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I'm a good person!
Posted Sun October 22, 2006 10:36 pm, by Stephanie B. written to Target Corporation
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I am only writing this to let you know my feelings are hurt. I love Target. I walked into the store tonight to buy a pair of earrings. A man was standing at the front that worked there as a greeter I suppose. The jewelry is in the front of the store. I was looking at the jewelry and he walked over to the jewelry department and very openly was staring at me as if I was going to steal the jewelry. I turn around looking for someone to help as noone was there and he was just watching me. I'm very mad because for one, I'm not corrupt in any way, nor do I appear to be. For another I'm very moral, stealing is not a hobby of mine. I can afford what I want and don't appreciate what happened. It is insulting.He walked all the way over by me to watch me because he decided I could possibly be a theif and wanted to catch me in the act. I've never been so insulted in all my life. I had my daughter with me for crying out loud.
Train your managers or workers to be a little more discreet while watching shoppers so they don't feel demoralized.
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by Mike R. Posted Tue October 24, 2006 @ 8:36 AM
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I agree with the others here Stephanie.
You have no way of knowing why he was watching you and he has no way of knowing you are honest.
He may have just enjoyed looking at you.
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by p d Posted Mon October 23, 2006 @ 12:27 PM
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So if he worked there why didn't you ask for help?
What does a shoplifter look like? I work in retail and can't tell you how many times I've seen people arrested who looked "normal" and had their kids with them. S shoplifer could be the boogie man or the pious church lady. One time an idiot ran out when he was spotted and left his child behind.
Unless he's a mind reader how is he supposed to know what kind of person you are?
And if you're so upset why didn't you speak to a manager?
One more thing. You left out the location.
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by Jeffrey Posted Mon October 23, 2006 @ 10:02 AM
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Instead of my focus being on how it's important for stores to control theft, how there is not perfect profile for a theif, or your feelings... I'm going to focus on how to deal effectively with these situations.
First, I'm going to assume that this man was wearing a Target badge. It'd be bad for you to blame Target because some random person was acting oddly.
Simply walk up to the person and ask, nicely, "Can I help you with something?" Don't say it in a nasty or accusatory way. You might need to practice this to get it down right. Remember, your goal really is to find out what the man wants and how you can resolve his concerns for him.
Likely, he will say "No, thank you" or something like that. Most likely, he will back off. This doesn't mean that he won't stop watching you. But once he's backed off, that should not be your concern. You are under obversation all of the time. Just deal with it.
Do not say "I'm not going to steal."
Aw heck... I'm going to address some of the things I said I wouldn't.
Your feelings were hurt, it seems, because you felt like someone mistook you for a thief. If you're not a thief, then this shouldn't matter. In fact, this is a perfect chance to show that you're an honest person and just deal with it. Once he determines that you're fine, he'll move on to someone else.
Who knows why he picked you. Perhaps it was a slower day and everyone that goes to the jewlery counter is watched for a bit. Perhaps you accidentally did something that looked like a thief move. I know. This is crazy, but even the most innocent of things can be perceived as potential for wrongdoing by someone who's job it is to look for such things. For example, putting your purse on the counter might have been a totally normal thing. However, thiefs do this was well, to get their bad close to the goods.
I served on a jury for shoplifting a few years ago. I learned quite a bit about surveillance, tricks that thiefs use, and so forth. And, gosh, most of the "moves" used by thiefs are things that seemed totally normal and natural to me.
In the end, your feelings are not the problem of Target. Not that they shouldn't care (for hurting a customer), but they are not in control of your emotions. You are the only one that can decide "I'm hurt" or "thank goodness that this store takes security seriously."
Your rights weren't violated and, the way you tell it, I don't think you were particularly put out.
A person who "very moral" is not someone that should feel bad when someone observed them. A peson who is "very moral" is someone who knows that they are doing right and ignores being observed.
Your last statement says it all. You seem not to object to observation, after all. What you object to is knowing. Doesn't that make you feel just a little bit foolish?
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by Leanne~~PFB Site Moderator
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How do you know that is what he was watching you for? Maybe he found you attractive or was bored? I'm not trying to patronize you, I just wonder besides the strangeness of it, how did you know specifically that it was exactly what he was doing.
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