier to
write the letters and fix any mistakes made. With the new way you
have Planet Feedback setup, I hav very difficult time finding what I
need. This morning I wrote a letter and a mistake happened I think
and I had to email a letter to you guys to see if the mistake I had
made was actually made and to ask you to fix it for me if it was made.
The old Planet Feedback was easier for me because I could just hit
back and it would take me back to the previous page and I could fix my
own mistake. I really like your website and I hav used it a few times
and got results. I just think the new Planet Feedback is not client
friendly. Thanks guys for being here for us.

Thank you for dealing with the "Leaky Tampon" letter. While I believe
the letter writer was attempting to make fun of the "Happy Period"
letter and not at all serious, the replies full of name calling and
insults were absolutely out of line and totally uncalled for. Thank
you for taking care of it so quickly.

I have been looking for a search field and I cannot seem to find it.
I wish there was one at the top and not just to search for businesses,
but say how to ignore other users.

A comment was made by Greg that some things are taken as suggestions,
but deemed by the PFB Team as not good ideas, not possible, etc. I
know I have made some suggestions a few times because I have no clue
if someone read it before, because there were no comments to it with a
yes, no, maybe type of answer.

Could we either get PFB answers to all posts here?
Or maintain a link to a bullet point list of all suggestions with
their responses?

I am just trying to think of a better way to communicate to the
community what is "on the list" and what is not.

To get a "draft" mode? I don't know if it is something that could be
saved under our profiles, but I know it would seriously help me when I
start a letter and can't finish it until later.

Figured so long as you're making all these changes, I might as well
"strike while the iron is hot!"

As has been said numerous times, this is in fact a privately owned
site. The owners and administrators of this site can do pretty much
whatever they darned well please, and if we the members of the site
don't like it, we can, as has also been said numerous times, leave. I
understand that, and I also understand that sometimes we as members
don't need to know what the owners and administrators of the site are
doing.

But.

This is not the "Demands Box," or the "Vague Idle Threats Box." It is
the "Suggestion Box." That means that the content posted here by
members of the site is in fact a series of suggestions, and ought to
be taken as such. If feedback is not desired by the administrators of
the site, just take down the Suggestion Box. If members' opinions are
disagreed with, just say so, in an explanatory and non-combative
manner.

In the spirit in which I believe the Suggestion Box was begun, I have
some suggestions.

1. I suggest that an experiment on the effect of moderators in our
community must take longer than a week to be valid. In other words,
the perceived "failure" of the moderator system was a conclusion drawn
prematurely, without adequate data. I'm not saying moderators are or
are not the way to go. I'm not saying that the mods selected weren't
doing a good job (for the record I think they were). I'm saying that
naming some mods based on the results of a non-scientific poll of
users, giving some vague direction, and then yanking them before they
had a chance to figure out which way was up is not a basis to conclude
that the idea of moderators will not work.

2. I suggest that large changes which will affect member's experience
of the site be announced. If you are looking at different styles of
ads, let us know. This will save you all the outcry when you hit on
one we don't like. We will know we are part of an experiment, and I
guarantee we will react accordingly. As it is, I feel like you are
underestimating our ability to help you make the site better. It seems
that there once was a thread in existence which would have been a
great place to let us know what was going on, but it too seems to have
been dismantled with no explanation. I'm not asking for an exhaustive
weekly report on the site's progress here, just a quick, "Hi guys,
here's what's happening and why, and here's what you can do to help."


3. I suggest that a system be put in place to effectively remove
posts which violate the TOS. Recently there has been a rash of such
posts, and many attempts to report them have fallen on deaf ears. I
understand that it is not feasible for two people to police an entire
site at once, but I also understand that a new user (a group which it
seems the PFB admin is eager to court) coming to the site for the
first time will not be back if they open up a thread or letter filled
with ethnic slurs or offensive language. At least, if they do come
back, it will not be for the right reasons. The longer an offensive
post stays up, the longer PFB advertises itself as a site for trolls
to have flame wars unchecked.

Again, these are suggestions. They are not orders, they are not
demands, and they are certainly not threats. This site is about
giving a voice to the voiceless. I am sure that the PFB
administration understands that having a voice is quite different from
having that voice heard. I hope I'm not using mine in an empty room
here.

I was just reading over the Suggestion Box, and it made me realize
that I've been making a lot of requests lately, but there have been so
many changes, and I don't adapt well.

At the risk of being shown the door, I would still like to say two
more things, which I promise never to mention again.

We really need a delete/ignore button in the profiles.

Please reconsider the ads in between the comments. Placing them on
the top, bottom and sides of the page is great, but in between the
replies is making me crazy.

Thanks for listening.

THANK YOU for nixing the floating ad!

Thank you Thank you Thank you!

Ads in 15 Minutes of Fame?!!.. is there nothing sacred?

This floating ad over to the side is like the creeping crud - am I
allowed to say that? - or even worse, kudzu.
It kinda unnerves me, the way it 'travels' up and down the screen,
like it's chasing me or something.

Is anyone even listening to us? We've noticed the changes in the
profiles and Top 20 (25) but some of the more serious complaints - the
ads, the vulgar posts, the silence from Greg and the rest of the PFB
staff beyond one liners - aren't getting such quick action. What's
going on, folks?

Shoving ads into all the letters was bad enough, but this long strip
of adds that follows you as you scroll up and down the page is too
much. What are you people thinking?? Enough already! Please get rid of
that floating strip of ads ASAP! It is incredibly annoying. If the PF
owners can't pay for the site themselves any longer, then start
offering a premium fee based membership This ad barrage is TOO much!
Who's ever in charge of the ads here either has no idea what he's
doing or doesn't care.

Greg? Is that you? :)

Anyways...if you want honest feedback, see the rest of the posts here.
The floating ad is extremely annoying and a perfect way to want to
visit the site less often.

I agree, it's your site and you should continue to do as you wish or
think you need to. Just understand if people leave...

Just another personal opinion...

The work most recently seems to center around the ads, going to Top 25
for letters and adding Top 20 profiles.

The result?

We will now have even more crap stuck in the Top 25 that is months
old, only getting looked at because it is still there and new people
go look at it. So much for "What are people saying NOW".

We have Top 20 profiles, which is a cute touch, but stuff like this is
ahead of making a search function that actually works???

Everyone has a right to make money somehow. That's the capitalitic
way of life. Money = freedom. Are you paying for your account? For
the letters you write? For your commenting privileges?

No??

So, STFU then...it's a free service. Get over it.

WOW!... 25!!!

Thanks PFB!

Okay, that's it. I am officially requesting the Top 10 Profiles be
expanded to 20. Every time someone starts a new blog, I get pushed
further down the list.

Gee, I never realized I was so competitive... hahaha!

PLease take this in the spirit in which it was written.

Thank you.

I just got done composing lengthy letter of complaint to Hewlett
Packard and when I clicked on the "next" button, it had all
disappeared! There was no form, letter, emotions, or anything to
suggest I'd made an attempt to make the wrongs done to me, right
again! What did you do with my letter??? I don't want to have to type
it all in again. Why is it all gone?

Yet another comment that has been allowed to overstay it's welcome.

Where is everyone? ANYONE with the power to pull these posts? In my
opinion posts like this degrade the entire site. These are not
regulars posting these atrocious remarks. They are people coming
here, being disgusting and going away. This really needs to be
handled immediately.

I'm very concerned that in Greg's absence other members of the
administration aren't stepping up to remove a very offensive racial
slur.

I know that e-mails have been sent out about it. A racial slur is an
outright violation of the TOS. This is not a gray area in any form.
"Review" should not be necessary. Immediate removal is the only
action that should be taken.

This post is a call for someone to step up and handle business.

All these new changes and I can't see that Greg has posted anything in
a while.

Anyone know what's going on?

One more plea... reconsider the placement of advertisements in between
the comments. They completely interrupt my train of thought, and I
assure you I will never purposely click on any of them. Also, the
double lines that sometimes appear when there is no advertisement,
create a distraction and cause confusion.

Please rethink this decision, as I cannot imagine anyone enjoying the
disruption in the flow of comments caused by the advertisements.

Thank you.

All these changes are making me dizzy!... haha

The profiles are out of the Top 20 Letters. Hooray!

Where is Mr. Helpful's Tip Jar?

I strongly dislike the ads PFB has seen fit to insert into the reply
sections of all the letters. I find it in very poor taste. Please
remove them. Thank you.

I'd like to add my request for an ignore button or at least a way to
limit who can and cannot post messages to your blog. As I am currently
dealing with a situation in which I am not comfortable with a certain
persons constant posting on my blog, his repeated refusal to leave me
alone and his threats to continue to harrass me, I would love to see a
way to keep abusers out of the blogs that they abuse.

It's nice that you can click on a writers name and visit their
profile, if they have one available.

I was thinking today that it would be equally as nice to be able to
click the "Company" name at the top of the letter that it's written to
and visit all the letters to that company??

On that same note, I am not sure if this is on the "To Do" list, but
the search function still does not work correctly most of the time.
Or possibly I am using it wrong? I usually use the search option
personally to look for companies. So for me, it would be nice to have
the option of searching for company names such that if I typed in
"General Motors", it would bring up GM with a link to all of it's
letters. Maybe this is not possible here with the current database.
However, if I currently type in "General Motors" to the search entry
area, I get all sorts of things with the word General or Motor in it.
This includes General Electric, etc.

Just some thoughts, both along the same lines.

I was wondering if there was any way to delete old blog posts. For
those of us on dial up (me and Venice that I know) it takes forever to
get into our own blogs.

Maybe a delete comment button would be a good idea so we could get rid
of all the superfulous comments.

Or maybe the posts could expire after a certain amount of time. I know
I dont go into too many blogs myself because it just takes too much
time.

I had a comment posted here about Christian bashing. I'd found a reply
to a letter that said some very nasty things about Christians, and
reposted it here to ask if it was the kind of thing that should be
reported. I asked for opinions and Mr. Helpful's thoughts. It was
deleted without a single word of explaination to me. I find that
extremely rude. I am all for the removal of any posts the PFB staff
deems inappropriate, but they need to have the common courtesy to
notify/explain why. How are people ever going to learn from their
mistakes if the staff refuses to tell them what they did wrong? I
would like to know why my comment was deleted. Thanks and happy
holidays.

I'm guessing this site could be flooded next week with complaint
letters. I'd just like to say, "Good luck" to all the people who post
here. I think we'll have some challenging posts. It could get ugly,
but it also could be quite entertaining. Especially if Phyllis, Dora,
Dickie, et al. celebrate Christmas. ;)

So hang in there, take a breather if you find yourself getting to bent
out of joint over an overly demanding complaint letter, and if you
have to vent, just post something in Venice's PFB blog. I'm sure
she'd love to hear from you.

This is not an actual suggestion, but I have to point something out
here.

I tend to be a bit of a scrooge. Maybe it has something to do with
having a birthday at Christmas, I don't know. It's a big hassle and
now that my kids are older, the fun is pretty much gone.

But,I digress.

I always look forward to Christmas being over with. However, one of
the reasons that I'm looking forward to it *this year* is because
finally, FINALLY this incessant debate about the X in Christmas will
be
OVER!!!!

Can I get an alleluia, anyone?

Please, PLEASE can we just let it drop?

For the love of God, and I know I speak for a few others here, I don't
CARE who said what to whom and when. It's OVER. In the spirit of the
holidays, can we please just let it go???

Pretty please? :)

I find myself in the throes of a nervous tick every time I see the
word X-mas now, regardless of where I see it.

Have mercy!

Just what is going on? I have reported several replies to letters that
were crude and full of profanity, including "Amos"s repetitive
profanity laced garbage on the Target/Litterbox letter, as well as
Tina's constant Christian bashing, and have been COMPLETELY IGNORED
and the profanity laden replies allowed to remain. Give me a
break....why are we encourage to report such things if nothing is
going to be done? A brief acknowledgement would be the polite thing to
do. Has this site just become rules free? If so, please let us know.
Thank you.

I was looking at the profile directory and noticed that there are
several links on there that only take you to a page that says the
profile doesn't exist. Maybe this could be fixed.

I think there should be some way to leave messages that are not
specific to a certain company (as in pertain to multiple companies, a
certain type of company, or some group that is not technically a
company). If there already is a way to do this, then it should be
more apparent since I was unable to find it. Also a section for
suggestions to consumers would be useful. For example, a useful
information to consumers that applies to multiple companies is the
difference between gb(gigabytes) and gb(giga bytes), since their
abbreviations are identical. Due to a few loopholes, my 250gb hard
drive came with about 210 gb free space. Since a giga byte is 1000^3
bytes and a gigabyte (as measured by the computer) is 1024^3 bytes,
there is a difference of 73741824 bytes for every gb. That's why my
250 gb hard drive came with 250 gb * 0.93 gb/gb = 232.5gb - 8.5 gb
backup drive = 224gb - 14 gb operating software = 210gb of usable
space. I don't know what everyone else thinks, but I think 40 gb is a
huge difference and something of which consumers should be aware.

So... wandering through the site I realized that nicknames only change
for future posts and not past posts however the avatar changes
everywhere. Is there anyway that nicknames can change all across the
board as well?

I think this will especially help keep track of who we are commenting
to when posters opt out of sharing their profiles. Therefore I feel
it will cut back on the "Please share your profile" pleas that some of
us regulars have been chanting lately.

:)

By that I mean using X's to spell certain words. This time of year
they are mentioned often here, and using "XMas" instead of Christmas,
or "Xtian" instead of Christmas is extremely offensive. There is one
member here who gets very nasty when asked not to write them, claiming
we are wrong to be offended. Sorry, but I was raised Catholic and the
church taught that you always always spell out the word Christ,
period. You may insist it's proper, but to a great many of us, it's
very offensive.

Hey, I want to know how to get a picture by your name. I see one
person with an eagle, one with finding Nemo.... How do I get my
picture? And can you list things I can and can't have on my picture?
And preview it so I can change it if looks bad before I appily it. And
when I have a picture, I want to be able to change it anytime. I just
hope this isn't too much to ask.

Someone said they liked how there was a descripion of the top 20 under
them...am I missing it or did they confuse the 15 minutes of fame with
the top 20?